2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light and engine overheating warning lights remained illuminated. Upon inspection, it was discovered that the coolant reservoir was empty. The contact stated that coolant was added to the reservoir, but the failure persisted, and the coolant reservoir was constantly low. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under and Extended Warranty for the failure. The failure mileage was 118,000.

The contact owns a 2016 Ford Escape. The contact stated that the vehicle was struggling to start, and there was exhaust fumes coming inside the cabin while starting the vehicle. Additionally, the contact stated that the vehicle would temporarily lose motive power while driving. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking onto the spark plugs, causing the spark plugs to misfire. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.

The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated that occasionally the engine would misfire while starting. The vehicle was taken to an independent mechanic where it was diagnosed that the engine had a warped cylinder head, causing the misfire due to leaking coolant intrusion. The vehicle had not been repaired. The vehicle was towed to the dealer where it was confirmed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,935.

The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal rattling. The rattling was more evident in cold weather conditions. The failure also occurred while the vehicle was idling. The contact stated that while depressing the accelerator pedal, the vehicle made a loud vibrating sound coming from the front end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a coolant leak into cylinders #2 and #3. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.

The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal rattling. The rattling was more evident in cold weather conditions. The failure also occurred while the vehicle was idling. The contact stated that while depressing the accelerator pedal, the vehicle made a loud vibrating sound coming from the front end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a coolant leak into cylinders #2 and #3. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.

The contact owns a 2016 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The warning light was flickering on and off. The vehicle was taken to the local dealer, where it was determined that coolant was leaking into the engine. There was no indication of a fluid leaking on the ground. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 77,000.

Check engine light is on at 63,000 miles. Ford dealer confirmed coolant in cylinder and immanent total engine failure, so vehicle is not safe to drive as it may stop at any time and loss of coolant. Only indication is the check engine light. Dealer quoted repairs for engine, turbo, and cat converter replacement at over $18,000. Research on the internet reveals that this is a common failure. Since the warranty is out of the time and 3k over the covered range they will do absolutely nothing to remedy the issue. The sticker price on the Escape Titanium is over $37,000.

The contact owns a 2016 Ford Escape. The contact stated that while starting the vehicle, the vehicle started and was idling rough, with white smoke coming from the exhaust. The contact stated while driving 65 MPH, the vehicle started to lose motive power. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that coolant had intruded into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure several years ago, and a second engine replacement was needed. The contact researched online and related the failure to the Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 134,000.