2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated while driving from a complete stop at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer several times, and the dealer replaced the transmission and the turbo; however, the failure persisted. The vehicle was taken to Advance Auto, where it was diagnosed with camshaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2019 Ford Escape. The contact stated while driving 75 MPH with cruise control activated, the engine started to overheat. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed with head gasket failure. The vehicle was then towed to the dealer, where it was diagnosed that the head gasket had failed, causing the engine to fail. The dealer determined that the short block needed to be replaced with an improved part. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided due to the mileage. The failure mileage was approximately 111,000.

The contact owns a 2019 Ford Escape. The contact stated that after starting the vehicle, the vehicle lost automotive power and almost shut off. The failure had occurred on several occasions. The contact stated that later while driving approximately 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 107,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine, causing the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 114,000.

The contact owns a 2019 Ford Escape. The stated that upon starting the vehicle, the vehicle made an abnormally loud sound. The contact stated that the failure had increased significantly. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that there was a misfire in cylinder #2. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine was making an abnormally loud knocking sound due to coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was notified of the failure. The failure mileage was approximately 126,000.

The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758.

The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked, the vehicle intermittently shuddered and stalled, and the vehicle failed to return to normal operation. The contact waited several minutes for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started overheating with the high engine temperature warning light illuminated. The contact pulled over to the side of the road and added coolant to the coolant reservoir and waited for the engine to cool down. The vehicle was restarted, and the contact inspected the vehicle and became aware that the coolant reservoir level was low and added coolant. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the message "Hot" was displayed. The contact stated that the failure had been recurring intermittently. The contact stated that upon inspecting the vehicle, there was sufficient coolant in the coolant reservoir and the engine was not overheating. The contact stated that while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine base had failed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 30 MPH, the temperature gauge moved to Hot, and the message "Engine Overheating, Pull Over Safely" was displayed. The check engine warning light illuminated. The contact stated that upon pulling to the side of the road and parking the vehicle, the temperature decreased completely. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into an unknown cylinder had caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 53,000.