2019 Ford Escape

Vehicle purchased from dealer with concealed total loss history and federal/state odometer fraud. Official state title records show the odometer froze at 73,539 miles between Tennessee title issued March 2025 and Ohio title issued January 2026. Live OBD-II scanner diagnostics confirm true vehicle mileage exceeds over 86,278 miles. Vehicle was in a severe crash (December 2024) resulting in a Junk/Salvage total loss declaration at auction, later fraudulently rebranded and re-titled as Rebuilt without mandatory consumer disclosure. Vehicle has undisclosed structural and mechanical damage presenting serious safety risks.

The backup camera in my vehicle has failed repeatedly since I first purchased my vehicle in February 2020. I have had 2 very near miss car accidents because the backup camera went blank while driving and following directions. The backup camera also retains the backup image on the camera after shifting gears from reverse to drive. This defect has been well documented with Murphy Ford dealership in Chester, PA where I purchased the vehicle and also Chapman Ford dealership where I have had the vehicle serviced multiple times. Both dealerships told me the problem was a software problem that was not covered under warranty and the fix was over $600. One of the times I went to Murphy Ford, they said they could not replicate the problem, so the time I was almost in an accident, I took the vehicle directly to their dealership when the screen was blank and had pictures taken and insisted the service mechanic witnessed the blank screen. Again, they refused to fix the problem, stating it was not covered. There is now an active recall for Ford Escape vehicles for 2020 and newer vehicles for the same exact problems. I called Ford Customer Care and they refused to fix my vehicle or include 2019 vehicles in the recall. Their only suggestions was for me to retain any receipts for having the repair completed in case Ford issued a recall at a later date for 2019 models, then I could be reimbursed. I simply do not have the money to have this fixed at this time, as my husband is out of work and on disability and he has very high medical expenses.

Dash board has been flashing images and turning black and white like something is malfunctioning the automatic stop start has been inconsistently working I have issues with the lights getting dimmer while I’m driving at night and sometimes I have to manually hold the brights forward for the lights to work there seems to be something distracting me in the control paneling of the vehicle making me nervous and tired sometimes distracting my eyes.

1. The sensor on the backup camera doesn't often detect someone behind the vehicle. This has occured for the last couple of years. 2. The hatch has also started to short out, popping open when the car is off, refusing to unlock etc. I heard my hatch make the latch sound and then got down the road a bit and it was open about a foot. I could have hurt someone. I can't get into my trunk about 50%og the time now. I have to do a series of locking and unlocking before I press the hatch button. I'm concerned it's not truly latching and then unlatching when I turn off my vehicle. There is the potential that items could fall out of the back causing injury to others. It is very concerning and I know this has been reported in other models of the Ford Escape. I've been dealing with this for about a month now. It should be covered by a recall.

I initially replaced the entire Y coolant hose to the coolant system. Six months later I had to replace a secondary coolant hose separate from the initial one. Initially, it cost me about $600 and then $300 for the second incident. Now March 22 I have to replace a coolant bypass valve because it has been failing and my car is overheating again. The HVAC system is not working properly and the car is overheating.