2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the vehicle was jerking while steering the vehicle. The contact stated that the vehicle failed to accelerate as needed. The contact was able to get home safety. The vehicle was towed to the dealer and the transmission was replaced. The manufacturer was contacted and stated that the vehicle was out of warranty and that there was no recall on the transmission. The failure mileage was 114,000.

The contact owns a 2016 Ford Escape. The contact stated that while driving at various speeds, the vehicle experienced jerking and hesitation while accelerating. Additionally, while on an incline, the vehicle would roll backwards. Eventually the vehicle stalled and was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 50,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while at a stop light, the vehicle independently shifted to a higher gear and the vehicle hesitated upon depression of the accelerator pedal. The contact stated that the "transmission fault, repair immediately" warning message appeared on the instrument panel. The contact also stated that the vehicle failed to move while in reverse(R). The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact stated while parking the vehicle, she shifted the gear shifter into drive(D) to move forward however, the vehicle failed to respond as needed and instead rolled backwards. The vehicle was turned off and restarted however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 112,252.

The contact owns a 2016 Ford Escape. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while in a parking lot, the gear shifter failed to shift out of the park(P) with the "Transmission Default, Service Now" message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to his residence. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact stated while driving 55 MPH, the vehicle jerked forward and then quickly decelerated. The contact shifted the vehicle into neutral and was able to pull over. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was contacted and stated that she would receive a call back. The failure mileage was 111,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. Prior to receiving the notification, the contact stated that while driving out of a parking lot, she reversed and parked the vehicle to look for something. The contact opened the driver's side front door to exit the vehicle when the vehicle inadvertently rolled backward and she fell face first onto the ground. The vehicle ran over the contact's knees and crashed into a fence by the wall, then came to a complete stop. The contact chased after the vehicle and parked it in a parking space. The contact received medical attention for a sprained right ankle, a hematoma on the left knee, and tissue damage to both knees. No police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.