552 distinct owner reports with a transmission-specific component in this snapshot.
General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
I WAS PULLING OUT ONTO A MAIN HIGHWAY AND MY CAR JERKED AS I PRESSED ON THE ACCELERATOR AND NEXT THING I KNOW I AM IN THE MIDDLE OF THE HIGHWAY AND MY CAR DOES NOT GO FORWARD, JUST STOPS AND STILL RUNNING WHILE TWO HUGE TRUCKS ARE COMING FROM BOTH DIRECTIONS, THINKING QUICKLY, I THOUGHT THE CAR MAY HAVE REVERSE. WELL, THANK GOD…
Read full complaint
I WAS PULLING OUT ONTO A MAIN HIGHWAY AND MY CAR JERKED AS I PRESSED ON THE ACCELERATOR AND NEXT THING I KNOW I AM IN THE MIDDLE OF THE HIGHWAY AND MY CAR DOES NOT GO FORWARD, JUST STOPS AND STILL RUNNING WHILE TWO HUGE TRUCKS ARE COMING FROM BOTH DIRECTIONS, THINKING QUICKLY, I THOUGHT THE CAR MAY HAVE REVERSE. WELL, THANK GOD IT DID AND REVERSE I WENT. I HAD TO DRIVE HOME IN REVERSE AND CALL CHAPMAN FORD TO COME AND PICK IT UP. MY VEHICLE IS STILL THERE AND THEY HAVE TO TAKE OUT THE WHOLE TRANSMISSION. I AM VERY SHAKEN AND AM TOO SCARED TO GET BACK INTO THE CAR. I HAVE NEVER FELT LIKE THIS BEFORE AND HAVE ALWAYS BOUGHT A FORD FOR SAFETY REASONS, BUT THIS HAS MADE ME FEEL VERY, VERY UNSAFE. *TR
FORD ESCAPE 2003 80 000 MILES AND TRANSMISSION WILL NOT GO IN REVERSE AND NOW SLIPS AND MAKES NOISE IN ALL GEARS. ONLY FORD I'VE EVER OWNED....MIGHT BE THE LAST UNLESS THIS IS RESOLVED TO MY SATISFACTION. NO SPECIFIC EVENT TO DETERMINE WHY TRANNY IS GOING..SEEMS LIKE THOUSANDS OF OTHER ESCAPE OWNERS HAVE THE SAME PROBLEM. *…
Read full complaint
FORD ESCAPE 2003 80 000 MILES AND TRANSMISSION WILL NOT GO IN REVERSE AND NOW SLIPS AND MAKES NOISE IN ALL GEARS. ONLY FORD I'VE EVER OWNED....MIGHT BE THE LAST UNLESS THIS IS RESOLVED TO MY SATISFACTION. NO SPECIFIC EVENT TO DETERMINE WHY TRANNY IS GOING..SEEMS LIKE THOUSANDS OF OTHER ESCAPE OWNERS HAVE THE SAME PROBLEM. *TR
TODAY I NOTICED A SMALL PUDDLE OF FLUID UNDER THE RIGHT FRONT SIDE OF THE VEHICLE. THE FLUID IS A RED, OILY FLUID. I DID A FURTHER INSPECTION OF THE UNDERCARRIAGE AND NOTICED A SMALL LEAK OF RED FLUID COMING FROM THE BOTTOM OF THE RIGHT SIDE OF THE ENGINE COMPARTMENT. I THEN CHECKED THE AUTOMATIC TRANSMISSION FLUID LEVEL, AND IT…
Read full complaint
TODAY I NOTICED A SMALL PUDDLE OF FLUID UNDER THE RIGHT FRONT SIDE OF THE VEHICLE. THE FLUID IS A RED, OILY FLUID. I DID A FURTHER INSPECTION OF THE UNDERCARRIAGE AND NOTICED A SMALL LEAK OF RED FLUID COMING FROM THE BOTTOM OF THE RIGHT SIDE OF THE ENGINE COMPARTMENT. I THEN CHECKED THE AUTOMATIC TRANSMISSION FLUID LEVEL, AND IT WAS VERY LOW. I HAVE NOT RECEIVED ANY INDICATION LIGHTS ON THE DASH BOARD. THE SERVICE CENTER AT THE DEALERSHIP IS CLOSED TODAY, SO I WILL TAKE THE VEHICLE INTO THE SERVICE CENTER TOMORROW MORNING. *TR
IN DECEMBER OF 2007 I PURCHASED A 2008 FORD ESCAPE LIMITED. ABOUT 2 MONTHS AGO I HAD TO BRING IT IN BECAUSE IT WAS LOSING TRANSMISSION FLUID AND SHIFTING IRREGULARLY(IT HAD 33,000 MILES ON IT). THEY TOLD ME THAT THE FRONT SEAL OF THE TRANSMISSION WAS LEAKING AND THEY REPLACED IT AT THE DEALERSHIP. ABOUT 2 WEEKS AGO MY WIFE NO…
Read full complaint
IN DECEMBER OF 2007 I PURCHASED A 2008 FORD ESCAPE LIMITED. ABOUT 2 MONTHS AGO I HAD TO BRING IT IN BECAUSE IT WAS LOSING TRANSMISSION FLUID AND SHIFTING IRREGULARLY(IT HAD 33,000 MILES ON IT). THEY TOLD ME THAT THE FRONT SEAL OF THE TRANSMISSION WAS LEAKING AND THEY REPLACED IT AT THE DEALERSHIP. ABOUT 2 WEEKS AGO MY WIFE NOTICED THAT IT WAS SHIFTING POORLY INTO REVERSE, FIRST THERE WAS A PAUSE AND THEN IT WOULD SHIFT INTO REVERSE SHAKING THE ENTIRE VEHICLE, THE DEALERSHIP INFORMED ME THAT NOW WE HAVE AN INTERNAL LEAK AND THEY ARE IN THE PROCESS OF FIXING THAT PROBLEM (IT NOW HAS 40,000 MILES ON IT). *TR
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER ACCELERATING FROM A STOP SIGN, THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AND BEGAN VIBRATING UNCONTROLLABLY. THE CONTACT ACTIVATED THE CRUISE CONTROL ONCE THE VEHICLE REACHED 60 MPH AND THE VIBRATING CEASED. APPROXIMATELY 30 MILES LATER, HE WAS ABLE TO FIND A FORD DEALER AND TH…
Read full complaint
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER ACCELERATING FROM A STOP SIGN, THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AND BEGAN VIBRATING UNCONTROLLABLY. THE CONTACT ACTIVATED THE CRUISE CONTROL ONCE THE VEHICLE REACHED 60 MPH AND THE VIBRATING CEASED. APPROXIMATELY 30 MILES LATER, HE WAS ABLE TO FIND A FORD DEALER AND THEY PERFORMED A DIAGNOSTIC. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER WAS DEFECTIVE. THE MECHANIC COULD NOT DUPLICATE THE FAILURE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS DRIVEN TO A DEALER NEAR THE CONTACT'S RESIDENCE. THE MECHANIC STATED THAT THEY WOULD NOT BE ABLE TO REPLACE THE TORQUE CONVERTER BECAUSE THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 7,100 AND FAILURE MILEAGE WAS 4,800.
BEEN NOTICING LITTLE RED DRIPS AROUND THE RADIATOR FILLER TUBE SIDE. CLEANED AREA AND NOTICED FLUID DRIPPING FROM WHERE THE TUBES ENTER THE COOLER. NOTICED OTHER COMPLAINTS ONLINE ABOUT A SIMILAR PROBLEM. BRINGING INTO THE DEALER. *TR
TRANSMISSION STARTED TO HARD SHIFT. TOOK TO DEALER, DEALER DETERMINED THERE WAS A LEAK IN THE TRANSMISSION COOLER. ALTHOUGH THIS I HAVE A LOT OF MILES ON MY CAR, IT'S STILL ONLY A 2008 MODEL YEAR. THE LEAK IS ON THE SIDE OF THE COOLER, NOT THE FRONT, FROM A ROCK OR TWIG OR FRONT PUNCTURE - THIS IS A TERRIBLE DESIGN. THEY PUT…
Read full complaint
TRANSMISSION STARTED TO HARD SHIFT. TOOK TO DEALER, DEALER DETERMINED THERE WAS A LEAK IN THE TRANSMISSION COOLER. ALTHOUGH THIS I HAVE A LOT OF MILES ON MY CAR, IT'S STILL ONLY A 2008 MODEL YEAR. THE LEAK IS ON THE SIDE OF THE COOLER, NOT THE FRONT, FROM A ROCK OR TWIG OR FRONT PUNCTURE - THIS IS A TERRIBLE DESIGN. THEY PUT THE TRANSMISSION COOLER, ENGINE COOLER, AND THE A/C CONDENSER ALL IN ONE UNIT, SO IF ONE GOES BAD, YOU HAVE TO REPLACE THE ENTIRE UNIT. DEALER GAVE ME A COST OF $983 TO REPAIR == $424 FOR THE PART, AND THE REST IN LABOR BECAUSE THEY HAVE TO EXAMINE THE A/C UNIT THE COST IS SIGNIFICANTLY HIGHER. I CALLED FORD CONSUMER HOTLINE -- THEY REFUSED TO DO ANYTHING. I DID NOTE TODAY, THAT JUST RECENTLY SOMEONE ELSE HAD THE SAME ISSUE THAT WAS REPORTED TO THE NHTSA DATABASE. I AM VERY FRUSTRATED WITH THE LACK OF RESPONSE FROM FORD MOTOR COMPANY. THE REPRESENTATIVE (SUPERVISOR), JUST RAVED ABOUT THE JD POWER QUALITY AND HOW GOOD THEIR PRODUCTS WERE. I DON'T SEE HOW. *TR
Engine And Engine CoolingInterior LightingPower Train
SINCE BUYING SUV TROUBLE WITH REAR WINDSHIELD WIPER, CRUISE CONTROL STAYING ENGAGED, & TURN OVER COLD/HOT START HESITATION CURRENTLY VOLUNTARY RECALLS. FORD SAYS MY SUV WAS ONLY AFFECTED BY THE WINDSHIELD WIPER. AT 22,000 MILES WENT TO ORIGINAL DEALER FOR OIL CHANGE PUT WINDSHIELD FLUID ? WASN'T IN PORT OR RESERVOIR. BUCKING A…
Read full complaint
SINCE BUYING SUV TROUBLE WITH REAR WINDSHIELD WIPER, CRUISE CONTROL STAYING ENGAGED, & TURN OVER COLD/HOT START HESITATION CURRENTLY VOLUNTARY RECALLS. FORD SAYS MY SUV WAS ONLY AFFECTED BY THE WINDSHIELD WIPER. AT 22,000 MILES WENT TO ORIGINAL DEALER FOR OIL CHANGE PUT WINDSHIELD FLUID ? WASN'T IN PORT OR RESERVOIR. BUCKING AT 28,000 MILES BROUGHT TO OTHER DEALERSHIP DURING OIL CHANGE. DURING VISIT TOLD THEM ABOUT INTERIOR LIGHTS. SUPPOSE TO CHECK AUTOMATIC TRANSMISSION FILTER/FLUID/SERVICE BASED ON MANUAL, BUT WASN'T DONE. AT OTHER FORD DEALERSHIP HAD SUV 35,830 BUCKING PROBLEM AGAIN AND INTERIOR LIGHTING ON PANELS NOT WORKING. WAS TOLD THOSE LIGHTS NEVER WORKED OR GLOWED? SAID BUCKING WAS A SUSPENSION PIN IN THE FRONT PASSENGERS SIDE, ONLY ONE WAS CHANGED DESPITE 4 WHEEL DRIVE VEHICLE. ( WAS TOWED BACK TO DEALERSHIP NEXT DAY 4 BUCKING ) FORD MENTIONED NEEDING NEW BREAKS SOON THAT THERE WAS VIBRATION AND SHIMMY FROM THE BREAK PADS THAT I WAS FEELING? HAD TIRES DONE 38,177 MILES & BRAKES 38,550 WITH INDEPENDENT MECHANIC NON FORD WAS TOLD THAT ALL 4 SUSPENSION PINS SHOULD HAVE BEEN CHANGED SIMULTANEOUSLY LIKE MY TIRES AND THAT THEIR IS A CLASS 1 LEAK FROM MY DIFFERENTIAL/TRANSMISSION-POSSIBLY JUST A GASKET CHANGE 6-9 HOURS WORTH OF LABOR. I CONTACTED THE FORD CUSTOMER SERVICE REPAIR CENTER I WOULD HAVE TO PAY FOR OUT OF POCKET DESPITE HAVING MADE NOTE BRINGING IN ISSUES WHEN VEHICLE WAS UNDER THE MANUFACTURERS WARRANTY IT IS CURRENTLY OUT. WITH THE SENSITIVITIES TO THE CURRENT MARKET FELT IT WASN'T IN MY BEST INTEREST TO PAY FOR THE EXTENDED WARRANTY. IF FORD CLOSED WHO WOULD DO MY WORK WHEN THEY WERE SUPPOSE TO DO IT DURING REGULAR BUMPER TO BUMPER FULL MANUFACTURER WARRANTY IN THE FIRST PLACE AND DIDN'T. NOT TO MENTION I STILL OWE 2 MORE YEARS WORTH OF CAR NOTE & INSURANCE TO PAY OFF THIS VEHICLE. I DON'T HAVE THE MONEY TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN COVERED BY THE MANUFACTURER. *TR
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence & remedy
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Consequence & remedy
Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
Consequence & remedy
Consequence: A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
Consequence & remedy
Consequence: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
Remedy: DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
0
No component-matched exact-year investigations in this snapshot.
Ford Escape Transmission Problems | Skip That Year