2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, the vehicle was consuming excessive amounts of coolant. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinders #3 and #4, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine misfired and the check engine warning light illuminated. The vehicle was taken to another dealer where it was diagnosed with coolant intrusion into cylinder #1, and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been persistent for a year. In addition, the contact stated that the vehicle was taken to the previous dealer several times due to the failure; however, the failure could not be duplicated. The contact stated that the check engine warning light illuminated intermittently. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 80,000.

The following all occurred in just the past year. The following is a report from this May 2024: Performed Cooling System Pressure Test, Discovered Coolant to Be Leaking From Behind Engine Next to Firewall, Continued Diagnosis and Performed Physical Inspection Removing Wiper Cowl to Get a Better View of Behind the Engine, Once Wiper Cowl Was Removed Discovered Rear Heater Hose to Be Leaking Coolant Causing Customers Concern. Recommend Replace Heater Hose and Perform Cooling System Service During the Courtesy Inspection Aaron Noted: ***Coolant Fluid Very Low Due to Coolant Leak, Recommend Perform Cooling System Service with Hose Replacement ***Vehicle is Equipped With Timing Belt, Check Customers Records For Previous Replacement - The inital issues was the purge valve stuck open, which lead to a misfire code, so they mechanic had a replacement of purge valve chassy and replace spark plugs. - 2 weeks following this event, we were told the engine would need to be replaced due to an internal coolant leakage that resulted from a broken gasket. The vehicle does not even have 200,000 miles.

The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 148,000.

The car has less than 100,000 miles and has been diagnosed with coolant intrusion into the engine. This is a known issue and Ford has not recalled this particular model for the same issue it has done recalls for. It is discussed in TSB 19-2208. The only known repair according to Ford is to replace the engine which is unacceptable for a car of this age and mileage. We have brought it in to check on the engine light and have been replacing coolant and have just found that the issue is that the engine has to be replaced according to a service station and Ford dealership. There are numerous social media accounts and class action suits filed for this very issue, and even Ford said that there "could" be a recall but so far there is not.