2016 Ford Escape

This car is an accident waiting to happen. 1st car kept on shuddering or pulling while driving over 40 miles per hour. Took it to Ray Price Ford in Stroudsburg PA 4 times they couldn’t diagnose or replicate what I was talking about. I had to pull over a few times because I thought a cable popped or I hit something. Took it back the 5th time 6/2020 92,000 miles just out of warranty they finally diagnosed it with a bad transmission. $6,000. I fought with them and was able to get them to split the cost because they weren’t able to diagnose it when it was under warranty. I thought I was past the nightmare called Ford Escape. However around 5/2024, 115,00 miles my daughter was driving the car on the highway. Cruising at 60mph, when she had to press the gas pedal to speed up to get to her exit. The car lost power, she floored it and it wouldn’t move. She pulled over and called us. She said the check engine light came on and the car had no pickup when she stepped on the gas pedal .I told her to drive it home with the hazards on. We took it to Ray Price and they said the turbocharger was on the way out and cleared the code. I called Ford customer service to complain again about the piece of garbage that they sold us and their answer was if the car is over 7 years old and 100,000 miles they can’t help. I think that’s total [XXX]!!! I have never had a car that the transmission went before 100,000 miles. Ford customer Service is a joke. There was just a huge recall on their F-150’s for transmission problems. They are making dangerous vehicles and they need to fix them. It’s not fair that you buy a vehicle for $30,000 or more and then you have to replace the transmission and turbocharger just over 100,000 miles. These vehicles should be recalled and fixed once and for all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving home going about 40 mph my Ford Escape lost acceleration and then completely shut off IN THE MIDDLE OF THE ROAD! I was able to "limp" it to the side of the street where it would not start at all. I then placed it in reverse (as I was on a hill) to roll it backwards into a neighborhood to get it out of the way of on coming traffic. It was 10 PM at night! I waited for a few minutes and was able to get it to start but not change gears. I was able to get it to my neighborhood with hazards on going barely 10mph. It literally rolled into my driveway where it has been since (November 2023).

I was driving home in 2016 Ford Escape and I noticed the RPM's getting higher and higher, but car's speed was actually declining. All maintenance work has been done at Maxwell d in Austin TX. Never had any problems with the transmission and no warning lights, nothing. Until this day....Transmission fault, Service Soon. I was close to being home, so somehow I made it. Be then, everybody wanted know what was going on so did i. I called the dealership, talked to Andrew and made arrangements for car to be towed to Ford on Tuesday, October 3rd. They finally looked at it the car on Monday the 9th....new transmission and labor, almost $8,000. I can not afford that. Having it towed to another repair shop. Getting an estimate from second shop. Why is this not a recall. It should be. Call me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)