2019 Ford Escape

The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the rear driver's side and there was a burning odor. The vehicle was parked and the contact noticed smoke coming from the driver's rear side of the vehicle. No warning lights were illuminated. The fire was extinguished by the Fire department but the cause of the fire was undetermined. There was damage to the contacts home as a result of the fire. A fire report was filed. The contact's son required oxygen as a result of the fire but it was unknown if medical attention was required. A police report was not filed. The vehicle was towed by the insurance agency to investigate the failure. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

Vehicle has been shaking as it accelerates normally on the lower speeds; however, even in the 40-65 mph range the vehicle will shake/sputter as you try to accelerate. When accelerating from a stopped position vehicle at times will seem to loose power while accelerating and you will have to take your foot off the gas and try again or even have to shut the vehicle off and turn it back on.

The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the engine was idling roughly. The contact stated that the vehicle was also overheating. The contact stated that no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the coil needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the check engine light was illuminated continuously after starting the vehicle. The contact returned the vehicle to the mechanic who determined that coolant was leaking into the engine. The mechanic referred the contact to the local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

The cowl part broken in JAN24, dealership replaced. I was told this part hold windshield and protects electrical in vehicle. March 2024, I noticed the seal on bottom of windshield wasn’t against the windshield, buckling in several spots, I contacted Ford customer service, Told to take it back to the dealership. The dealership had to order the part and didn’t have a detailed reason why the part was broken / defective, the dealership could order a new cowl part and install when part comes in.

The contact owns a 2019 Ford Escape. The contact stated that while parking the vehicle, the engine overheated message was displayed. The contact observed that the coolant reservoir was empty. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 22-2229; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

I owned this Ford Escape it only had 58,000 miles on it. I bought it at Delacy Ford all work during ownership was done there. My vehicle suffered a coolant leak into the motor which required replacement for $7000.00. The defect of the 1.5 motor is common and Ford refuses to acknowledge it. Luckily when it happens to me I was not on the freeway or I would have been stranded. Currently there is a court case against Ford because others had safety issues as a result. The case is Miller vs Ford case# 2:20CV01796DADCKD. I feel Ford need to take responsibility for this unsafe 1.5 motor that is defective

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. Additionally, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that due to the failure, the vehicle was almost rear-ended. The vehicle was taken to Jiffy Lube and the spark plugs were replaced; however, the contact was informed that the failure was not resolved. The vehicle was taken to an independent mechanic. The contact was informed that even with the failure codes retrieved, the cause of the failure could not be determined. The failure codes were P0012 and P04BD. The contact was informed that the engine needed to be taken apart to determine what caused the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,891.

The engine fault service soon message came on so we took it to Griffifth Ford in San Marcos, Texas where they diagnosed the problem and said it was cooler intrusion in to cylinder #2..they said it needs a new longblock. Car has 100384 miles and we had the same issue back in August of 2020 where Ford replaced the motor at 20k miles. Ford wouldn't help this time and said I have to pay around $10k to fix it.