2016 Ford Escape

Coming home from a 300 mile trip vehicle would not go into the highest gear (6th) on the highway. Next day, while coming into driveway the wheels locked up. The vehicle would not go into gear. Engine would spin but like it was in neutral. Called tow truck and the vehicle had to be dragged onto the tow truck with front wheels locked. Dealership informed me that I needed new transmission. $6000 repair. Also the engine light was on and the dealer told me it was a was a turbo wastegate solenoid not related to the transmission.

The contact owns a 2016 Ford Escape. The contact stated while the vehicle was in park, the vehicle suddenly started rolling backwards rolled into a ditch. The vehicle was towed out the ditch. There were no injuries sustained. The contact researched online and became aware of NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 75,000.

The contact owned a 2016 Ford Escape. The contact stated that when the vehicle was in the park position on top of a hill and after they returned approximately a short time later they returned finding the vehicle rolled down the hill and crashed into a tree. The vehicle was towed and deemed totaled. A police report was not filed. There were no injuries. The dealer was not informed. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2016 Ford Escape. The contact stated upon retrieving the vehicle from the dealer after a taillight replacement, the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was diagnosed that the turbo had failed and needed to be replaced. The vehicle was then taken to an independent mechanic who provided the same diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 102,000.

The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.

The contact owns a 2016 Ford Escape. The contact stated while at a traffic light, the steering wheel locked inadvertently. The warning message "Steering Wheel Default" was displayed. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact was able to continue driving; however, the failure reoccurred after restarting the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 108,000.

We bought a 2016 Ford Escape on 25 June 2021, from Phil Long Ford in Motor City, Colorado Springs, CO. for approx. $21,000. Mileage was 62,783k. In Aug and Sept 2021, we brought the car back to Phil Long and told them there was a transmission issue that intermittently occurred on highway speeds. When passing there was an extremely rough shift that felt like a car ran into the back of us. This created a safety issue when driving. Phil Long reluctantly test drove the car and said they couldn’t do anything as they didn’t experience the extremely rough shift. This rough shift continued to happen about once every couple of weeks. We brought the car to Transmission Clinic in CO Springs and they confirmed that we needed a new transmission. On 02 June 2022, we paid $4,992 and got the transmission replaced. Transmission Clinic stated they are seeing many issues with Ford transmissions on Ford cars with low mileage. I contend that Phil Long Ford knew this info and should have been willing to help us in Aug/ Sept 2021. I am requesting that Phil Long Ford reimburse us in full or part for the cost of this recent transmission replacement. I believe Ford Motor Company should issue a recall for these poor transmissions.

FORD 04/29/22: Brought my 2016 Ford Escape Titanium to dealership in Bremerton, WA when engine light was on and engine began shuddering on a cold start. Mechanic found P034 for a #4 engine miss. Removed #4 plug & found some buildup on coil boot. Replaced plugs &#4 coil boot. Installed SP550 spark plug, CB5Z 124402 A boot, ignition wire prot, replaced spark plugs and 2 worn coil boots. Completed fuel induction service & installed 201 fuel injection cleaner. Total: $1,097.31 05/13/22: Return to dealership to report engine light on again & intermittent shudder on cold start. Mechanic found P304 present. Passed relative compression test. After cold starting vehicle for a few days, mechanic verified reported concern. Pressure tested cooling system, removed #4 spark plug. Using bore scope, found coolant seeping into cylinder. Recommended engine replacement due to coolant intrusion into cylinder. Dealership submitting to Ford for good will. Awaiting response. Mileage: 51,158 Service manager informed me my car was “safe to drive”