2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

The engine light came on so we took it to a mechanic. The diagnostic said "coolant leaking in cylander 1". We were told the engine was allowing coolant to leak into it (because of a design flaw known to Ford) and the only option was to completly replace it. That engine is no longer being manufactured and Ford won't help me in any way. My car has less than 70,000 miles on it and is undriveable. Total engine failure due to head gasket leak.

The contact called on behalf of her father who owns a 2016 Ford Escape. The contact stated that upon her father starting the vehicle, the transmission failed to shift into drive, with the “Service Vehicle Soon” warning light illuminated. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

While driving my vehicle my vehicle would suddenly stall while in motion. This stalling happens while driving and has stalled in the middle of intersections causing passing vehicles to slam there breaks to avoid hitting me. In addition my vehicle has stalled and almost causing rear end collisions. There would be no warning signs or no lamps that turn on when it first stalls. After the initial stalling of the vehicle it would rough idle, tug and continue to stall. Until I get to a destination. A check engine lamp may turn on once in awhile but not always. If the mechanic shop is closed and I try to take my car the next day the lamp would be off and it would not stall anymore until I use it further. I have taken my car to a Napa when the engine lamp turned on and pulled a code for fuel pump. Although when I get it to my mechanic the light has turned off and they cant get a code from it. This has been happening for approximately a year now. It also seems to happen when fuel gets to quarter tank or less. This happens multiple times approximately 1-2 times everyb2 weeks.

When I put the car in reverse the back up camera glitches. It freezes, flips upside down, turns black, sometimes all of those things. The beeping sound does not warn when objects are near when this is happening. It happens about 95% of the time. The camera is only functional about 5% of the time. Due to this issue I have been in several near accidents

Ford has a huge recall of Escapes due to back-up cameras malfunctioning. My 2016 has been working and not working intermittently for some time now. I would like the 2016 Escapes to be included in the recall as well, but I believe they have only included those going back to 2020. A generic diagnostic machine has picked up the issue repeatedly. I will be having a Ford diagnostic service appointment this Friday for a different issue. The dashboard has begun to intermittently read "temporarily disabled" and "4-wheel drive" at which time the car acts like it is not in the right gear. The Ford Dealership has stated that they will also look at the back-up camera. Thank you.

Rear view Camera not displaying when put in reverse frequently or camera displaying but goes blank in the middle of backing up. This has been occurring for at least 3-4 months. It is very frightening as it takes my mind a second or two to comprehend the rearview camera has gone blank in the middle of backin up. The camera does not always have a problem but is too frequent. I have been I’ll so have not driven too much last 2 months but I am better now. Please add my vehicle to the Rearview recall.

The contact owns a 2016 Ford Escape. The contact stated that while his wife was driving 25 MPH, she noticed white smoke coming from the exhaust. The driver pulled over into a gas station and called her husband to inform him of the failure and drove the vehicle to the dealer. The vehicle was taken a dealer and was inspected, and the technician became aware of a leak; however, the technician was unable to determine the location of the leak. The vehicle was then taken to another dealer where it was diagnosed with coolant leaking into cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact related the failure to Technical Service Bulletin: 22-2229 (Eco boost 2.0L Engine Failures); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure and opened a case. The failure mileage was 132,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera image was upside down and the image was flickering. There were no warning lights illuminated or messages displayed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25161000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and informed the contact that the VIN was not included. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 75,000.