2017 Ford Expedition

BACK UP COMPUTER SCREEN NOT WORKING EVERY TIME VEHICLE IS PUT IN REVERSE. TALKED WITH SERVICE MANAGER -ABOUT 6MONTHS AGO TOLD IF UNIT DOES NOT MALFUNCTION WHEN BEING TESTED CANNOT CHECK PROBLEM.BUT IF I WOULD LEAVE CAR FOR A DAY THEY WOULD TRY AT VERIOUS TIMES TO SEE IT NOT WORKING.NO WARNING ONLY SCREEN TELLING US BACK UP SCREEN NOT WORKING OR SCREEN GOES TO BLUE SCREEN WITH NOTHING ON IT.

The contact owns a 2017 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal smoky odor coming from the vehicle. The contact previously received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, and it was diagnosed and determined that the front blower motor assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while starting the vehicle, the front blower overheated and burned one of the passengers' legs. The contact stated that medical attention was not needed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline for assistance. The approximate failure mileage was 91,500.

The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked, the vehicle was making an extremely loud roaring sound. There were no warning lights illuminated. The contact stated that the engine failed to crank over the following day due to the battery being drained. The vehicle was jumpstarted and taken to the local dealer where it was diagnosed and determined that the blower motor had caused the failure. The vehicle was not repaired. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The manufacturer was contacted and confirmed that the repairs would be at the owner’s expense and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 121,000.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The contact stated that while driving at an undisclosed speed, the contact felt heat coming from the bottom of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor, and the contact was informed that a faulty blower motor had been installed. The vehicle was repaired. The contact stated that the failure persisted. No warning lights were illuminated. The vehicle was taken to Jones Ford Casa Grande (2425 E Florence Boulevard Suite A, Casa Grande AZ 85194). The vehicle was diagnosed, and it was determined that the blower motor wiring harness was burned and needed to be replaced. The contact was informed that the damaged part was not included in the recall repair and refused to repair the vehicle. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure but provided no assistance and referred the contact to other Ford dealers. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford Expedition. The contact stated that the instrument panel was either partially illuminated, or the extremely low-lit. The contact stated that occasionally the instrument panel was blank. Additionally, back over prevention camera was occasionally blinking or was inoperable, failing to provide an image as needed. The contact had to pull over and restart the vehicle for the vehicle to return to normal operation. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the local dealers, who were unable to determine the cause of the failure. The dealer stated that the failure might have been caused by the rain. The vehicle was taken to another local dealer, Peltier Ford (200 TX-63 Spur, Longview, TX 75601); however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contact stated that the air bags did not deploy. The contact was unsure if there was a warning light illuminated. The vehicle was taken to a dealer; however, no cause for the failure was found. The contact suffered injuries to her back and neck. However, medical attention was not received. A Police report was not filed. The contact also stated that the failure had occurred three years ago. The contact then received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC) in 2025. The contact stated that on another occasion, the climate control front blower failed to function as intended. The contact stated the A/C was inoperable. The dealer picked up the vehicle, and the repairs were pending. The contact stated that recently, water had leaked into the front cabin of the vehicle from an unknown location and damaged the wires for the blower. The manufacturer was made aware of the failure but provided no assistance. The contact received notification of NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The failure mileage was approximately 70,000.