2016 Ford Escape

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A CLUNKING SOUND COMING FROM THE VEHICLE WHILE DRIVING. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN LEFT, THE VEHICLE DRIFTED RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT TOOK THE VEHICLE TO THE TOM MASANO FORD LINCOLN LOCATED AT (1600 LANCASTER AVE, READING PA 19607) WHO CONFIRMED THE OIL LEAK AND THAT THE RIGHT REAR SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

WHILE DRIVING, WITHOUT ANY WARNINGS....NO ENGINE LIGHTS, THE VEHICLE JERKED THEN WHEN TRYING TO ACCELERATE IT WOULDN'T MOVE, ONLY ENGINE WOULD REV UP. VEHICLE STALLED ONE TIME AND AFTER STARTING BACK UP IT WAS ABLE TO ACCELERATE BUT NO MORE THAN 20-40MPH. HAD TO KEEP PULLING OVER AND RESTARTING TO GET VEHICLE TO KEEP MOVING TO GET TO A SAFE PLACE. WARNING MESSAGE FINALLY CAME UP TO SERVICE TRANSMISSION NOW. HAD NO PREVIOUS TRANSMISSION ISSUES OR MESSAGES. THIS ALL HAPPENED DURING RUSH HOUR TRAFFIC ON THE HIGHWAY.

MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.

CAR STARTED NORMALLY WHEN LEAVING THE HOME WITH AUTOSTARTER. DROVE TO A GAS STATION, PARKED, WENT INSIDE, CAME BACK OUT AND THE CAR PROMPTED WITH A "POWER STEERING ASSIST FAULT" ERROR. ATTEMPTED TO DRIVE, NO POWER STEERING. TURNED OFF CAR, RESTARTED AND ISSUE REMAINED. UPON GETTING THE CAR TO A MECHANIC, REPORTED FULL POWER STEERING FAILURE REQUIRING FULL REPLACEMENT OF POWER STEERING RACK AND PIN.

WHILE DRIVING ON I-95 IN MARYLAND ON 1/29/20 WHEN I HEARD AN EXPLOSION AND REALIZED MY SUNROOF HAD EITHER EXPLODED OR IMPLODED. AS I DROVE I COULD HEAR THE GLASS SLIDING ON THE HEADLINER WHICH FORTUNATELY WAS CLOSED. I WAS ABLE TO DRIVE TO WHERE I WAS STAYING AS I WAS WORKING OUT OF STATE (I LIVE IN WELLINGTON, FL) , COVERED MY CAR ROOF WITH A TARP AND THEN TOOK IT IN FOR REPAIRS. THE DAY IT HAPPENED THE WEATHER WAS SUNNY, NOT VERY HOT AND THERE WERE NO OBJECTS THAT HIT THE ROOF OF MY CAR.

TL* THE CONTACT OWNED A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE VEHICLE HYDROPLANED, LEFT THE ROADWAY AND STRUCK SEVERAL TREES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED PATELLA AND BRUISES. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. JACK MADDEN FORD LOCATED AT 825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781)207-9009, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,118.

MY 2016 FORD ESCAPE BROKE DOWN ON THE MORNING OF FRIDAY, JANUARY 24TH. NO WARNING, NO PRIOR ISSUES OCCURRED. IT WAS A COMPLETE SHOCK. THE WARNING LIGHT, 'TRANSMISSION FAULT SERVICE NOW,' CAME ON ONLY WHEN THE CAR BROKE DOWN. NOT ONLY WAS IT SCARY, BUT IT WAS EXTREMELY DANGEROUS. AS A RESULT, WE HAD TO TOW THE CAR TO THE ANDERSON FORD DEALERSHIP (ANDERSON, SC) WHERE WE PURCHASED THE CAR. UNFORTUNATELY, THE CAR'S WARRANTY HAD JUST EXPIRED. MY CAR HAS 62.5K MILES. THE LOCAL DEALERSHIP WAS OF NO HELP. EVEN CONTACTING THE FORD CORPORATION BROUGHT VERY LITTLE IF ANY RELIEF. THERE'S NO DOUBT IN MY MIND THAT THIS IS A FAULTY PART. I'VE NOT SEEN A RECALL, BUT I HAVE NOTICED MANY SIMILAR ISSUES HAVE BEEN POSTED. PLEASE HELP!