2018 Ford Escape

My 2018 Ford Escape with only about 70000 miles needs a complete engine replacement. The reason is there a crack in the cylinder which is leaking coolant into the engine. Because of that I need my entire engine replaced at a cost of $6,800.00. This car has been very well maintained. I have always followed the vehicle maintenance recommendations.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine temperature gauge became extremely elevated. The check engine and high engine temperature warning lights were illuminated. The contact was able to pull the vehicle to the side of the road. The vehicle was towed to a local dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Coolant leaking into engine. Not dead yet but not drivable since it will cause more damage to the engine. Luckily caught it before engine went out on the highway, overheating occurred, or fire occurred. This was confirmed by a dealership after they did an engine diagnostic, although a month ago when I brought it in for an oil change they noticed my coolant was low and said they would look into it, they didn’t. Only the ford dealership mechanics have inspected this as of yesterday. An engine warning light came on the day I took it in (yesterday). - was told by my dealership that entire engine needs to be replaced.

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated and was flashing. The vehicle was taken to an independent mechanic, who scanned the vehicle and informed the contact that coolant was leaking and intruding into the engine and cylinder #3. The vehicle had misfired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no Warranty coverage on the vehicle. The failure mileage was approximately 45,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to b replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.

While driving the vehicle a light indicating overheating came on. I slowly and safely made it home and parked the vehicle outside as I was scared it could catch on fire. I contacted a local repair shop, who stated to have it towed to them. The owner of the shop indicated there is coolant leaking/intruding into the cylinder. He stated this is a known issue with Ford's with this particular engine. He stated it is not safe to drive. I contacted two Ford dealerships who stated this is a known issue but there is no coverage to repair it. I contacted Ford Customer Care who advised the customer satisfaction program, 21N12, for this mechanical issue expired in November 2022 which is prior to when I purchased the car. I have been advised by Ford to take it to a Ford dealership for a diagnostic check. I informed them the vehicle is not safe to drive and would need to be towed. I requested they at minimum cover the diagnostic evaluation at the dealership to which they responded the dealers are independently operated and they can't waive it. Ford customer care stated once evaluated at a dealer they would then escalate the issue to a level 2 care executive department and requested I keep all receipts for potential reimbursement. The vehicle is available for NHTSA to inspect.

I have kept this vehicle always serviced and took care of it . One day I was starting the car in the morning , the car was shaking when starting, I drove it was ok , I did have little bit of shaking in Idle . the next day, car also started to shake , after driving it for 3 minutes a check engine light came . I called Pepboys where they did recommended the replacement of the Spark plugs and the coils, after doing all job at pep-boys, next day , same shaking problem and same check engine light it was a misfire in Cylinder 3 then it show multiple Cylinder code, get it back to pep boys. They checked their job and did a leaking test for cylinder which showed a 18-20% leak , then they told me they car has issues in the Gaskets or the Pistons , and you should take it to the dealer, I called the Davidson Ford in Clay, they did test the car and said there is nothing wrong with it , Even the tech drove for 30 Miles. they cleared the Engine light and gave me the car. the second day , car started shaking again when start and the check engine light start Flashing and then the sign Engine Needs Maintenance now appeared I turned it off , towed it back to the dealer . Where they did further diagnostic and found out that there's a coolant intrusion in the Cylinders and the car needs a new engine !! car has 93K ish miles on it ... never ever had an issue with it ....

Manufacturing design defect in Ford 2.0L Ford Escape. Number 4 cylinder misfire (P0304) and coolant intrusion into cylinder 4. Common pproblem but Ford has not issued a recall as of 06/01/2024. Conyacted Ford customer relations but no succes. Demanding I pay for the engine replacement. Why - since it is a known defect by Ford? 1.5L ening , same problem and Ford issued recall notice for that engine is same model Escape.