2017 Ford Escape

The engine cooling system and engine block failed due to coolant intrusion into the engine cylinders. This is a known issue in certain 2017 Ford Escape vehicles with the 1.5L or 2.0L EcoBoost engine. The vehicle experienced a loss of power and an engine malfunction while my daughter was driving it, which created a dangerous driving situation for her. The issue has been diagnosed by a mechanic. Prior to the failure, there were symptoms including the check engine light on, the car overheating, and the car running rough.

The contact owns a 2017 Ford Escape. The contact stated that while driving 50-60 MPH and depressing the accelerator pedal, the vehicle hesitated and jerked. There was no warning light illuminated. The contact pulled over to the side of the road. The vehicle was towed to the dealer, where it was determined that the failure was related to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall because the VIN was not included. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired and was towed to the residence. The failure mileage was unknown.

April 2025 our Ford Escape, a 2017 model, had an issue with the car overheating, we brought to a dealer and the diagnosis was coolant leaking into the cylinders of the engine . Repair costs range $8-10,000.00 , new engine $11,000 plus. Through research on chat rooms we have discovered that this is a known issue with Ford's design, several consumer complaints and open class action lawsuit exists. Our dealer offered no assistance financially, we were told auto is out of warranty and no restitution is available to us. We've taken excellent care for this car and are seniors on fixed income. Like many other consumers facing the same engine issues, we are left with no choice but to absorb costs to repair the auto. Any trade in or resale value is diminished. Thank you for accepting our submission on this critical consumer issue. We are the original owners of this vehicle. Ford is showing no customer loyalty and, no concern for consumer safety as this "coolant intrusion" issue can cause the car to fail, shut down or catch fire.

I had noticed the "sluggish" during my travels either to/from work, I had thought that it may be local gasoline. After fueling once again, my car started with an emblem on the dash, which I later looked up in the book provided and it stated that I needed to have the "coolant" looked at, I believe it was a engine emblem.?. My last oil change was October 2025. I stopped 03/10/26 by AutoZone to see if they could do a diagnostic. Which stated several options that could be evaluated. The AutoZone information suggested: spark plugs, coil packs and two other options that it might be. Then the next signal my car gave me was during driving from my evening job on 04/02/26, which was so quick I did not get to see it, however, the alarms were loud enough that I was scared. I pulled over for safety d/t the "emblem that I remember seeing said something about "Fire and Safety". I allowed about 20 minutes to pass and nothing had taking place, so I call to husband re: the warning lights. **Wrench Sign: with the signage of Engine Fault Service Now. I was traveling to work after the car sat in my garage over the weekend. The alarms started going off and suddenly I was without control over the vehicle, the car stopped and there was no power.

My low beam headlights for the past year burn out every 4 to 6 weeks. In the past 3 months, they began to burn out every 2 to 3 weeks. Recently I went to have my headlight changed once again and they told me that the headlight assembly kits were actually burnt/melted and would need replaced on both sides. The cost of those was quoted to be over $2000 each. I was also told that certain Ford Escapes had a previous recall for this very problem but I cannot locate that recall for my vehicle. Could you please help me in this matter? I truly cannot offered to pay to have that repaired and I don't feel that this is an issue that is from routine use. If it was just a burnt out light I would understand and take care of it myself. The mechanic feels that I should reach out and see what Ford can do. Thank you so much.

I started having trouble with my car idleing hard and driving jerky. Around November of 2025, I took it to the local Ford dealership and they couldn’t find anything wrong with it. The check engine light was on at this point So I took it to an independent local shop. They looked at it and saw that the valve in cylinder one was broken and not firing. At this point I took it back to Ford along with pictures of the busted valve. I went back to Ford because I have a lifetime power train warranty they are my authorized repair shop. So with the pictures of the busted valve they filled a claim. The warranty people said that if the head gasket was the only thing messed up they would cover the repairs. If the block was warped they would not cover anything because Ford knows about the problem and there is a Technical Service Bulletin TSB 22-2229 about the problem. I just want to know what to do. How do I proceed ?