2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument panel indicated that the engine was overheating. While driving at 35 MPH, the temperature gauge indicated that the engine was overheating. The contact pulled over to the side of the road, where the vehicle experienced complete engine failure. The vehicle was towed to a certified mechanic, who diagnosed the vehicle and determined that coolant was leaking into the engine because of a fault in the engine block. The engine needed to be replaced. The mechanic informed the contact that it was a known failure with the vehicle and referred the contact to the dealer for assistance. The vehicle was not repaired. The engine block failure was related to NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included. The manufacturer was informed through an online complaint of the failure; however, the contact was not able to speak with a representative. The failure mileage was approximately 110,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back over prevention camera screen illuminated at start-up, but failed to display the image of the rear of the vehicle as needed. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 119,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's ability to safely drive the vehicle. No warning lights were illuminated, or messages of failure displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.

Description of Incident: While operating the vehicle, the Check Engine Light (CEL) illuminated. I took the vehicle to an authorized dealership, where a diagnostic scan revealed fault code P0247. The dealership confirmed that the wastegate solenoid has failed. Safety Risk: The failure of the wastegate solenoid prevents the Engine Control Unit (ECU) from properly managing turbocharger boost levels. This results in "limp mode" or a significant reduction in acceleration and engine performance. Furthermore, improper boost regulation poses a long-term risk of catastrophic engine damage, which could lead to a stall or fire while the vehicle is in motion. Additional Information: DTC Code: P0247 (Turbocharger Wastegate Solenoid B) Symptoms: Check Engine Light, diminished throttle response. Repair Status: Confirmed by dealership diagnostic and completed.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera displayed an upside-down image. The vehicle was taken to an independent mechanic, where the contact was provided an estimate for the repair. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was initially blurry and then became inverted while in reverse(R). The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,200.

Recall issue: The vehicle failed and became disabled due to the shift cable bushing while in a parking lot on private property, with driver in the vehicle. The gear would not shift or go into park and continued to roll forward until either I hit the curb or applied the brake. Ford will not pay for the tow or diagnostic fee to have the problem diagnosed at another body shop (before I knew of the recall) Ford will not replace shift cable, only install protective cap. Recall issue: rearview camera displays distorted images, and does not always show rear view when backing up. It shows blank sometimes, and forward when reversing. Visibility unclear when backing. Ford will not replace as they say they do not have the parts to replace. This leaves the vehicle at high risk for safety issues.