2019 Ford Escape

AT 7000 MILES THE CAR STARTED MISSFIRENING AND WOULDN'T RUN THE DEALER SAID IT WAS A SPARK PLUG NOW WE ARE AT 29000 MILES LESS THEN A YEAR LATER AND IT'S MISSFIRENING AGAIN THIS TIME IT HAPPENED WHILE ENTERING A BUSY STREET AND ALMOST CAUSED US TO GET REAR-ENDED DUE TO THE CAR NOT ACCELERATING AS EXPECTED. ALSO THE PASS FRONT SEAT BELT DOES NOT KEEP PROPER TENSION IF YOU LEAN FORWARD THEM SIT BACK THE SEAT BELT WILL HAVE SLACK IN IT UNTIL YOU MESS WITH IT TO GET IT TO GO BACK IN.

STARTING APPROXIMATELY OF APRIL OF THIS YEAR, NOTICED THAT THE CAR WAS SURGING AND "MISSING" ON START. THOUGHT IT MAY HAVE BEEN A SPARK PLUG OR SUCH GOING BAD AND IT WASN'T HAPPENING WITH EVERY START. THEN MIDDLE OF MAY, IT WAS DAILY ON EVERY START AND WAS SURGING HARDER AND SPUTTERING. THE TACHOMETER WOULD EVEN RISE AND FALL IN QUICK SUCCESSION. ON MAY 20TH, THE ENGINE LIGHT CAME ON AND TOOK IT TO MY DEALERSHIP. BEFORE EVEN LOOKING AT MY VEHICLE, AFTER DESCRIBING TO THEM WHAT WAS HAPPENING, THEY ALREADY KNEW WHAT WAS WRONG AND WHAT THE REMEDY WOULD BE. THEY STILL PUT MY CAR ON THE COMPUTER AND LOOKED IT OVER, BUT CAME OUT WITH THE CONCLUSION THAT THE ENGINE WOULD NEED REBUILT. FAST FORWARD 2 MONTHS LATER, FINALLY GOT ALL THE PARTS IN TO REBUILD THE ENGINE, HOWEVER MY DEALERSHIP IS SMALL AND DO NOT HAVE A LOANER VEHICLE FOR ME AT THIS TIME. I AM UNDERSTANDING OF THAT. BUT THE CAR IS NOW DOING THIS ON EVERY START REGARDLESS IF I JUST STOPPED AT THE POST OFFICE FOR 5 MINUTES. THIS MORNING, IT SPUTTERED HARD AND THEN SHUT OFF FOR THE FIRST TIME. IT IS ALSO AFFECTING HOW IT SHIFTS FROM P TO D AND CAN TELL A DIFFERENCE WHEN TAKING OFF FROM A STOP. CALLED FORD TO SEE IF THEY ACKNOWLEDGED THIS ISSUE, THEY KEPT CIRCLING BACK TO THE DEALERSHIP AND THE IMPENDING REPAIR. I FINALLY STATED THAT I JUST WANTED TO KNOW IF FORD WAS ACKNOWLEDGING THIS ISSUE AND WAS REFERRED TO A REGIONAL CUSTOMER SERVICE MANAGER NAMED JESSICA. SHE CALLS AND WAS LESS THAN FRIENDLY AND KEPT THROWING THE WORD "RECALL" AROUND, BUT THERE IS NO ACTIVE RECALL. SHE KEPT SAYING THAT MY VEHICLE WAS GETTING REPAIRED FOR A RECALL, AND I TOLD HER NO, IT IS GETTING REPAIRED BECAUSE I REPORTED ISSUES WITH MY VEHICLE. I'M OVER IT. I DO NOT FEEL SAFE IN MY VEHICLE AND HAVE READ OTHER COMPLAINTS THAT OTHERS HAVE HAD TO HAVE MULTIPLE REBUILDS OF THEIR ENGINE AND THE PROBLEM NEVER SOLVED.

DRIVING ON THE HIGHWAY, ALL OF A SUDDEN WARNING COMES ON STATING, "CAR IS OVERHEATING STOP ENGINE NOW." CAR STARTED TO SHAKE AND STEERING WHEEL STARTED TO SHAKE. PULLED TO THE SIDE OF THE HIGHWAY. CHECK ENGINE LIGHT IS RED. POLICE OFFICER PULLED ASIDE TO ASSIST. OPENS HOOD OF THE CAR. OFFICER VISIBLY SEES COOLANT IS BELOW THE MINIMUM LINE. THE OFFICER GOES TO HIS CAR TO RETRIEVE COOLANT. WHEN THE OFFICER UNSCREWED THE COVER OF THE COOLANT FLUID HOLDER, THE FLUID RAISED BY ITSELF TO MAXIMUM LINE. OFFICER DID NOT ADD MORE COOLANT. STARTED THE CAR AND ENGINE LIGHT GOES FROM RED TO YELLOW. I WAS ABLE TO COAST THE CAR HOME BUT VERY SLOWLY. *TR

MY 2019 FORD ESCAPE HAS LESS THAN 20,000 MILES AND IS ALREADY HAVING COOLANT LEAK ISSUES INTO THE ENGINE. CYLINDER 3 ISSUE AND THE DEALERSHIP IS TELLING ME THAT THE ENGINE WILL LIKELY NEED TO BE REPLACED. AS I READ MORE ABOUT THIS I AM SEEING THOUSANDS OF VEHICLES AFFECTED, BACK ORDER ON ENGINES, AND A LIKELY LONG WAIT PERIOD FOR THIS TO BE RESOLVED. AFTER SPEND ALMOST $30,000 ON MY VEHICLE THIS IS ABSOLUTELY UNACCEPTABLE BUSINESS PRACTICE! I AM ALSO READING THAT A LAW FIRM IN TENNESSEE IS COLLECTING CLIENTS FOR A LAWSUIT. *TR

DRIVING 70+MPH ON FREEWAY AND THE ACC WENT OUT WITH AN ALERT. CONTINUED DRIVING AND THE LANEKEEP ASSIST HAD AN ERROR AND CEASED WORKING, FOLLOWED BY AN ERROR FOR COLLISION AVOIDANCE. SHORTLY AFTER THE SPEEDOMETER AND ODOMETER WENT TO 0 AND SEVERAL OTHER ERRORS FOR ABS, ESC, AND OTHERS WENT OFF. THIS FELT LIKE THE SCENE FROM APOLLO 13 WHERE EVERYTHING WAS GOING WRONG AT ONCE. I NOTICED THE POWER STEERING WAS NOT WORKING AND IT WAS MUCH MORE DIFFICULT TO TURN THE WHEEL AS I PULLED INTO THE FORD DEALER. THERE WAS STEAM/SMOKE COMING FROM MY FRONT GRILL.

TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY SURGED FORWARD TO THE RIGHT AND CRASHED INTO A UTILITY POLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FRIENDLY FORD (2800 N. TELEGRAPH RD, MONROE MI.) THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ALSO, WHILE DRIVING AT VARIOUS SPEEDS AN ABNORMAL NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE NOISE WAS MOST NOTICEABLE WHILE DRIVING DOWN AN INCLINE. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THIS ISSUE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500. *JS

SINCE BUYING MY ESCAPE BRAND NEW WITH 1 MILE ON IT, IT HAS BEEN PLAGUED WITH ISSUES, ENGINE SHUTS OFF WHILE DRIVING CAN BE GOING 30 MPH OR 70 MPH, WHILE DRIVING ON THE INTERSTATE AT 70 BAD SMELL FROM CATALYTIC CONVERTER SEEPS IN THROUGH VENTS. PASSENGER SIDE TIRE WALL BLEW WHILE TURNING OUT OF A PARKING LOT. LICENSE PLATE LIGHT OUT AND UNABLE TO REMOVE TO CHANGE. DEALERSHIP HAS HAD CAR SEVERAL TIMES CLAIMING NOTHING IS WRONG WITH IT. RADIO KEEPS SAYING "UPDATE" DEALERSHIP CLAIMS IT'S MY PHONE (MY PHONE HAS NO UPDATES DUE) BRAKES MAKE TERRIBLE NOISE WHEN REVERSE BREAKING. A LITTLE OVER 11,000 MILES AND TRANSMISSION KEEPS SLIPPING BUT DEALERSHIP CLAIMS NOTHING IS WRONG, ALSO CAR DOES NOT WANT TO START HALF THE TIME. USB FOR PHONE CORD IN FRONT DOES NOT WANT TO STAY CONNECTED, AND BACK PORT FOR CAR CHARGER OVERHEATED AND CAUSED MY DAUGHTER BURNS ON HER HAND. MY DAUGHTER WAS DRIVING IT AND IT STRANDED HER ON SIDE OF ROAD AND WOULDN'T START, HAD TO SHUT OFF ,TAKE OUT KEY AND LET SIT TO RESTART BUT DEALERSHIP CLAIMS NOTHING IS WRONG. OVERALL THE DISAPPOINTMENT WITH THE 2019 ESCAPE IS HIGH. SOMETHING NEEDS TO BE DONE FURTHER TO INVESTIGATE THESE CLAIMS OF ENGINE SHUTTING OFF AND OTHER ISSUES.

PURCHASED VEHICLE APRIL 2019. ALMOST IMMEDIATELY HEARD COOLANT GURGLING SOUND COMING FROM ENGINE WHEN ENGINE AUTO TURNED OFF AT STOP LIGHT. I WAS TOLD THAT THIS SOUND WAS NORMAL. JANUARY RECEIVED NOTICE FROM FORD THAT MY VEHICLE NEED PCM REPROGRAMMING. DAY AFTER REPROGRAMMING I BEGAN TO RECEIVE CHECK ENGINE WARNINGS. SOON AFTER THE HEATER WOULD NOT WORK WHEN CAR WAS NOT IN GEAR. TOOK VEHICLE TO DEALER AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED DUE TO COOLANT LEAK IN TO VALVES. DEALER ALSO MENTIONED THAT I HAD LOST ALMOST ALL OF MY COOLANT. NOTE: I NEVER RECEIVED ANY WARNING MESSAGES ABOUT LOW COOLANT LEVEL. I HAVE SINCE DISCOVERED THAT THERE ARE THOUSANDS OF THESE ENGINES THAT HAVE HAD TO BE REPLACED DUE TO THIS ISSUE.

WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!