2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, there was an abnormal sound coming from the camera. No warning lights were illuminated. The contact stated that on a separate occasion, after the vehicle was purchased, the liftgate failed to function as intended. The liftgate occasionally opened and closed independently. The vehicle was taken to the dealer, but the vehicle was not repaired. The contact stated that on a separate occasion, the message "Transmission Fault - Service Now" was displayed on the instrument panel. The contact had the transmission fluid changed. However, the message was displayed again. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that the message "Transmission Fault" was displayed once. Additionally, the contact stated while driving approximately 60 MPH, the accelerator pedal was depressed, but the vehicle failed to respond as needed and shuddered abnormally. The contact stated that the vehicle decelerated and jerked forward while depressing the accelerator pedal. The contact was able to drive the vehicle to the residence. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the transmission was replaced; however, the vehicle hesitated to shift into gears while driving. The contact stated that prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 22V413000(Power Train), which the contact related to the failure. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Escape. The contact stated that upon refueling the vehicle and resuming driving 55 MPH, the vehicle lost motive power in bumper-to-bumper traffic. The contact was unable to pull over to the side of the road. The contact shifted to neutral(N) and shifted back to drive(D), but the vehicle failed to respond and started rolling backwards on leveled road surface. The contact activated the hazard lights and continuously depressed the brake pedal while steering the vehicle on the busy road. The contact was able to coast to the side of the road. The contact stated that the vehicle made two abnormal loud popping sounds and came to a complete stop. The vehicle was towed to Firestone, where the contact was informed that the failure could be related to the transmission, and that the transmission could not be serviced. The vehicle was then towed to Autohub, where it was diagnosed with transmission failure, and the contact was informed that the transmission needed to be replaced. The auto warranty company was contacted and confirmed that the vehicle was no longer covered. Additionally, the contact stated that the rearview camera image was inverted and distorted while reversing. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 60,000.

The fuel injector and the one of the cylinders has gone bad and has been available for inspection. My safety has been put to rest due to engine overheating. The vehicle has not been inspected by the manufacturer police or any insurance representative. The check engine light did appear on November 1, 2025. The car started overheating on November 4, 2025. According to other owners that I have spoken to, this is a constant problem with this make and model. I believe it is a manufacturer defect since so many other owners are experiencing the same issue.

With no warnings the automatic transmission went into like limp mode. Shifted hard then no acceleration when pressing on gas. Faulty transmission light came on. I bought extended warranty when I purchased this car in 2020 from dealer. The warranty expired in August 2024. The transmission tore up in Oct. 2024. Took it to transmission guy who put it on code reader. 3 codes came up and he said it was bad. I bought the car at 55,000 miles and it tore up at 104,000 miles. Don't know if dealer ever changed fluid before I bought it but they never said anything to me about changing the transmission fluid. Transmission guy told me the filter was internal and couldn't be changed. The dealer said fluid should be changed around 50 to 60,000 miles and I guess they didn't do it. I went to them for 4 years for servicing and they never mentioned it to me. I lost my husband in 2021 so I was uneducated on things of that nature. I feel Ford should have to fix it or compensate for it.

The transmission failed at 88,000 miles with no warning. The transmission started whining, and suddenly started slipping, and ultimately gave out, leaving me stranded on the side of the highway. After contacting a transmission specialist, I was informed this is a common problem with this vehicle, and they had seen multiple of the same model for the same issue, saying it was a manufacturer defect. I had to spend 6,000 dollars to have the transmission rebuilt. The check engine light came on after the transmission had completely failed.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle decelerated and failed to exceed 4 MPH. The contact stated that the vehicle stalled, and eventually the engine seized. No warning lights were illuminated. The contact restarted the vehicle; however, the engine seized again. The vehicle was towed to an independent mechanic, and the failure was linked to a recall that was performed on the vehicle in 2022. The vehicle was towed to the residence. In addition, the vehicle had been parked and inoperable since. The dealer was made aware of the failure. The contact stated that in 2022, a recall notification for the power train was received. The vehicle was taken to the dealer, and the recall repair was performed, but the failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact stated that in 2022, when the initial failure occurred, a case was filed and then closed. The contact was advised to contact the NHTSA Hotline to report the failure. The contact was advised to ask NHTSA about approving the unknown recall to be performed again because of the recurring failure. The failure mileage was approximately 104,362.

We were driving on the expressway in our 2016 Ford Escape in the far left lane (4 lanes) and when my husband pushed on the gas, it revved up. Then it seemed like we started to lose power. A red exclamation point error came up on the dashboard, but I couldn't tell what it said. My husband was somehow able to get us across the highway (in busy traffic) to the right lane, where we wer able to get off the exit and pull into a parking lot. If the car has lost full power on the interstate, there's no telling what would have happened. Our car was towed to the shop and they're saying the transmission needs replacing ($7200). There is a known recall for 2013-2019 Ford Escapes concerning the power train / transmission. Our VIN is not listed, but I find it highly suspect because we had no warning messages or symptoms before hand.