1997 Ford Escort

I TOOK MY ESCORT IN FOR AN INSPECTION AND THE REAR COIL SPRINGS ARE BROKEN AGAIN THE FIRST TIME THEY BROKE THE DEALER REPLACED THEM AND SAID HE THOUGHT A RECALL WOULD BE ISSUED BECAUSE FORD NEW THERE WAS A PROBLEM WITH THEM NOW ONCE AGAIN THEY ARE BROKEN AND THERE IS STILL NO RECALL IF SOMEONE KNEW THERE WAS A PROBLEM WITH THEM WHY AREN'T THEY CORRECTING THE PROBLEM AND DO WE THE CONSUMERS HAVE TO KEEP SHELLING OUT OUR HARD EARNED MONEY FOR REPAIRS. THIS CAR IS A 1997 FORD ESCORT AND REAR SPRINGS WERE REPLACED TWICE JUST NOT FAIR. *TR

PURCHASED (4) COOPER TIRES(185/65R14 TRENDER SETTER; D.O.T. UT75C2H1602 ON 8-12-2002. A SIDEWALL DEFECT(2X1" BUBBLE) WAS NOTICED AND MANUFACTURER WAS NOTIFIED ON 1/2006. TIRE(SAME TYPE) WAS REPLACED AT OWNER'S COST. ANOTHER TIRE SIDEWALL DEFECT(2X1" BUBBLE) WAS NOTICED ON 1/2008 IN THE SAME LOCATION AS THE FIRST. THIS TIRE WAS RETURNED TO THE MANUFACTURER FOR EVALUATION. THE MANUFACTURER CLAIMED IT WAS NOT DEFECTIVE, BUT CAUSED BY CUSTOMER. THIS CAUSED CUSTOMER TO LOOSE CONFIDENCE IN THE QUALITY OF THE MANUFACURER'S TIRES FOR FEAR OF A SIDEWALL BLOW OUT. ALL TIRES WERE REPLACED WITH A DIFFERENT BRAND AT OWNER'S COST. *TR

I HAVE A 1997 FORD ESCORT THAT IS AT DRBN TOTAL AUTOMOTIVE, 23420 VAN BORN RD.,DBN HTS, MI 48125 FOR A PREVENTATIVE MAINTENANCE ISSUE. REAR MAIN SEAL LEAK (VERY MINOR AT THIS POINT, A LITTLE SPOT ON TRANS) WAS FOUND BY BELLE TIRE (DRBN, MI). DRBN TOTAL REPLACED FRONT PUMP SEAL & REAR MAIN SEAL FOR $486.85 ON 6/5/04. I RETURNED 6/14/04 (STILL LEAKING, BUT NOW ON THE GROUND). THEY KEPT FOR 9 DAYS, CHANGED THE SEAL & PUT A COVER ON THE CRANK. WHEN I PICKED UP, I GOT 5 MINUTES AWAY & THE TRANSMISSION FLUID WAS POURING OUT OF MY CAR & SMOKING. I HAD CAR TOWED IN 6/24/04 & IT IS STILL THERE. THEY ARE NOW PUTTING A SEAL SAVER ON THE MAIN SEAL. THE MANAGER OF THE STORE ADVISED ME THAT THEY DID NOT KNOW WHAT ELSE TO DO & THEY TALKED TO THE DEALER OF THE CAR. THE DEALER CLAIMS THEY HAVE NEVER HAD THIS PROBLEM WITH AN ESCORT BEFORE. DRBN TOTAL SAYS THEY WILL GIVE ME MY MONEY BACK IF THEY CAN'T FIX IT. I DISAGREE WITH THAT BECAUSE I CAME IN THERE WITH MONEY & A CAR THAT WAS RUNNING WITH A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF WITHOUT KEEPING MY CAR FOR 3 GOING ON 4 WEEKS (OFF AND ON) & DESTROYING MY TRANSMISSION. I AM HANDICAPPED & WORK & I WAS RECOMMENDED THIS STORE BY A USMA AUTOMOTIVE MEMBER & I PRIDE MYSELF IN KEEPING UP MY MAINTENANCE ON MY CAR. NOW I'M STUCK, PLEASE HELP!*AK

IN AUGUST 2001THE AIR CONDITIONER STARTED MAKING A NOISE AND THEN THE AIR BAG LIGHT AND CHIME STARTED. WE TOOK THE CAR TO THE BRANDON FORD DEALERSHIP. THEY FIXED THE AIR CONDITIONER. BUT THEY SAID IT WOULD BE AT LEAST $1000 TO JUST LOOK AT THE AIR BAG. WE DO NOT HAVE THAT KIND OF MONEY TO WASTE ON AIR BAGS. I WAS EIGHT MONTHS PREGNANT AT THE TIME AND WE ASKED THE DEALERSHIP IF THE AIR BAGS WOULD DEPLOY. THEY SAID THE AIR BAGS WOULD NOT DEPLOY. NOW I READ AN ARTICLE STATING THAT THE AIR BAGS IN THE SAME TYPE OF VEHICLE HAVE DEPLOYED FOR NO REASON. SO, MY HUSBAND, MY UNBORN CHILD AND MYSELF WERE AT RISK AND WE WERE UNDER THE IMPRESSION EVERYTHING WAS FINE. A YEAR LATER THE AIR CONDITIONER STOPS WORKING AND MY HUSBAND LOOKED UNDER THE DASH TO SEE IF HE COULD FIGURE OUT WHY IT STOPPED WORKING. HE FOUND THE WIRES CONNECTING TO THE AIR CONDITIONER WERE ALL MELTED. THIS COULD HAVE STARTED A FIRE AND AGAIN MY HUSBAND, MY SON AND MYSELF WERE AT RISK BECAUSE THE REAL PROBLEM WAS NEVER REALLY FIXED. I READ IN THE ARTICLE THAT FIRES ALSO HAD OCCURRED FOR NO REASON. I WOULD LIKE TO KNOW HOW WE WILL BE PROTECTED FROM THESE FAILURES THAT HAVE OCCURRED. THANK YOU FOR YOUR TIME.*AK

AN ELECTRICAL SHORT CIRCUIT IS OCCURRING WITHIN VEHICLE WHICH IS CAUSING VEHICLE BATTERY TO COMPLETELY LOSE POWER. *AK CONSUMER STATES RADIO CAUSED BATTERY TO DRAIN AND SPEAKERS TO POP, RADIO REPLACED 3 TIMES, EXPERIENCING OTHER ELECTRICAL PROBLEMS WITH THE HEADLIGHTS DIMMING WHEN THE HEATER IS ON OR WHEN APPLYING BRAKES, RADIATOR HAD TO BE REPLACED, ENGINE LIGHTS COME ON INTERMITTENTLY, AND POOR ACCELERATION WHEN GOING UP A HILL. *TT

VEHICLE WOULD STALL OUT AT DIFFERENT SPEEDS. ALMOST REARENDED BECAUSE OF STALLING UNEXPECTEDLY. HAD VEHICLE TOWED BACK TO DEALER. WAS INFORMED COULD NOT FIND PROBLEM FOR STALLING, EVEN HAD VEHICLE TEST DRIVEN. *AK AIR CONDITIONER BLEW HOT AIR, DEALER REPAIRED WIRING ASSEMBLY. TIRES EXPERIENCED WEAR, CONSUMER DID NOT GIVE SPECIFIC TIRE INFORMATION. ENGINE LIGHT ILLUMINATED AND VEHICLE WAS HARD TO RESTART, VEHICLE ALSO LOST POWER AND DEALER HAS NOT BEEN ABLE TO RESOLVE THE PROBLEM. *SLC