Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1510–25K
17625–50K
30450–75K
25375–100K
237100–150K
34150K+
1,155 reports with mileage · 1,522 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 1,564 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 507 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 390 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
39 crash reports15 fire reports38 injury reports
What owners actually said
2,677 reports
77,000 miles · Apr 20, 2026
Engine And Engine Cooling
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was losing coolant, and the coolant pipes were replaced; however, the failure persisted. The vehicle was inspected, and the contact was informed that coolant was leaking into the engine cylinders. Due to the failure, the contact was informed that the engine…
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The contact owns a 2017 Ford Escape. The contact stated that the vehicle was losing coolant, and the coolant pipes were replaced; however, the failure persisted. The vehicle was inspected, and the contact was informed that coolant was leaking into the engine cylinders. Due to the failure, the contact was informed that the engine needed to repaired or replaced. The dealer was notified of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
NHTSA ODI #11732552
Mileage unknown · Apr 20, 2026
Engine
coolant intrusion
NHTSA ODI #11732551
Mileage unknown · Apr 20, 2026
Electrical System
Low beam headlight bulbs fail consistently every 90-120 days. I've replaced them approximately 20 times in 9 years. This is a common failure across this vehicle line, as noted in many online forums. This is a safety hazard.
NHTSA ODI #11732317
Mileage unknown · Apr 19, 2026
EngineUnknown Or Other
Engine fault light came on took to mechanic nothing popped up on the codes. Then check engine light came on took to another mechanic it showed it was misfiring along with other codes. Then check engine light went away. Then moved car out of driveway and engine overheating light came on.
NHTSA ODI #11732279
Mileage unknown · Apr 18, 2026
Engine
coolant intrusion
NHTSA ODI #11732078
Mileage unknown · Apr 18, 2026
Engine
We received notification about the PCM needing reprogrammed and we had that done in 2020 at 41K miles. In Oct 2025 we had the water pump and timing belt changed at 106,236 miles then 5 months later it started shaking and the check engine light came on. The light had never come on before this. It has 109,630 miles. I put a scann…
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We received notification about the PCM needing reprogrammed and we had that done in 2020 at 41K miles. In Oct 2025 we had the water pump and timing belt changed at 106,236 miles then 5 months later it started shaking and the check engine light came on. The light had never come on before this. It has 109,630 miles. I put a scanner on it and it showed P0302 misfire so I replaced the plug and coil in the #2 cylinder and no change. I had already replaced all spark plugs around July/August in 2025. We had it towed to a local mechanic shop and they did a compression check and said the #2 cylinder had 15% left and that the mechanics didnt see any evidence of a coolant intrusion and we needed a new engine.
NHTSA ODI #11732037
87,000 miles · Apr 17, 2026
Engine And Engine Cooling
The contact owns a 2017 Ford Escape. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with coolant intrusion in two cylinders and determined that the engine long block needed to be replaced. The vehicle was not…
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The contact owns a 2017 Ford Escape. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with coolant intrusion in two cylinders and determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.
NHTSA ODI #11731932
Mileage unknown · Apr 17, 2026
Engine
Coolant intrusion in the engine. Causes failure if engine and oil leak on engine. Had it diagnosed with a mechanic.
NHTSA ODI #11731860
Mileage unknown · Apr 16, 2026
Engine
Mechanic looked at vehicle couldn’t find a coolant leak from anywhere, could be a cracked head.
NHTSA ODI #11731688
Mileage unknown · Apr 16, 2026
Engine
1. The failed component is the engine. The dealer confirmed that coolant intrusion caused internal engine damage and that the engine requires full replacement. This is especially serious because Customer Satisfaction Program 19B37 had already been performed on the vehicle and was supposed to correct this exact coolant intrusion …
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1. The failed component is the engine. The dealer confirmed that coolant intrusion caused internal engine damage and that the engine requires full replacement. This is especially serious because Customer Satisfaction Program 19B37 had already been performed on the vehicle and was supposed to correct this exact coolant intrusion issue. The dealer even acknowledged that this repair should have prevented the failure, yet the same problem still occurred less than 30,000 miles later. The vehicle has low mileage, has been properly maintained, and should be available for inspection upon request, depending on whether the dealer or repair facility retains the parts. 2. This created a major safety risk. My teenager was driving the vehicle when the engine died, which put them in immediate danger. A sudden engine failure can cause loss of power, rough running, misfiring, or stalling in traffic, at intersections, or at highway speeds, leaving the driver unable to accelerate or move out of the way of other vehicles. This was not just an inconvenience; it created a very serious risk of a crash and potential injury to my child, passengers, and others on the road. 3. Yes. The problem was confirmed by the dealership service department. They diagnosed the failure as the 19B37 coolant intrusion issue and stated that the engine needs to be replaced. They also acknowledged that the prior CSP repair should have fixed this problem. 4. The vehicle has been inspected by the dealership/service center. Ford has also been contacted regarding the issue. To my knowledge, it has not been inspected by police or insurance representatives. 5. Yes. Before the failure, there were symptoms consistent with coolant intrusion, including coolant loss and engine performance problems such as rough running or misfiring. Warning lights and engine-related symptoms appeared before the complete failure and worsened over time until the dealer confirmed internal engine damage. The vehicle had low mileage, all ma
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Additional source detail variants (2)
Electrical System:software
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Visibility:power Window Devices And Controls
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗