2019 Ford Escape

Last year my vehicle has a recall for the Ecoboost. Ford in Boonville, IN. replaced engine. I am again having a foggy windshield, sweet smell, dizziness, and I can taste the coolant. I sent email to Ford motor company but haven't received a response yet. I left a message for the service department at dealership as well. I'm waiting for someone to get back to me. It's my understanding that if the same problem returns or is related to the recall it will have to be fixed.

The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the contact heard a rumbling sound coming from the engine, causing the vehicle to shake abnormally. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic and was diagnosed with engine failure, and that the cam shaft was damaged. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

The engine on my 2019 Ford Escape failed due to coolant intrusion — the same issue previously addressed by Ford recall #19S22. The recall repair was completed by a certified Ford dealership in 2022. Within days of making the final payment on the vehicle, the engine failed completely and became inoperable. It had to be towed to a Ford dealership for inspection. Before the failure, the same symptom I experienced prior to the original recall occurred again: white smoke coming from the exhaust, indicating coolant was leaking into the engine. There were no warning lights or dashboard messages. When my car did not turn on, I thought it was possibly the battery so I bought a new one and changed it. When that did not work I went ahead and had it towed to get a full diagnostic. The diagnosing Ford dealership confirmed the engine suffered catastrophic failure due to coolant intrusion — the exact defect previously addressed under the recall. Ford acknowledged the diagnosis but declined to fully cover the cost of repair, stating the recall work was “out of warranty.” They initially offered $3,976.18, and when I didn’t accept, this was increased to $5,301.58 — still leaving me with nearly $8,000 in out-of-pocket costs before tax for a full engine replacement. The affected component (engine) was inspected and confirmed by the Ford dealership and is still available for inspection. This failure occurred in the first week of April, and I have been without a working vehicle since. The recurrence of this issue — even after the recall repair was completed — raises serious concerns about long-term safety, durability, and accountability associated with this vehicle.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally, and there was white smoke coming from the exhaust pipes. In addition, the contact became aware of an abnormal coolant consumption. The check engine warning light was occasionally illuminated. The vehicle was taken to a local dealer, where it was diagnosed with OP code: 62. The contact was informed that the short block needed to be replaced. The local dealer informed the contact that the failure was related to TSB: 19-2208; however, the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 117,645.

Coolant is leaking into #4 cylinder causing misfire. This will lead to a blown engine. It is a known issue with Ford but there isn’t a recall as of today. TSB 22-2229 has been released. I spent a lot of money with the plan this car would be safe and reliable for 10+ yrs and well over 100k miles. I am afraid to drive it but have no choice as I work to support my three children and myself. I have owned five Ford vehicles in 40 yrs and have felt loyal to the co. The co needs to be loyal to its customers and fix the issue in my Escape and all others that this disaster is effecting. Thank you. Feel free to contact me.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle jerked, and white smoke was coming from the exhaust. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact's husband inspected the vehicle and determined that the coolant level was low, and the coolant reservoir was refilled. The contact stated that the coolant reservoir needed to be refilled constantly; however, there were no visible coolant leaks. The vehicle was taken to another independent mechanic and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,500.

The contact owns a 2019 Ford Escape. The contact stated that while attempting to accelerate at various speeds, the vehicle shuddered and jolted independently while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined the converter assembly, pump assembly, and a screen assembly needed to be replaced. The vehicle was previously repaired at the same local dealer for converter assembly, pump assembly, and a screen assembly; however, approximately 30,000 miles later the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.