1997 Ford Escort

DT: THE CONTACT OWNS A 1997 FORD ESCORT. WHILE HE DRIVING AND WHEN THE VEHICLE WAS IDLING THERE WERE FUEL FUMES INSIDE THE VEHICLE. WHEN DRIVING THE VEHICLE IT TOOK APPROXIMATELY 5 MINUTES FOR THE FUMES TO ENTER THE VEHICLE. WHILE IDLING THE FUEL FUMES WERE WORSE UPON ENTERING THE VEHICLE. THE FUMES BECOME SO BAD AT TIMES THAT THE CONTACT HAD TO PULL OVER AND LET THE VEHICLE AIR OUT. THE SERVICE DEALER STATED THAT IT WAS THE PERCH VALVE INSIDE THE GAS TANK THAT RELEASED THE FUMES. THE FUEL PUMP WILL HAVE TO BE REPLACED TO REMEDY THE PROBLEM. THE CONTACT HAS NOT CALLED THE MANUFACTURER. *AK

DT: HEADLIGHTS ARE FOGGING UP DUE TO MOISTURE. CALLER IS CONCERNED THAT THEY WILL NOT PASS INSPECTION IF THEY GET ANY WORSE. DEALER SAID HEADLIGHTS NEED TO BE REPLACED, AND THAT WAS ALL THEY COULD DO. MANUFACTURER HAS NOT BEEN CALLED YET.*AK THE 2 HEADLIGHTS WERE REPLACED. CONSUMER THOUGHT WHEN THE RIGHT DIRECTIONAL MALFUNCTIONED , IT WAS DUE TO THE MOSITURE TOO. *TT

THIS IS PERTAINING TO A 1997 FORD ESCORT, VIN [XXX] 1. MY HEATER CORE DEVELOPED A LEAK 2. I HAD THE HEATER CORE REPAIRED AT THE DEALERSHIP--IN THE SERVICE TICKET THEY NOTED "AIR BAG LIGHT WILL BE ON. COOLANT DAMAGED AIR BAG MONITOR WILL NEED TO BE REPLACED" (PRIOR TO THIS, THE AIR BAG MONITOR APPEARED TO BE WORKING--I.E. THE DASH LIGHT SHOWED NORMAL OPERATION.) SINCE THEY HAD ALREADY PUT THE DASH BACK ON AND I WAS TOLD THAT IT WOULD COST ABOUT $800 TO TAKE IT BACK OFF AND REPLACE THE MONITOR, I WAITED UNTIL I HAD BOTH THE MONEY AND TIME. 3. I RECEIVED A RECALL NOTICE (02S44): THIS WAS TO HAVE A SHIELD PLACED OVER THE AIR BAG MONITOR TO PREVENT DAMAGE FROM WATER AND OTHER LIQUIDS. 4. I TOOK THE CAR IN FOR THE RECALL REPAIR AND INFORMED THEM OF THE FACT THAT THE DAMAGE HAD ALREADY OCCURRED BUT WAS TOLD THAT THE RECALL ONLY COVERED PUTTING IN A SHIELD AND NOT THE REPAIR OF THE DAMAGE. 5. I CALLED FORD MOTOR COMPANY ASKING THEM TO REPAIR THE DAMAGE THAT OCCURRED PRIOR TO THE RECALL AT NO COST TO ME BUT I WAS INFORMED THAT THEY WILL ONLY INSTALL A SHIELD TO PREVENT FUTURE DAMAGE. (THAT SEEMS TO ME LIKE CLOSING THE BARN DOOR AFTER THE ANIMALS HAVE LEFT). *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT: HAVE A RECALL LETTER FOR AIR BAG LIGHT, AND TOOK VEHICLE TO DEALERSHIP SERVICE DEPT TO HAVE IT FIXED. THE NUMBER ON THE RECALL WAS 02S44, THEY SUPPOSEDLY FIXED IT, BUT WENT, AND GOT IN THE VEHICLE AND THE LIGHT WAS FLASHING AGAIN. HADN'T EVEN LEFT THE LOT. NOW THEY WANT TO CHARGE CONSUMER TO HAVE IT HOOKED UP TO A DIAGNOSTIC MACHINE . *AK