2017 Ford Expedition

The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the instrument panel went blank, and the powertrain malfunction and air bag warning lights illuminated. The vehicle lost motive power and stalled; however, the contact was able to pull over and waited until the vehicle cooled down. The vehicle was taken to the dealer but was not diagnosed. On another occasion, while driving 50 MPH, the vehicle lost motive power and stalled. The contact pulled over, but the vehicle failed to restart. The vehicle was towed to the dealer who stated that an unknown wiring harness needed to be replaced. The transmission was replaced but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 200,000.

The contact owns a 2017 Ford Expedition. The contact stated that after parking the vehicle, the gear shifter failed to recognize the park(P) gear and the alarm system alerted him that the doors were unable to be locked. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter assembly needed to be replaced. The dealer replaced the transmission shifter assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 28,500.

While driving, the vehicle suddenly went into a "limp mode" where it lost almost all power and a Power Train warning light came on. This happened once on July 14th and then again 5 times on August 2nd, 2002. The car was not drivable after the consecutive incidents so it had to be towed to the dealership. It was determined the Throttle Body had failed and needed to be replaced and because the car was about 2,500 miles beyond the power train warranty terms the repairs cost $790.

My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.

While driving today my vehicle lost power and went into limp mode. the warning wrench came on. This is very dangerous, especially on the freeway. There is no where to get off and the vehicle slows to a stop in the middle of traffic. I turned the vehicle off and restarted it to reset the warning. I did get home, very bad situation in the middle of traffic without any warning.

Car stops accelerating at various speeds on numerous occasions, and cannot get vehicle to propel. No propulsion occurs. Must bring vehicle to complete stop, turn off, and turn back before it will accelerate. Large wrench appears on screen, but disappears after the car is restarted. Safety issue because you cannot maintain speed or accelerate, was almost rear-ended and created potential accident trying to pull vehicle over. Took two visits to the authorized dealer to diagnose the problem as their was no "code" apparent to dealer, and was almost rear ended in between those visits. Vehicle owner quickly googled problem and noticed that N. Carolina Consumers Council had successfully petitioned NHTSA for this issue on other Fords, but that recall appears not to have included these Expeditions. Dealer replaced the throttle body.

WHILE DRIVING THE TRANSMISSION COOLER LINE FAILED AND BROKE IN HALF CAUSING ALL THE FLUID TO PUMP OUT OF TRANSMISSION IMMEDIATELY AND CAUSED THE VEHICLE TO STOP MOVING ON A VERY BUSY FAST MOVING ROAD. VEHICLE HAS ONLY 34000 MILES ON IT AND HAS BEEN SERVICED ONLY BY FORD. FORD TELLS US THE TRANSMISSION NOW NEEDS TO BE REPLACED AT OUR COST AND IS NOT COVED UNDER THEIR POWERTRAIN WARRANTY. AFTER INSPECTING THE TRANSMISSION LINE THE ENTIRE DEALERSHIP AGREES THAT IT WAS A DEFECTIVE PART.