2017 Ford Expedition

My 2017 Ford Expedition is currently at an authorized dealership (Arlington Heights Ford, IL) for a failed transmission lead frame (DTCs P0706, P0707, P1702), which causes intermittent loss of gear engagement and sudden shift issues. This specific part is subject to NHTSA Engineering Analysis EA26001. Ford is refusing to honor the 10-year/150000-mile extended coverage (Program 19N01 Supplement 4) and a separate safety recall (25S37 for Brake master Cylinder) because the Vehicle was originally manufactured for Canadian market. Despite the Vehicle being in a U.S. facility, Ford claims a 'system limitation' prevents them from bridging the VIN for these safety repairs. This is a formal refusal to remedy a documented safety defect that puts the driver and the public at risk of unintended downshifting and loss of braking power."

In March, 2024, as part of a mandatory Ford and NHTSA safety recall for a leaking master cylinder, we had our Ford Expedition serviced at Lugoff Ford, Lugoff, SC to replace the faulty brake parts. Ford Recall Reference: 22S11/22S11D - NHTSA Reference: 22V-150. At the time of the recall and replacement there was no indication of the master cylinder leaking. On [XXX] our brakes failed on a trip necessitating an emergency brake repair. The servicing shop found evidence that the master cylinder had failed, leaking brake fluid - the exact safety issue that the recall and repair in March 2024 was to fix. We are formally reporting this incident as a potential failure of a manufacturer's recall remedy. That a Ford-mandated safety repair failed in this manner indicates that the replacement parts or the repair procedures specified in the recall campaign are highly likely to be inadequate. This poses a significant risk to the thousands of other Ford Expedition owners who have had this recall service performed, as they may be unknowingly operating vehicles with a latent defect. We urge you to investigate the effectiveness of this recall and determine if other owners have experienced similar premature failures post-repair. This situation is unacceptable. A safety recall should increase a vehicle owner's confidence in their vehicle, not introduce a new failure point. We trusted Ford to correct a known defect, and that trust was broken. Repair due to recall miles: approx 150,000 Failure of brake system due to replaced part failure: approx 163,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 22V648000(Visibility, Electrical System), 25V236000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed, but the vehicle failed to respond as intended. The contact stated that upon releasing and depressing the brake pedal once again, the vehicle responded as intended. It was unknown whether a warning light was illuminated. The contact also stated that the auxiliary plug had failed to function as intended, and there was no electrical charge upon plugging in a phone charger or USB cord. Additionally, the contact stated that the rearview camera image was distorted while the vehicle was in reverse(R), which prevented the driver from safely operating the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 65,000.

My wife was driving the vehicle. While attempting to stop, the brakes failed. The brake warning light came on and alarmed. She was not able to stop safely without using the parking brake. Brake fluid was gone and completely drained into the brake booster. My family was completely at risk. Thankfully there were no injuries or damage. The vehicle was towed to a Ford dealership. The dealership diagnosed it as brake fluid pumping from brake cylinder into brake booster.

brakes were functional at time of parking suv. upon reentering and starting vehicle, the add brake fluid light and alert came on. the brake peddle was non existent with feel. the brake reservoir was empty but no visual leaks from any of the brake calipers or lines were evident. after refilling the brake master cylinder to the full line. the fluid again drained to an unknown location with no visual leaks.

On [XXX], My 2017 Ford Expedition suddenly lost all brake fluid in the master cylinder, where it drained into the Brake Booster. We had no braking function whatsoever. I filled up with another quart of brake fluid, drained into brake booster as well. The vehicle was towed to the local dealer in Lagrange, GA, where the work was completed on 7/8/2024. I was preparing to drive my family home to FL when we noticed the issue. We had to stay an extra night in the hotel. Thank goodness we had not been on the road and were only leaving the hotel. There is already a recall for the same issue, with vehicles made through 1/31/2017. My vehicle, by VIN, was made on 2/3/2017 at the same plant. Ford is refusing to acknowledge the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake master cylinder rear seal failed and engine vacuum drew all fluid from reservoir into brake booster as vehicle idled in park. Both front and rear brakes were inoperable because one reservoir serves both systems and that reservoir was emptied by engine vacuum. Pedal went to floor with zero brake actuated. At highway speed this would result in a severe accident due to the rapid loss of fluid with no prior change in braking effort. Vehicle could only be slowed with parking brake. Ford dealer service department inspected and confirmed loss of fluid into booster. Brake warning light and low fluid message displayed as reservoir was drained by engine vacuum.

Brake Master Cylinder is LEAKING out the back of master cylinder and into brake booster, lost almost ALL of the brake fluid in short trip as soon as it started.. Its an Identical issue to current Recall 22S11 or 22S14 on many if not all 2016 2017 Expeditions. My truck was built at the same Kentucky plant that produced the trucks with this exact issue, build date [XXX] built in the same time frame the trucks have the issue . But Ford reports it as Not a recall.. Its Doing the EXACT SAME issue that is part of recall 22S14 and 22S11.. and is an incredible huge Safety Risk causing potential death to the driver or other motorist if the truck runs out of brake fluid .. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)