2017 Ford Expedition

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while coming to a complete stop, the temperature gauge was high. The vehicle then overheated. The vehicle was taken to an independent mechanic, who replaced the water pump and auxiliary pump; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.

Backup camera picture frequently shows up scrambled on the screen. Sometimes the picture is fine; often it is impossible to see anything but streaks. It happens all the time. This camera seems to work better when I am on a trip. Possibly related to battery charge, but my battery is only a year old, and the issue has been occurring for a few years. I just saw your website while looking at cars, so I decided to report it.

I have been having an issue with an intermittent blower motor not working, it was replaced by ford in November 2022 and as of July 2023 it is needing to be replaced again as I have no a/c or front blower motor again. I have attempted to have this recall fixed and ford still does not have the new part so this will not continue to happen. I currently live in Florida and have 2 small kids with no a/c in our vehicle, the current dealer that I am working with stated I can get a rental car and pay for it out of my own pocket until ford can finally get a new part that will work and hope I will be refunded. They are attempting to order the temporary part again and replace the blower motor for a 2nd time but have advised me they don’t know how long it will take to get the part and when they do get the part they will need my car for 4-5 days with no option of a rental on their dime. I have been dealing with intermittent blower motor issues for almost a year now and ford has not been able to remedy this recall. I feel I am being bounced around and ford is not taking ownership of getting the new fix since 8/26/2022.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the USB, the GPS System had started to malfunction. The dealer was notified of the failure however, the contact was informed that the parts to do the recall repair was unavailable. The contact then stated that the air condition system failed to operate. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that the parts to do the recall repair was not available; however, the dealer offered a temporary repair for a fee. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. Parts distribution disconnect.

The HVAC blower motor connector for the Ford has completely burned out. When in use, it is hot to the touch (too hot too touch sometimes) and emits an electrical burning smell. The HVAC unit now only works on high and if the unit is connected in a certain angle. I took the vehicle into FORD in Kirksville,MO and their technician told me it wasn't covered under the blower motor recall and it was going to cost $600+ to repair. When I asked the technician that upon replacing the part, what would keep it from happening again I was told FORD realized the grounding wire in the connector wasn't strong enough to hold the charge, and they have sense come out with a part where the grounding wire is "heavy duty". When I contacted FORD about the issue they informed me that it was not covered under the blower motor recall and there were currently no programs to cover the repair.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that when he attempted to use the blower to cool the vehicle interior, the blower stopped operating as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the wiring harness needed to be replaced on the blower motor. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 150,000. Parts distribution disconnect.

The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical, System) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, she noticed white smoke coming from the rear of the vehicle. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 88,000. Parts distribution disconnect.