2017 Ford Escape

While driving on the highway, car started to shutter and sputter. Engine light came on, then started flashing putting the car into limp mode and I was almost rear ended by a tractor trailer. I took the car to my local mechanic and he said cylinder 3 misfire. He went to check the plug and coil, coil good but he could not get the plug out. I then called ford and they said they would not let me talk to a mechanic or service technician. I called another place, then another. Finally one person told me that there has been issues with coolant leaking into cylinders causing people to have to replace engines and it is a known issue yet ford does not seem to care. This is the last Ford I ever buy, they have known issues that could cause you to be hurt while driving and they don't stand by their products.

Engine intrusion. Crack in block is allowing coolant to leak into the engine and am now being told a complete engine repair is needed. Even though it's a known issue with Technical Service Bulletin 22-2229 they are saying we need to pay the whole thing and is not covered under any recall issue and only has 70,000 miles on it.

The contact owns a 2017 Ford Escape. The contact stated that while driving 25-30 MPH uphill to the residence, the vehicle shuddered violently and went into LIMP Mode. The contact was able to drive to the residence. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired under the Powertrain Warranty. The contact stated that the failure had recurred while driving, causing the contact to drive through a red traffic light to pull over safely into a nearby parking lot. The vehicle was towed to [XXX] Ford [XXX] ); where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The contact was informed that the repair would be performed at his expense. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 29,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The check engine light came on and is still on at this time. I was told that there is coolant in the cylinders of the engine. I was informed that the engine has to be replaced. I purchased the SUV a year ago with 60,000 miles on it and I have added another 1,000 miles. So far I have been lucky in the fact the vehicle is still running. it has been about a week now since the light came on and 3 days since I was given the information. From my research this problem is known to Ford Motor Company and has been for some time. I am aware that there is Technical Service Bulletin #22-2229. I know there is a class action suite dealing with this matter. There is also a Lemon Car suite on going. My next step will be to contact a local dealership to see if we can come to a resolution in this matter.

My engine is done from coolant infusion in cylinder 2. It is available for inspection upon request. Because of this known issue my engine could have stopped at anytime allowing for endless ways my family and I could have been killed. I found out about this issue when I took my car into Kerry Ford for a simple oil change and mentioned that my car had just started shaking upon starting it and until I drive for a bit. I’ve now had the engine inspected by the dealership and someone from my extended warranty. The check engine light came on after the car started shaking and my only warning was that I knew the car was shaking.

My Ford Escape 2017 at 77,000 was diagnosed with coolant intrusion, causing catastrophic damage to the engine & requiring a total engine rebuild. This is a known issue identified by Ford in CSP 21N12 by Ford and TB 22-2134, but Ford has refused to subsidize any repairs because the car warranty is over 7 years old (it is currently an 8.5 year-old car). This issue can cause overheating, engine failure, and fires & has been known by Ford since at least June 2022, but they failed to notify me via mail or otherwise & have refused all requests to grant an extension or partial coverage for the necessary engine repairs.

The contact owns a 2017 Ford Escape. The contact stated that while driving 50 MPH, the vehicle intermittently sputtered. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 144,000.

I have taken my car to 4 different service technicians/mechanics and I have been told that there was nothing wrong with my car only for the issue to increasingly get worse. Two of the mechanics, including the Ford dealership, charged me diagnostic fees of $120 and $175. They both confirmed that the transmission was the cause of the issue. The torque converter was established as the primary cause of concern and issue. My car only has 59,959 miles on it, the transmission should not be going out. I have looked at reviews for my vehicle online and many others have experienced similar issues with the torque converter breaking down almost immediately at 40-90,000 miles. I think that because of this unacceptable occurrence, there should be recalls on these vehicles.