2019 Ford Escape

The engine continually misfires, forcing me to continually get it fixed. Now, with only 68,000 miles I have to replace the head gasket ($4000), which my mechanic states is an extremely common problem with this make, model, and year. I also continually get notices to my Ford app about “fault detected—service engine soon” (for the misfire) and “a power train or AWD fault has been detected”.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and then accelerated. The contact stated that the engine was hesitating and chugging to maintain power. The vehicle was taken to the dealer, who diagnosed that the torque converter had failed and needed to be replaced. The vehicle had not been repaired due to parts being on backorder. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2019 Ford Escape. The contact stated that while his girlfriend was driving 55 MPH, the vehicle began to hesitate and shudder, prompting her to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter and transmission. The contact was informed that the torque converter and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 65,000.

The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The check engine warning light was illuminated, and the contact received a power train malfunction notification through the Mobile App. The vehicle was able to restart but failed to respond while depressing the accelerator pedal. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was difficult to start but was started after several attempts. The vehicle was taken to Loganville Ford (3460 US-78, Loganville, GA 30052); where it was diagnosed and determined that the cam seals, the crankshaft sensor and harness, and the timing components needed to be replaced. The vehicle was not repaired. The contact stated that the engine was previously replaced in 2021, and the fuel pump was replaced in 2023 due to the stalling failure. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,117.

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was turned off and parked, the vehicle started rolling across the parking lot. There were no warning lights illuminated. The contact stated that several employees in the parking lot noticed the vehicle rolling away and were able to enter the vehicle and stopped the vehicle. The vehicle was taken to the local dealer, who confirmed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Transmission failed. Since the transmission failed, I was stuck at an intersection and could not move forward for several moments. The transmission was inspected and repaired by Aamco transmission services. There were no warnings. The car had been driven only 38,633 miles. Ford will not reimburse for the repairs, but is aware the repairs were completed.

I am reporting a serious transmission failure in my 2019 Ford Escape SEL with only 86,000 miles. The vehicle began exhibiting signs of transmission malfunction, including whining noises and delayed acceleration. Upon inspection, the mechanic found metal shavings in the transmission fluid and reported that the front pump had completely failed. This issue aligns with the widespread problems detailed in the [XXX] et al. v. Ford Motor Company class action lawsuit concerning premature transmission failures in Ford vehicles. The estimated cost to repair my vehicle is nearly $8,700, which is unreasonable for a vehicle with such relatively low mileage. I am concerned about the safety implications of this failure, especially if the vehicle had lost power while driving. I believe this issue is part of a broader, known defect and should be investigated further. I have documentation to support my case and am happy to provide repair estimates or service records upon request. I reside in Virginia and would like this complaint to be recorded as part of your investigation into transmission-related issues on 2019 Ford Escapes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)