2018 Ford Escape

My check engine light came on and I brought my 2018 Ford Escape to a mechanic. I then learned that coolant was leaking into the engine and causing the spark plugs to misfire. Ford had a bulletin on this issue but refused to perform any repairs on it (they recommended a full engine replacement). I contacted both Ford's customer service line and spoke to the service department at the dealership. Both said they could do nothing to help. I researched this issue and discovered that it is common in this make and model. I do not wish to pay the $10,000 it would cost to replace the engine on my own. I fear that this vehicle may overheat and fail for me on the highway with the loss of engine coolant or the misfire of the spark plugs.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and a burning odor was detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the water pump and timing belt; however, the failure recurred. The vehicle was then taken to the dealer, where the spark plugs were replaced, but the failure persisted, and the vehicle hesitated to restart. The vehicle was towed to the dealer, where it was diagnosed that the failure was related to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The contact was referred to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that the VIN was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle exceeded the mileage limitations. The failure mileage was approximately 110,000.

This was a company leased vehicle that I bought in 2023. It was never in an accident, and I had it in for the regular maintenance every 7,000 miles as directed by my company. Car crossed over to 100,000 miles and started making a loud rattling noise near the engine. Took it to a local Goodyear who believed it was a cracked or damaged Flywheel. They have dealt with several problems with this make and model for the flywheel issue. They suggested I bring it to the dealer and have the dealer diagnose. Dealer confirmed the flywheel was cracked. During this time, I was able to confirm a November 2022 recall was conducted for the same year for the Ford Edge and again for the Ford Fusion and MKZ models, for the flywheel issue. Customer Satisfaction Program number 22N12. I believe the Ford Escape Flywheel issue should be connected to this recall.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was experiencing hard shifts and the transmission was slipping. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to the transmission. The vehicle was taken to an unknown dealer, but the failure could not be duplicated. The vehicle was taken to another dealer, where it was diagnosed that an unknown transmission part had failed, but the vehicle was not repaired. The vehicle was taken to a transmission specialist, where the transmission fluid was flushed, and the failure ceased. The contact stated that the check engine warning light later illuminated. The vehicle was taken back to the transmission specialist, where it was diagnosed, and the contact was informed that the transmission fluid was abnormally dark. The transmission specialist replaced the valve control assembly, the solenoid valve blocks, the clutch drum 3-4-5. Additionally, the transmission fluid was flushed, and the transmission was reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer for repairs to reimbursed. The failure mileage was approximately 75,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the vehicle stalled. The vehicle failed to restart and was towed to the dealer, where the radiator was repaired. The contact stated while driving 35-40 MPH, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was unknown.

The flex plate cracked in four places. I have images showing the cracks on the flex plate. The problem was confirmed by an independent service center. There were no warning lamps or messages, only a percussive tapping sound caused by the cracked flex plate. This issue could cause loss of control of the vehicle leading to an accident.

Vehicle made rattling noise that was evaluated as a heat shield 2 months ago . Vehicle began acting sluggish on acceleration finally refusing to travel over 15mph then stopping completely on road. Vehicle then rolled backward when in a forward gear ( automatic transmission) Transmission has been evaluated as " blown" $4,430.00 for rebuilt transmission from Ford Motor Company ----------------------------------------------------------------------------------------------------------------------------------------- NOTE : Lebanon Ford in Lebanon NH has disconnected our ability to service our vehicles at their facility. Leaving a [XXX] young lady to deal with this on the side of the road ---------------------------------------------------------------------------------------------------------------------------------------- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

The contact owns a 2018 Ford Escape. The contact stated that the vehicle had experienced rough idling, with white smoke coming from the exhaust. The check engine warning light remained illuminated while driving. The vehicle was examined by the local mechanic who determined there was coolant inside the cylinder #3, which caused severe engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and the local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.