2016 Ford Escape

For about 2 years now my 2016 Escape would periodically show a distorted image in the camera when reversing. It was infrequent and would often correct itself before I was done reversing or if I just stopped and put it into park and then reversed again. I received the recall notification when it came out and have been waiting for the update on when parts are available. For about 5 months now the issue has become more frequent and days ago it has stopped working multiple times, not even giving the display error and keeping the radio screen on and playing music. I just hit 88k miles and take very good care of my car. I haven’t called the dealership because everything I can find when I look says the parts are still not available, even my auto insurance login knows there isn’t a fix. For such an important safety issue this is taking too long for them to do something.

My Ford escape recently has been experiencing what I believe to be a coolant issue. There was a stained spot on the driveway a couple of times in May 2026 and technicians had said my coolant fluid was on the low side so they topped it up while I was getting the car serviced for an oil change. The car was seemingly running fine though until we started the car on 6/4/26 and waiting for the AC to kick in before driving when we realized the air wasn't getting cold after a couple minutes, which was abnormal and something we hadn't experienced before. Shortly after inspecting our AC settings to make sure they were set correctly, the dashboard issued an overheating warning. We immediately turned the car off and let it cool down for a while before turning the ignition on again. After restarting the car and letting it idle in the parking lot, everything appeared to be working as normal again. Luckily we were able to safely drive the car back home and will have to get it looked at. In the mean time, I have read that many 2016 Ford Escape owners have experienced serious coolant intrusion failures, which align with our recent experience, and pose a dangerous driving hazard. We will have to get an inspection to know for sure, but I'm fearful that this is a larger issue among these Ford models and we will both have to rely on our other car until we know if the car is safe to drive or not. The Ford Escape only has a little over 87,000 miles on it currently and a serious coolant issue could require a very expensive engine repair and be a large financial burden to justify and comprise the value of our vehicle. The high number of reports and complaints of so many others experiencing similar mechanical failures is very concerning and I believe my car is in the early stages of showing the same problem. A widespread issue like this should have a recall issued or compensation returned to vehicle owners for repair costs and damages associated with any manufacturing faults of Ford.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention). The contact stated that the rearview camera was inoperable approximately 90% of the time, reducing the driver's ability to safely reverse. No warning light was illuminated. The local dealer was contacted to schedule the recall repair appointment; however, the dealer advised the contact that the parts were only available for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse (R), the rearview camera displayed a blank image with the message "Camera Not Available", requiring the contact to continuously push a button for the rearview image to be displayed as intended. The contact stated that the vehicle could not be traded-in due to the recall. The contact received a recall notification letter for NHTSA Campaign Number: 25V695000 (Back Over Prevention). The dealer was contacted and informed the contact that the remedy was currently available only for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed that a second notification would be sent once the parts became available. The failure mileage was approximately 63,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank image. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 125,000.

The contact owns a 2016 Ford Escape. The contact stated that while stopped at a traffic light and depressing the accelerator pedal, there was a clanging sound coming from the front of the vehicle. The vehicle then started to work as intended before coming to a complete stop at the second traffic light. The contact stated that once the traffic light turned green, the accelerator pedal was depressed and the vehicle rolled backwards. The contact was informed by her husband to shift the gear shifter into park(P). The husband jumped into the driver’s seat and shifted the gear shifter to low and driven to a safe place and stopped the vehicle. The contact stated that while the vehicle was stopped, the vehicle was turned off for thirty minutes then restarted and operated as intended. The transmission shifter failure warning light was illuminated while her husband was driving. A dealer was contacted. The vehicle was towed to a dealer where it diagnosed and determined that the transmission needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 99,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall in which the rear backup camera had failed to operate while driving in reverse. The failure mileage was 28,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall. Also, while operating the vehicle the steering wheel had experience severe jerking making the vehicle difficult to steer and control. The cause of the failures were not yet determined. The failure mileage was 150,000.