TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE'S ROCKER PANEL WAS RUSTED FROM THE INSIDE OUT. THE CONTACT CALLED FREEHOLD FORD (LOCATED AT 3572 US HIGHWAY 9, FREEHOLD, NJ 07728, 732-462-3131) AND WAS INFORMED THAT THE ROCKER PANEL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MA…
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TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE'S ROCKER PANEL WAS RUSTED FROM THE INSIDE OUT. THE CONTACT CALLED FREEHOLD FORD (LOCATED AT 3572 US HIGHWAY 9, FREEHOLD, NJ 07728, 732-462-3131) AND WAS INFORMED THAT THE ROCKER PANEL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE MILEAGE WAS OVER 100,000. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #11278417
96,000 miles · Sep 25, 2019
StructureSuspensionUnknown Or Other
PAINT IS CHIPING FROM THE HOOD AND FROM THE TRUNK DOOR. THE OTHER PROBLEM IS THAT IT VIBRATES AT HIGH SPEEDS. IT DRIVES VERY SMOOTH, BUT ONCE I HIT ABOVE 70MPH ON THE HIGHWAY IT STARTS TO FEEL SHAKY. I CAN FEEL THE VIBRATION ON THE STEERING WHEEL.
NHTSA ODI #11258177
Mileage unknown · Mar 13, 2019
Structure
PAINT PEELING - EXPERIENCING EXCESSIVE PAINT PEELING ON THE HOOD AND REAR LIFT GATE. THE PAINT FIRST STARTED BUBBLING AND NOW IS PEELING.
NHTSA ODI #11186362
Mileage unknown · Apr 26, 2018
Structure
I'M HAVING PAINT PEELING OFF THE BACK OF MY CAR AND THE FRONT OF HOOD AND THE MORE I WASHED MY SUV PAINT PEELING OFF I DO HAVE SMALL CHILDREN I DON'T WANNA ACCIDENT
NHTSA ODI #11090242
63,000 miles · Jan 20, 2017
Structure
IN 2011, MY INTERIOR PASSENGER DOOR HANDLE STOPPED OPENING THE DOOR BUT DIDN'T COME OFF. I THOUGHT IT JUST BROKE AND WOULD GET IT FIXED WHEN I COULD AFFORD TO. BUT THEN IN 2012, THE BACK INTERIOR PASSENGER DOOR HANDLE BROKE OFF IN MY SON'S HAND BECAUSE HE WAS TRYING TO OPEN THE DOOR AND GET OUT AND IT WOULDN'T UNLATCH. NOT TO…
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IN 2011, MY INTERIOR PASSENGER DOOR HANDLE STOPPED OPENING THE DOOR BUT DIDN'T COME OFF. I THOUGHT IT JUST BROKE AND WOULD GET IT FIXED WHEN I COULD AFFORD TO. BUT THEN IN 2012, THE BACK INTERIOR PASSENGER DOOR HANDLE BROKE OFF IN MY SON'S HAND BECAUSE HE WAS TRYING TO OPEN THE DOOR AND GET OUT AND IT WOULDN'T UNLATCH. NOT TOO LONG AFTER, THE DRIVER SIDE BACK INTERIOR PASSENGER DOOR HANDLE BROKE OFF IN MY HAND. NOW I WAS POSITIVE THERE HAD TO BE RECALL OF SOME SORT. SO I WENT SEARCHING FOR INFORMATION ONLINE. I CALLED MY FORD DEALERSHIP AND SPOKE WITH [XXX]. I EVEN TOOK MY CAR IN AND HE SAID MY VIN WASN'T COVERED UNDER THE INTERIOR DOOR LATCH HANDLE RECALL. I COULDN'T BELIEVE IT CONSIDERING I HAD MULTIPLE HANDLES THAT BROKE OFF WITHOUT ANY FORCE AT ALL. AS THE DRIVER, I WAS RESPONSIBLE FOR OPENING ALL PASSENGER DOORS TO LET PEOPLE OUT OF MY CAR. TODAY, JANUARY 20TH, 2017, THE DRIVER SIDE INTERIOR DOOR HANDLE BROKE OFF RIGHT IN MY HANDS. NOW, NOT EVEN I AS THE DRIVER CAN GET OUT WITHOUT THE WINDOW BEING DOWN TO ACCESS THE EXTERIOR HANDLE. I HAVE 6 CHILDREN AND NOBODY CAN GET OUT OF THE CAR NOW. AND THERE WAS A RECALL ON FORD EXPEDITION INTERIOR DOOR LATCHES, SO I'M PRETTY CERTAIN MINE SHOULD HAVE BEEN A PARTY OF THIS! BUT NOBODY WANTS TO TAKE RESPONSIBILITY FOR SOMETHING THAT IS OBVIOUSLY DEFECTIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10946753
97,300 miles · Dec 15, 2016
Structure
TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC DISCOVERED THAT THE ENTIRE SUB FRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 97,300. UPDATED 01/27/17*L…
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TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC DISCOVERED THAT THE ENTIRE SUB FRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 97,300. UPDATED 01/27/17*LJ *CN
NHTSA ODI #10935404
30,000 miles · Aug 25, 2016
Structure
FORD EXPEDITION 2008 PURCHASED NEW IN 2009 FROM MULLINAX FORD IN LAKE PARK FL HAD PAINT BLISTER ON THE HOOD AND BACK END IN 2011 WHICH IS A WELL KNOWN PROBLEM. MULLINAX BODY SHOP SAID PAINT NOT COVERED AFTER 1 YEAR AND QUOTED EXPENSIVE PAINT JOB. I ASKED IF THAT IS WHAT I SHOULD EXPECT FROM A FORD MOTOR VEHICLE SINCE THIS WAS …
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FORD EXPEDITION 2008 PURCHASED NEW IN 2009 FROM MULLINAX FORD IN LAKE PARK FL HAD PAINT BLISTER ON THE HOOD AND BACK END IN 2011 WHICH IS A WELL KNOWN PROBLEM. MULLINAX BODY SHOP SAID PAINT NOT COVERED AFTER 1 YEAR AND QUOTED EXPENSIVE PAINT JOB. I ASKED IF THAT IS WHAT I SHOULD EXPECT FROM A FORD MOTOR VEHICLE SINCE THIS WAS MY 1ST FORD. I ALSO ASKED IF THIS WAS GOOD ADVERTISEMENT FOR FORD WITH THE OBVIOUS PAINT PEEL EVERYWHERE WE GO. I TELL THE STORY TO EVERYONE I SEE OR ASKS WITH A 7 MEMBER FAMILY PLAYING SPORTS, SCHOOL, WORK, CHURCH, ETC. NOW THAT IT'S TIME TO REPLACE, I WONDER IF FORD EXPECTS US TO PURCHASE A FORD SUV FOR OVER $60,000+ VERSUS ALL THE OPTIONS OUT THERE. HMMM FORD COULD HAVE DONE A SIMPLE PAINT JOB AT THEIR "COST" YEARS AGO FOR OUR LOYALTY MANY MANY CARS GOING FORWARD. BURN US ONCE, SHAME ON YOU......TWICE....BAD DECISION MULLINAX FORD.
NHTSA ODI #10898423
24,000 miles · Jul 5, 2016
Structure
PAINT IS BLISTERING ON ALUMINUM HOOD AND TAILGATE. A WELL KNOWN PROBLEM WITH FORD EXPEDITIONS.
NHTSA ODI #10882703
112,000 miles · Jan 22, 2016
Structure
TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. UPON INSPECTION, THE CONTACT NOTICED THAT THE BRACKET THAT HELD THE FENDER HAD LIGHT TO MODERATE CORROSION. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
NHTSA ODI #10821740
Mileage unknown · Nov 7, 2015
Structure
I HAVE CALLED FORD ABOUT THE PAINT PEELING ON THE BACK HATCH AND FRONT HOOD. THEY HAVE TOLD ME THAT THEY DO NOT HAVE A RECALL OR PROBLEMS WITH THE PAINT. I HAVE TOLD THEM THAT MANY FORD EXPEDITION OWNERS HAVE HAD THE SAME ISSUE AS INDICATED BY NHTSA REPORTS AND FIXED THEIR VEHICLE AT NO COST. ANY GIVEN DAY YOU CAN DRIVE BY ONE O…
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I HAVE CALLED FORD ABOUT THE PAINT PEELING ON THE BACK HATCH AND FRONT HOOD. THEY HAVE TOLD ME THAT THEY DO NOT HAVE A RECALL OR PROBLEMS WITH THE PAINT. I HAVE TOLD THEM THAT MANY FORD EXPEDITION OWNERS HAVE HAD THE SAME ISSUE AS INDICATED BY NHTSA REPORTS AND FIXED THEIR VEHICLE AT NO COST. ANY GIVEN DAY YOU CAN DRIVE BY ONE OF THESE VEHICLES AND YOU WILL SEE THE EXACT LOCATIONS ARE PEELING PAINT. I WOULD ASK FOR YOU TO CHECK WHY SOME ARE COVERED AND OTHERS ARE NOT TO THEN ISSUE A RECALL TO FIX ALL AFFECTED. THANK YOU FOR YOUR ASSISTANCE.
FORD IS RECALLING 158 MY 2008 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM (TPMS) AND THE LIMO BUILDERS PACKAGE FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138, Z"TIRE PRESSURE MONITORING SYSTEMS." THE TIRE PRESSURE WAS INCREASED FROM 35 PSI TO 40 PSI WITHOUT A COMMENSURATE UPDATE TO THE TPMS CALIBRATIONS.
Consequence & remedy
Consequence: THE TPMS INDICATOR LIGHT WILL NOT ILLUMINATE WHEN A TIRE PRESSURE IS IS 25% BELOW THE 40 PSI VALUE STATED ON THE TIRE PLACARD LABEL OCCURS.
Remedy: DEALERS WILL RECONFIGURE THE TPMS THRESHOLDS TO THE APPROPRIATE PRESSURES. THE RECALL BEGAN ON APRIL 23, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
FORD IS RECALLING 123,632 MY 2007-2008 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES. THE DOOR HANDLE HOUSING EMBOSSMENT RETAINING THE BOTTOM OF THE INTERIOR DOOR HANDLE SPRING ON ALL SIDE DOORS MAY FRACTURE DURING NORMAL CUSTOMER USAGE. THIS CAN RESULT IN INSUFFICIENT SPRING FORCE TO RETURN THE HANDLE TO THE FULLY CLOSED POSITION. THE HANDLE MAY BE LOOSE CAUSING A RATTLE OR NOISE AND THE HANDLE MAY NOT RETURN TO THE FULLY CLOSED POSITION. THIS CONDITION MAY ALSO PROVIDE A DELAYED RESISTANCE WHEN ACTUATING THE HANDLE PRIOR TO OPENING THE DOOR.
Consequence & remedy
Consequence: IN THE EVENT OF A SIDE IMPACT CRASH, THE INTERIOR DOOR HANDLE MAY CAUSE THE DOOR LATCH TO OPEN INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT.
Remedy: DEALERS WILL REPLACE THE INTERIOR HANDLE SPRING ON ALL SIDE DOORS. THE RECALL BEGAN ON MARCH 5, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS SPECIFIED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE DRIVER AIR BAG MODULE MAY NOT HAVE BEEN PROPERLY ASSEMBLED.
Consequence & remedy
Consequence: THIS CONDITION MAY PREVENT THE DRIVER AIR BAG FROM PROPERLY DEPLOYING AND REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE YOUR DRIVER AIR BAG MODULE FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 20, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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