2019 Ford Escape

The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled, and an abnormal sound was coming from the vehicle. No warning light was illuminated. The vehicle was able to restart; however, the failure persisted. The contact stated that the vehicle failed to accelerate and unexpectedly lunged forward while shifting gears. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.

My first incident with my 2019 Ford Escape happened when I had my [XXX] in the vehicle with me at a stop sign In November of 2024. As I proceeded to enter the intersection, the vehicle would not accelerate. I was able to reverse enough to get out of the intersection, but was still on the roadway, which is a safety hazard. While I waited for help, I was having to direct traffic around my vehicle, another safety hazard. The vehicle would not drive at all. The milage at the time of failure was approx. 112,000 miles. I was later informed the vehicle's transmission needed to be replaced and that they had found metal shavings in the transmission fluid. The Ford dealership stated my vehicle was financed used and there was no warranty on it. The dealership also informed me there was no recalls on my vehicle. I spent approx. $4,600 to have this repaired by a local mechanic shop. Now, a year later, I had pulled over to let a funeral procession pass and once I began to accelerate, my vehicle began to stall. I was able to drive it to a gas station that was nearby where I was unable to drive it any further. My 3 children were in the vehicle with me. I took it to the same mechanic shop that had initially repaired it to inquire about a warranty on the transmission. I was informed the warranty was through a third party and they would not fix it, claiming I had gone 500 miles past what warranty covered ( 1 year or 12,000 miles). They diagnosed it and confirmed the transmission had to be replaced. I have been told it would cost me approximately $3,500 (plus labor) to repair again with another year/12,000 mile warranty. I took the Escape to the Ford dealership to have them diagnose it and was informed the the transmission needed to be replaced, and they would do it for $8,500. I have read about plenty of 2019 Ford Escape Recalls on the transmission and this is definitely a safety issue. I'm over being stranded on the roadway with my kids... thankfully I wasn't on the interstate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

Car operated fine until it suddenly started running rough, then lost power/accelleration while driving down a busy state highway. Ford Dealership found what the service manager called "catastropic engine failure, caused by coolant instrusion." He showed us the whole process of coolant corruption of our Ford Escape's engine -- and the engineering flaw that caused the intrusion. Service manager explained that our 2019 Ford Escape model was "the Problem Child of Ford Motor Company." The loss put our daughter, alone, stranded on the side of a 55 mph 2-lane highway in a car with only 57,000 miles. It put other highway drivers at risk as well. We had no warning that something was wrong with the car. The check engine light came on AT the time of the incident. That is, when the car started feeling rough and wouldn't accellerate, the check engine light came on Car and mechanics who repaired it are all available upon request. Also please see attached repair invoice from Richardson Ford.

Took my 2019 Ford Escape in for oil change and tune up. Couple days after tune up check engine light came on (cylinder 3 misfire) and vehicle overheated. Got vehicle back to local repair shop and discovered coolant intrusion in cylinder 3. Overheating of engine left me stranded in traffic, as there was no shoulder, only a guard rail on side of the road. Could have easily been rear ended. Luckily about to minutes later, the police arrived behind me and waited with lights on until tow truck arrived. Engine code P0303. Ford has issued a TSB (22-2322), so they are aware of the problems with the 1.5L EcoBoost engine. My Escapehas all the symptoms listed on the TSB and build date is within the manufacture dates shown on the TSB

The vehicle all of a sudden started saying there was a misfire on cylinder 1. So the ca was taken in for a tune up. Coil packs and spark plugs were changed. The vehicle was then losing coolant with no sign of a coolant leak externally. The coolant began leaking into the engine through a weakened gasket caused by the misfire. That should not of happened. The car had been marked as having various repairs prior to purchase at ford dealerships on such parts.