Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
860–25K
7325–50K
13350–75K
14275–100K
141100–150K
37150K+
612 reports with mileage · 503 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 320 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Back Over Prevention. Review the 206 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 199 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
36 crash reports10 fire reports16 injury reports
What owners actually said
1,115 reports
82,228 miles · May 4, 2026
Back Over Prevention
The contact owns a 2016 FORD Escape. The contact stated while operating the vehicle he stated that the rearview camera is completely off and will not operate. The contact received notification of NHTSA Campaign Number: (The contact received notification of NHTSA Campaign Number: (example: 20V315000 (BACK OVER PREVENTION) however…
Read full complaint
The contact owns a 2016 FORD Escape. The contact stated while operating the vehicle he stated that the rearview camera is completely off and will not operate. The contact received notification of NHTSA Campaign Number: (The contact received notification of NHTSA Campaign Number: (example: 20V315000 (BACK OVER PREVENTION) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 82,228.
NHTSA ODI #11735506
Mileage unknown · May 1, 2026
EngineFuel/propulsion SystemPower Train
I am the 2nd owner of my 2016 Ford Escape 1.6L ecoboost, my aunt and uncle were the original owners. Between us we have every maintenance record of every on time and professionally performed requirement the Escape has needed and it ran beautifully. Then, in February 2026 the idle started to get a bit rough and I was preparing to…
Read full complaint
I am the 2nd owner of my 2016 Ford Escape 1.6L ecoboost, my aunt and uncle were the original owners. Between us we have every maintenance record of every on time and professionally performed requirement the Escape has needed and it ran beautifully. Then, in February 2026 the idle started to get a bit rough and I was preparing to put in the OEM sparkplugs when 3/28/26 the engine overheated, I was stranded on the side of a 45 mph street waiting for it to cool so I could move to safety. Between that incident and 4/29/26 I went thru 9 gallons of coolant, replaced the sparkplugs, put the front end up and "burp' the system as there was constantly air bubbles being introduced from a source I could not find. I had the hoses and clamps inspected, replaced the coolant reservoir and the reservoir cap, the vehicle started to shutter upon starting even after it was warmed up and every day needed to be burped and topped off before and after driving in town but often had no coolant loss during freeway driving, finally 4/28/26 I noticed smoke from the exhaust when I started the car in the morning and that smoke was accompanied by a foul, burnt, electric smell. While burping the air and topping the coolant that morning, the engine sputtered and died 2 separate times. I decided that it was time for a cooling system diagnostics as I still could still see no evidence of an external leak. The Ford technician recorded this tech story. "The vehicle ran rough and smoked for a couple seconds after starting.the vehicle ran its self test and had p0316, b0303, p1299, and p0217. These dtcs relate to cylinder misfire on startup and cylinder misfire and cylinder 3 and over temp/protection being active. ... I suspected a possible coolant intrusion concern into cylinder 3, performed a pressure test on the cooling system and observed a drop in the pressure. I remove the spark plug and found coolant on the cylinder walls and the top of the piston in cylinder 3." Advise to replace long block assembly.
NHTSA ODI #11735017
Mileage unknown · Apr 28, 2026
Back Over Prevention
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rearview camera went black, worked intermittently, and displayed upside-down images. Additionally, the contact stated that on sev…
Read full complaint
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rearview camera went black, worked intermittently, and displayed upside-down images. Additionally, the contact stated that on several occasions, the camera activated inadvertently while the vehicle was in reverse(R), drive(D), or neutral(N). The vehicle was taken to a dealer, but it was not diagnosed or repaired. The contact was advised that parts were not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ODI #11734345
Mileage unknown · Apr 28, 2026
Unknown Or Other
My backup camera is experiencing the problems in the recall. Ford dealership wants to charge me 200 dollars for diagnostics. I should not have to pay for diagnostics or a new camera since it’s covered under the recall.
NHTSA ODI #11734308
162,858 miles · Apr 28, 2026
Back Over Prevention
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while…
Read full complaint
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a blank image. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The manufacturer was not made aware of the issue. The failure mileage was 162,858.
NHTSA ODI #11734252
100,000 miles · Apr 24, 2026
Back Over Prevention
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly and only intermittently operated. The contact stated that the rearview camera image occasionally appeared while the vehicle…
Read full complaint
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly and only intermittently operated. The contact stated that the rearview camera image occasionally appeared while the vehicle was moving forward. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
NHTSA ODI #11733666
Mileage unknown · Apr 24, 2026
Visibility/wiper
Unknown
NHTSA ODI #11733646
Mileage unknown · Apr 22, 2026
Back Over Prevention
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the message to take the vehicle to the dealer for service was displayed. The vehicle was taken to the dealer; however, the contact was informed that parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independe…
Read full complaint
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the message to take the vehicle to the dealer for service was displayed. The vehicle was taken to the dealer; however, the contact was informed that parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11732991
Mileage unknown · Apr 22, 2026
Back Over Prevention
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable a…
Read full complaint
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera displayed a blank and distorted image. The failure mileage was unavailable.
NHTSA ODI #11732933
96,000 miles · Apr 20, 2026
Back Over Prevention
The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted, and the contact was informed that parts were on backorder. The vehicle …
Read full complaint
The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted, and the contact was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Remedy: Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗