2016 Ford Expedition

The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle started smoking behind the glove box. The contact related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall was not yet available. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.

Hello, on a number of occasions (while driving on the highway and attempting a stop at a light) our brake system has gone unresponsive. It almost caused a collision the other day when I was approaching a red light. What happens is I push the brake, and then it almost feels like there is no resistance whatsoever and it goes soft, then I have to push very hard all the way down (pedal to the metal) on the brake to get it to stop. Ford tells me my vehicle is not part of this recall for brake issues, but it is just a little suspcious that I have the same kind of car where there is a brake recall issue. https://www.consumerreports.org/car-recalls-defects/ford-suv-pickup-recall-brake-concerns-a9762212717/#:~:text=Ford%20Recalls%20SUVs%20and%20Trucks%20With%203.5L%20Engine%20Due%20to%20Brake%20Concerns&text=Ford%20Motor%20Company%20is%20recalling,leak%2C%20eventually%20risking%20a%20crash. Recall #22S11 (22V150000). Did Ford accidentally leave my vehicle off this recall, or has this issue just not been discovered by Ford yet and I am the unlucky first person reporting an issue? This is very dangerous. We take long road trips very frequently in this vehicle.

The contact owns a 2016 Ford Expedition. The contact stated that after parking and turning off the vehicle, she entered the trunk, and the vehicle rolled down her driveway into traffic and crashed into a fence while her 7-month-old daughter was still inside the vehicle. No warning lights were illuminated. The contact stated that it sounded like the shifter was stuck between the gears of park and reverse. A police report was filed. The vehicle was not yet taken to a local dealer or independent mechanic for diagnostic tests or repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 100,000.

The contact owns a 2016 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Expedition. While parked in her friend's driveway with her child in her car seat, the contact heard an abnormal, popping sound as she was outside of the vehicle. The vehicle began to roll back without warning with her child inside the vehicle; she attempted to hit the emergency brake but was unsuccessful. The vehicle continued to roll backward into a neighbor's fence before the vehicle came to a halt. The contact's daughter was safe inside the car seat and did not sustain any injuries; however, the contact sustained mental trauma as a result of the failure. A police report was filed due to the neighbor's damaged fence. The vehicle had yet to be diagnosed or repaired for the failure. The manufacturer was notified of the failure and the contact was given a case number; she was then referred to NHTSA for additional assistance. The failure mileage was approximately 100,200.

The rear backup camera has failed 5 times, the last time after only 7 days. There is a recall out on this problem on other Ford Vehicles (i.e. F150, Expedition, etc.) but not my model year. This is an extreme safety issue as it makes the vehicle unsafe to backup. The blind spot with the Extended Length edition is probably about 20 plus feet using just the mirrors. I've repeatedly contacted Ford Customer Service and the Dealer, and it has yet to be resolved. In some cases, the Ford Customer Service person stopped communicating with me and closed out the Open Case without notice or action to resolve. In one case they wanted me to pay for more than half of the cost without any assurance that the problem was understood or a fix in place. The Dealership has investigated several times and determined that the problem is not with the wiring or the display, but with the camera. The issue appears to be with the design, manufacture, or failure of the components used not suitable for the environment (temperature, humidity or vibration). The fear is that someone will be injured, or a fatality will occur, at a minimum damage to other property and the vehicle. This is an untenable situation. Thank you for reviewing this and hopefully escalating this to the level of a recall. I'm sure based upon the review of other complaints on the internet that I'm not the only person with this safety issue.

The contact owned a 2016 Ford Expedition. The contact stated while driving at 20 MPH and the air conditioner stopped functioning. The contact heard a popping sound coming from the vehicle, the contact pulled over on the side of the road and noticed smoke was coming from under the glove department of the front passenger side. The contact proceed to check under the hood and did not see any smoking coming from under the hood. After closing the hood, the contact noticed flames coming from under the glove department on the passenger side, the contact attempted to pull the carpet to stop the flames but it was too late the vehicle was already in flames. The fire department was able to extinguish the fire, the fire department determined that the fire was caused by the air condition blower on the passenger side. A police report was filed. There were no injuries reported. The vehicle was towed, and it was deemed a total lost by the insurance company. The manufacturer was contacted, and they stated that they would contact the contact back. The failure mileage was 120,000.

while operating vehicle on busy interstate bridge going uphill, engine seemed to lose power, check engine light came on along with another warning to read my owners' manual. Throttle response quit working. I was able to get to shoulder and shut off vehicle. Upon restart, vehicle ran normally for a few miles before same happened again. This occurred several more times while I nursed it home on surface streets. Independent repair shop ran code as 'Throttle body".

The contact owns a 2016 Ford Expedition. The contact received a second recall notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) advising the contact to contact the dealer for recall repair; however, the dealer informed the contact that they would not complete the recall repair unless the recalled part had failed. The manufacturer was notified of the issue and followed up with the dealer. The manufacturer later informed the contact that the dealer informed them that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.