2016 Ford Escape

I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.

The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.

The contact owns a 2016 Ford Escape. The contact stated while at a traffic light, the steering wheel locked inadvertently. The warning message "Steering Wheel Default" was displayed. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact was able to continue driving; however, the failure reoccurred after restarting the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 108,000.

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the power steering failed which made the vehicle harder to steer. The contact stated that the power steering warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V284000 (Steering). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 50,096.

MY WIFE WAS RETURNING FROM THE STORE WHEN THE STEERING GOT STIFF. AS IF THE POWER-ASSISTED STEERING HAD FAILED. SHE MANAGED TO GET IT HOME SINCE SHE WAS ON OUR ROAD AND ONLY HAD TO TURN INTO OUR DRIVEWAY. I TOOK IT OUT AND THE STEERING WAS OK FOR ABOUT A MILE. THEN IT DID THE SAME FOR ME. FORD HAS HAD THIS ISSUE WITH SEVERAL OF THEIR VEHICLES FOR SOME TIME NOW. MANY HAVE BEEN RECALLED AND THIS ONE SHOULD BE. I HAVE READ MANY COMPLAINTS AND REVIEWS ABOUT THIS ISSUE. I BELIEVE THIS IS A SERIOUS ISSUE. IF THE STEERING FAILS AT AN INOPPORTUNE TIME PEOPLE COULD BE KILLED.

WENT TO LEAVE MY HOUSE FOR WORK AND STARTED MY ESCAPE AND HAD NO STEERING. THE STEERING WHEEL WAS FROZEN STUCK. I HAVE NEVER HAD THIS PROBLEM AS I BOUGHT THE CAR BRAND NEW. HAD IT TOWED TO A MECHANIC AND WAS TOLD THERE ARE TONS OF COMPLAINTS ABOUT FROZEN STEERING WHEELS IN THE ESCAPES AND THERE IS NO FIX FOR THE PROBLEM. ONLY THING I CAN DO IS START THE CAR AND LET IT WARM UP FOR AN HOUR, OR UNTIL THE STEERING BOX GETS TO 42 DEGREES AND THE STEERING WHEEL WILL UNFREEZE. THEN WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL TRIES TO LOCK UP AND NOT TURN. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BEFORE LIVES ARE LOST!!!!!!!!!

THIS VEHICLE HAS AN ELECTRIC POWER STEERING THAT TURNS OFF WHILE DRIVING MAKING IT IMPOSSIBLE TO STEER PROPERLY. TO GET THE STEERING TO WORK AGAIN YOU NEED TO GET TO THE SIDE OF THE HIGHWAY (WHICH IS NOT EASY), MAKE A COMPLETE STOP, TURN THE IGNITION OFF AND THEN BACK ON TO GET THE STEERING TO WORK SAFELY AGAIN. THIS HAS HAPPENED OVER 100 TIMES, INCLUDING FIVE TIMES THIS WEEK. IN LOOKING AT FACTORY RECALLS, MANY 1000S OF FORDS, OF MANY YEARS AND MODELS HAVE HAD FACTORY RECALLS FOR THIS SAME ISSUE. BUT, NOT THIS SPECIFIC VIN NUMBER. I NEED TO GET A FACTORY RECALL WHICH INCLUDES THIS VIN NUMBER BEFORE THEIR IS A FATAL ACCIDENT INVOLVING THIS CAR.