2019 Ford Escape

I TOOK MY 2019 FORD ESCAPE INTO A FORD GARAGE TO GET A OIL CHANGE AND WAS TOLD MY REAR BRAKES ARE REALLY BAD AND SHOULD BE SERVICED ASAP. THEY COULD NOT UNDERSTAND HOW THE BRAKES COULD BE SO WORN OUT SINCE THERE IS ONLY 14500 MILES ON IT. THEY STATED THAT THERE IS NOTHING MECHANICAL THAT CAUSED THIS AND THERE ISN'T ANYTHING THEY CAN DO ABOUT IT. THEY ALSO STATED IT MUST BE MY DRIVING 😡 RIDING THE BRAKES OR DOUBLE BREAKING! I AM 62 YEARS OLD, I THINK I KNOW HOW TO DRIVE! I ALSO TOOK THE VEHICLE TO MY MECHANIC AND CONFIRMED THE BRAKES ARE BAD AND IS ALSO PUZZLED HOW THIS OCCURRED. I'M UPSET THAT WITH A NEW VEHICLE AND I HAVE TO SPEND SO MUCH ON REPAIRS. IT IS STILL UNDER WARRANTY AND SHOULD BE COVERED!

PURCHASED VEHICLE IN OCTOBER OF 2019, IN FEBRUARY 2020 HAD ENGINE LIGHT COME ON AND THE CODE P0496 WHICH IS A PURGE VALVE ERROR AND TOOK TO SERVICE AND THEY STATED THAT FORD HAD TO HAVE THIS HAPPEN TWICE, SO ON MARCH 17, 2020, IT HAPPENED AGAIN AND WAS TAKEN TO SERVICE AGAIN AND IT WAS REPLACED. ALMOST 1 YEAR LATER, ON FEBRUARY 27,2021 THE CHECK ENGINE LIGHT CAME ON AND WAS TAKEN BACK TO SERVICE ON MARCH 2 AND WAS REPLACED AGAIN. NO RECALLS ON THIS VEHICLE , BUT THERE SHOULD BE. THIS SHOULD HAVE HAPPENED ON A NEW VEHICLE NOR SHOULD IT CONTINUE TO HAPPEN! IT IS NOW ON ITS 3 RD PURGE VALVE!!!

THE VEHICLE WILL OCCASIONALLY LOCK AND UNLOCK ITSELF AS IT IS BEING DRIVEN. AS IT LOCKS AND UNLOCKS ITSELF, IT BRIEFLY ACTIVATES THE HAZARD LIGHTS AS WELL. THE VEHICLE IS KEYLESS IGNITION, AND THE KEY FOB IS PLACED IN THE CENTER CONSOLE AREA WITH NOTHING CONTACTING IT. WHEN IT OCCURS, IT IS QUITE FREQUENT, AND SEEMS TO NOT BE AFFECTED BY MOISTURE, SPEED OR TEMPERATURE, NOR BY CITY OR HIGHWAY DRIVING.

BOUGHT USED ESCAPE IN APRIL. DIDN'T DRIVE MUCH SINCE I LIVE IN TOWN. TOOK A HOUR DRIVE FROM HOME.ENGINE STARTED MISFIRING AND CAR WAS JERKING. TOOK TO DEALERSHIP. THEY HAD FOR TWO WEEKS. SAID WAS SOLENOID IN TRANSMISSION AND REPLACED IT. PICKED UP, TOOK HOME. DROVE 3 DAYS LATER, STARTED DOING SAME THING. DROVE NEXT DAY AND CAR QUITE RUNNING 1 BLOCK FROM HOUSE. TRIED TO START BUT STARTED MISSING AND QUIT. HAD CAR TOWED TO DEALERSHIP. THEY HAD FOR 2 WEEKS. SAID CAM SHAFT AND CRANK SHAFT SENSOR WERE BAD AND REPLACED THEM. THEY TEST DROVE OVER 400 MILES WITH NO PROBLEMS. PICKED UP AND DROVE LESS THEN 5 MILE AND STARTED MISFIRING AGAIN. TOOK BACK TO DEALERSHIP. THEY SAID IT WAS ALTERNATOR.THEY REPLACED AND IT TOOK THREE WEEKS TO GET BACK. A COUPLE OF DAY LATER I DROVE 2 MILES TO GAS STATION, FILLED UP AND GOT ON INTERSTATE. BY FIRST EXIT(2-3 MILES) IT STARTED MISSING AGAIN. DROVE TO SECOND EXIT TO GET OFF INTERSTATE SINCE I DIDN'T TRUST. TOP SPEED ON INTERSTATE WAS 45 MPH. OIL LIGHT STARTED FLASHING AS IF CAR WAS STALLING. TOOK BACK TO DEALERSHIP. THEY SAID THEY DIDN'T KNOW WHAT WAS WRONG. THEY HAVE HAD FOR GOING ON 4 WEEKS WITH NO WORD ON WHAT THEY FOUND. CAR HAD 27,939 MILES WHEN WE BOUGHT KNOW HAS 30,030 MILES. HAD SINCE APRIL OF 2020 AND WAS BEEN IN SHOP 11 WEEK.

I PURCHASED MY 2019 FORD ESCAPE BRAND NEW IN EARLY SPRING OF 2019. SHORTLY AFTER PURCHASING MY ESCAPE I DID NOTICE SOME SLIPPAGE OF THE TRANSMISSION. I PLANNED ON GOING BACK TO THE DEALER SO THEY COULD CHECK IT OUT, BUT UNFORTUNATELY I BECAME ILL, AND THEREFORE IT SLIPPED MY MIND. I WAS IN AND OUT OF THE HOSPITAL FOR THE NEXT SEVERAL MONTHS, BUT AS SOON AS I FELT WELL ENOUGH I COULD NOT WAIT TO DRIVE MY NEW CAR AGAIN. MY FIRST TRIP WAS ACTUALLY TO MY ONCOLOGIST OFFICE, BUT I WAS EXCITED JUST TO BE DRIVING. ON MY WAY THERE, HOWEVER, MY CAR JERKED ME TO THE LEFT CAUSING ME TO RUN OFF THE ROAD. I WAS RIGHT IN FRONT OF MY DOCTOR'S OFFICE, SO I PARKED AND WENT ABOUT MY BUSINESS. WHEN I MY APPOINTMENT WAS OVER, AND I CAME BACK OUT I NOTICED I HAD A FLAT TIRE. IT REALLY SURPRISED ME, BECAUSE EVEN THOUGH I DID HAVE THE WEIRD INCIDENT I MENTIONED PREVIOUSLY, I DIDN'T THINK IT WOULD CAUSE MY TIRE TO BLOW OUT. SO, I HAD THE TIRE REPLACED, AND LIFE WENT ON. SHORTLY AFTER THAT, I STARTED HAVING PROBLEMS STARTING MY CAR. I HAD IT TOWED TO THE DEALER FOR THE FIRST TIME 11/19/19, MY CAR WAS TOWED TO THE DEALER 1/20/21 WITH THE SAME PROBLEM. I ADMIT, I DO NOT DRIVE MY CAR MUCH THESE DAYS, BUT I DO MAKE AN EFFORT TO START IT ALMOST EVERYDAY, AND LET RUN FOR 20 MINUTES. WHEN I PURCHASED THE ESCAPE, I WAS EXPECTING TO HAVE TO DRIVE TO THE MEDICAL ONCE OR TWICE A MONTH. I AM SURE EVERYONE IS DRIVING LESS BECAUSE OF THE CORONA VIRUS. I REALLY FEEL NERVOUS GOING OUT BECAUSE OF MY VEHICLE AND CORONA. I HAVE CALL ROADSIDE ASSISTANCE MORE SINCE I BOUGHT THE 2019 ESCAPE, THAN MY OWN MOTHER. ONE LAST THING. I DID MENTION THE TRANSMISSION SLIPPING THE FIRST TIME I HAD IT TOWED BACK TO THE DEALER, AND THEY SAID WHEN THEY TEST DROVE IT AFTER REPLACING THE BATTERY, IT DROVE FINE, BUT I RECORDED THE MILEAGE WHEN I WENT TO PICK IT UP, AND THE MILEAGE WAS THE SAME AS IT WAS WHEN I DROPPED IT OFF.

2019 FORD ESCAPE TITANIUM STEERING WHEEL SHAKES/VIBRATES HEAVY & MAKES A LOUD NOISE FROM CAR (ALMOST SOUNDS LIKE A BAD LOUD MUFFLER SOUND) AT SPEEDS OF 35 MPH & 45MPH WHEN THE GAS PEDDLE IS LEVELED AT SPEED AND ALSO DOES THE SAME WHEN GOING UP AN INCLINE AT THE SAME SPEEDS. ALSO TRANSMISSION SLIPS BETWEEN 1 & 2 GEARS INTERMITTENTLY. VERY BUMPY RIDE IN THE BACK WHEN GOING 70 MPH ON THE HIGHWAY. THESE ISSUES HAPPEN WHEN ON LOCAL ROADS & HIGHWAY RAMPS. DEALER REPAIR HAS CHECKED SEVERAL TIMES. FIRST FEW TIMES THEY COULD NOT REPLICATE THE ISSUE. DECEMBER 29, 2020 FINALLY GOT THE ISSUE TO REPLICATE AND PUT A TICKET DIRECTLY INTO FORD. I CHECKED BACK ON 1/7/2021 SINCE I BARE THE HEARD FROM THE DEALER SERVICE REP. AT THAT TIME SHE STILL DIDN'T HAVE AN ANSWER TO A RESOLUTION TO FIX THE FAULT. I CALLED TODAY 1/13/2021 AND THE DEALER REPAIR SERVICE REP SAID IT WAS A CHARACTERISTIC OF THE MODEL BECAUSE THEY INFORMED FORD ON THE TICKET THEY TESTED ANOTHER 2019 ESCAPE WITH THE SAME ENGINE & TRANSMISSION AND IT HAD THE SAME FAULT. CAR WAS MANUFACTURED 3/2019. PLEASE NOTE I HAVE PURCHASED BRAND NEW FORD ESCAPES IN 2002, 2005, 2009, 2017 & 2019. I KNOW HOW THE ENGINE & TRANSMISSION OF A FORD ESCAPE SHOULD PREFORM. I STILL HAVE MY 2009 ESCAPE AND IT PREFORMS BETTER THEN THIS 2019...COMPARABLE ENGINES & TRIM PACKAGE. THE FAULTS THIS 2019 IS HAVING ARE NOT CHARACTERISTICS OF A CAR THEY ARE CLEARLY ISSUES WHERE PARTS NEED TO BE REPLACED OR REPAIRED TO OPERATE PROPERLY. FORD NEEDS TO DO THE RIGHT THING AND FIND WHAT IS CAUSING THE ISSUE AND REPAIR IT CORRECTLY.

BOUGHT THIS CAR AS CERTIFIED PRE OWNED FROM A FORD DEALER WITH 28K MILES. APPROX. 4 WEEKS AFTER PURCHASE THE ENGINE STARTS RUNNING ROUGH AND CHECK ENGINE LIGHT CAME ON WITH AN ERROR CODE P0303 MISFIRE. TOOK IT TO DEALER AND THEY DIAGNOSED COOLANT IN CYLINDER 3 WITH THE FIX BEING A NEW SHORT BLOCK ENGINE REPLACEMENT. IT WAS STILL UNDER WARRANTY BUT VERY FRUSTRATING THIS HAPPENED TO A CAR WITH LOW MILES. AFTER DOING RESEARCH THIS IS A VERY COMMON PROBLEM WITH THE FORD 1.5 LITER ENGINE.

I AM NOT SURE IF THIS IS THE BEST FORUM BUT I WAS UNABLE TO FIND A BETTER WAY. I WAS INFORMED OF A RECALL TO MY VEHICLE. I CALLED THE LOCAL DEALER ON TUESDAY SEPTEMBER 29, 2020. HASSETT FORD 3530 SUNRISE HWY, WANTAGH, NY 11793. THE DEALER REUSED TO MAKE AN APPOINTMENT STATING THEY ARE NOT TAKING ANY NEW CUSTOMERS. I CALLED THE FORD MOTOR COMPANY, CUSTOMER SERVICE WHO TOOK MY INFORMATION PLACED ON HOLD WITH CALL ENDING WITH THANK YOU FOR CALLING FORD AND A CUSTOMER SURVEY. WONDERING HOW TO HAVE SAFETY RECALL PERFORMED?