2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the check engine warning light illuminated, and the contact became aware of white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion inside cylinder #4. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline to file a complaint. The contact related the failure to Technical Service Bulletin: 19-2172 (Coolant In Cylinders, White Exhaust Smoke); however, the VIN was not included in the recall. The failure mileage was 49,547.

I purchased this car used at a local non-Ford dealership. The car had 50,000 miles on it when purchased. At 51,400 miles, a loud clicking sound could be heard coming from the engine. I took the car to the Ford dealership and they told me the engine needed to be replaced due to a finding lots of small pieces of metal in the oil filter and in other areas after removing the timing chain cover and doing an inspection. They determined I was 1 month out of warranty and stated the new engine would cost $14,000. "Big" Ford, after several months of back and forth, agreed to pay for 50% of the cost. Ford told me that if the engine were to completely "seize" it could have resulted in a major accident on the road. AFTER having the new engine installed, at 54,000 miles there was a burning smell entering the cabin through the vents. I took the vehicle back to the Ford dealership and they told me the valve cover gasket was leaking and needed to be replaced. They said it would not be part of the original warranty of the new engine and I needed to pay $1000 for the repair. After strongly pushing back and calling several other dealerships, the local dealer agreed to do the repair under warranty. I have zero faith in Ford due to this experience.

Powertrain failure for 2019 Ford Escape. Car was not accelerating correctly in main highway traffic. The car was diagnosed by Holman Ford in Sicklerville, NJ. Torque converter clutch broke down and transferred the metallic material into the transmission causing damage leading to failure. No warning signs/messages/ or symptoms. This has been confirmed to be a re-occurring issue for Ford Escape owners.

My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.

We were told that there was a recall on the coolant system and contacted the Ford Dealership and was told that the recall had expired back in 2022. I purchased the vehicle in 2023. A week ago the engine light came on and we took the vehicle to Auto Zone for a code check and was told that the coolant system was faulty. We had the vehicle towed to the Ford Dealership in Crestview Fl and they have told us that the motor is blown due to a issue with the coolant system.

I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle independently started reversing. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 117,000.