2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the message “Pull Over Safely” was displayed. The vehicle was towed to the dealer to be diagnosed. The contact was notified of coolant intrusion into the engine and that the cylinder block needed to be replaced. The vehicle was being repaired. The contact was informed that there was an unknown recall for the failure however, the recall had expired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 54,400.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact was able to restart the vehicle; however, the vehicle hesitated and started to shake. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant had leaked into the cylinder block, and the engine needed to be replaced. The vehicle was taken to the dealer however, a diagnostic test was not performed. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the Extended Warranty program had expired. The failure mileage was approximately 105,000.

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the vehicle began shaking abnormally. On another occasion, while driving at approximately 40 MPH, the vehicle began shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 105,000.

I’m submitting this on behalf of my daughter before someone gets hurt or killed. My daughter purchased a ford escape in 2018. Over years the driver rear door has gotten impossible to open. You have to pull so hard that sometimes the door is rip from your hand and snaps shut. Other times you can pull so hard that it rips the door panel off. So, she stop using that door. She then had a child and decided to put the car seat on the rear passenger side due to the door. Now that I know about her problem and she’s expecting a second child. Well, do I need to say more. She will need to use both side for car seats. If theres an accident and they can’t get the babies out, god forbid. The car hasn’t been in an accident and has been cared for properly with all maintenance done as scheduled. Please help. The dates and such don’t apply and there’s no N/A available. Since I’ve learned of her issue I’ve researched and saw there were recalls on door hinges but not for her year. Any help would be great.

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the gear shifter was firm causing the vehicle to become inoperable. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed with transmission failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 113,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leaking into the engine cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 61,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds, coolant was leaking into the engine cylinder. The vehicle was sputtering. The vehicle overheated and failed to restart. The "Engine Fault - Service Soon" message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 103,381. The VIN was not available.