2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while reversing the vehicle, the rear-view camera image was upside down or blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 125,000.

The contact owns a 2016 Ford Escape. The contact stated that the back-over prevention camera was blank while reversing. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that the parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera failed to display an image and displayed a black screen. The dealer was contacted, and it was confirmed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 59,127.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was taken to the dealer, where the contact was informed that the recall repair could not be completed because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired until parts became available. The failure mileage was approximately 126,000.

The contact owns a 2016 Ford Escape. The contact stated that the camera screen was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were on back order. The vehicle had not been diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera was inoperable. The vehicle was taken to a dealer, where it was determined that an unknown part needed to be replaced, but the part was u not yet available. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black and blue. The contact stated that on one occasion while in reverse(R), the rear-view camera operated momentarily, but the screen then went black and blue, and the vehicle crashed into another vehicle driving by in the parking lot. The second vehicle sustained damage to the passenger’s side rear bumper. There were no injuries reported. A Police report was filed, but the information was not available. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flashed on and off. The failure was persistent. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact had received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts were unavailable to repair the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.