2016 Ford Escape

I pulled into a walkway access and a passenger got out and closed the door. I shifted the gear shift to reverse and backed up so I could proceed to my left and shifted the gear shift to Drive but, the vehicle went backward. Sitting there with my foot on the brake I turned the key off. I was unable to put it in Park until pushing it to a better position and removing power to the fuse box rather than searching for the fuse that got it. While in Park the reverse lights were on, so I was not able to start; I had it towed to a mechanic because it was stuck in reverse. The next day I learned the mechanic was unable to get information from the modules and it needed to be transported to the local dealership. I have now missed 2 nights of work and the Dealership estimates the 23rd for completion but is not providing a rental nor loner; so poor manufacturing on good faith purchase is complaint here. Additional info - I did hear clicking on the interstate from forward in the vehicle and a brake light bulb went out between receiving the safety notice and the breakdown. I'm not sure I recall the rear video for backing was on or off. I recall an incident last winter while sliding on ice and a semi was in a slide toward me that with the wheels locked in breaking it died when shifting to reverse; it's safer if it does shift because cars can spin on ice into oncoming traffic and I've kept the oncoming traffic lane free before.

We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.

Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT THE LOCAL DEALER SOUTH BAY FORD LOCATED AT 5100 ROSECRANS AVENUEHAWTHORNE, CA 90250 WHEN THE CENTER CONSOLE PHONE CHARGER SUDDENLY CAUGHT ON FIRE DESTROYING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

STARTING BACK IN THE SUMMER OF 2020 MY CAR WOULD NOT START, LIKE THE BATTERY WAS DEAD. THE CAR WAS PARKED IN MY GARAGE, ALWAYS STATIONARY. I HAD REPLACED THE BATTERY IN JUL OF 2019. I'VE TAKEN IT TO 3 MECHANICS TESTING THE ELECTRICAL SYSTEM AT $300 AND ALSO TESTING THE BATTERY AT THE OTHER MECHANICS. AFTER DOING SOME RESEARCH I FOUND THAT THE FOB TALKS TO THE CAR EVEN WHEN IT'S NOT ON OR WHEN THE FOB IS NOT NEAR THE CAR. A COUPLE MONTHS AGO I PURCHASED A TRICKLE CHARGER WHICH I USED FOR A MONTH OR SO UNTIL I STARTED TO PUT THE FOB IN A FARADAY CAGE TO BLOCK THE SIGNAL FROM THE FOB TO THE CAR. THIS SEEMED TO HELP FOR A WHILE UNTIL LAST WEEK WHEN I COULD NOT START MY CAR. AGAIN, ACTING LIKE THE BATTERY WAS DEAD. I'VE ALSO PURCHASED A JUMP STARTER WHICH WAS WORKING WHEN THE CAR WOULDN'T START. THE PROBLEM HAS GOTTEN WORSE IN THE LAST WEEK AS I'VE HAD TO JUMP IT SEVERAL TIMES. I'M REALLY AT A LOSS AS TO WHAT TO DO NEXT OTHER THAN SELL THE CAR.

WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I

I BOUGHT IT AROUND AUG 1, 2019 WITH ABOUT 30,000 MI. LESS 2 MONTHS AFTER I BOUGHT IT, IT STARTED INTERMITTENTLY GOING TO LIMP MODE, WHERE I CAN'T ACCELERATE PAST ~1500 RPMS. RESTARTING THE CAR USUALLY MAKES IT GO BACK TO NORMAL. THOUGH SOMETIMES I HAVE TO RESTART THE CAR SEVERAL TIMES, WHICH SOMETIMES TRIGGERS THE CHECK ENGINE LIGHT, AND/OR TURN IT OFF AND WAIT A COUPLE MIN TO MAKE IT GO AWAY. IF I RESTART THE CAR, AND IT IMMEDIATELY GOES BACK TO LIMP MODE, I CAN HEAR/SEE THE RPMS GO ABNORMALLY HIGH FOR SEC THEN GO BACK DOWN. WHEN IN LIMP MODE, THE TRACTION CONTROL WARNING LIGHT, AIRBNB WARNING LIGHT, "HILL START ASSIST NOT AVAILABLE" MESSAGE, AND "ENGINE FAULT SERVICE NOW" MESSAGE COME ON. IT USUALLY GOES INTO LIMP MODE AT LOW SPEEDS IN STOP AND GO TRAFFIC WHEN I'M STOPPING AND SOMETIMES WHEN ACCELERATING, ESPECIALLY ON HILLS. THOUGH IT CAME ONCE ON THE INTERSTATE WHEN I WAS JUST SLIGHT BRAKING GOING FROM ~ 70 MPH TO 65 MPH, REQUIRING ME TO DANGEROUSLY PULL OVER ONTO THE SHOULDER OF THE INTERSTATE AT NIGHT. I TOOK IT TO THE TOOTHMAN FORD DEALER IN GRAFTON, WV WHERE I BOUGHT THE CAR, AND THEY THE FOUND CODE P2107 ABOUT THE THROTTLE ACTUATOR. THEY TOLD ME THAT THE THROTTLE BODY NEEDS REPLACED. I HAD THAT DONE 2 TIMES WITH 2 DIFFERENT THROTTLE BODIES BUT THAT DIDN'T FIX IT. I TOOK IT TO ANOTHER FORD DEALER FOR A 2ND OPINION WHILE IT WAS IN LIMP MODE, AND THEY FOUND A CODE ABOUT A PROBLEM WITH THE THROTTLE BODY CIRCUITRY/WIRING, BUT THEY CHECKED ALL THE WIRING AND COULDN'T FIND ANYTHING WRONG. ALSO, ONCE WHEN I DID A COLD START AFTER MY CAR WAS PARKED IN THE RAIN ALL DAY, THE CAR WENT STRAIGHT INTO LIMP MODE AS SOON AS I TURNED IT ON.ALSO, ONE TIME IN LIMP MODE I SMELLED GAS BURNING. I TOOK IT TO AN INDEPENDENT SHOP TO DIAGNOSE THE ODOR AND WAS TOLD THE GAS WASN'T GETTING TO ALL THE CYLINDERS. RESTARTING THE CAR TEMPORARILY MADE THE PROBLEMS GO AWAY THESE TIMES TOO.