2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a snowy image. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not available for the recall repair. The contact stated that the unrepaired recall was very dangerous because she was unable to see anything behind the vehicle while reversing. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera image was blank. Additionally, the rearview camera failed to alert the driver when an object or vehicle was nearby. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera became inoperable and crashed into an unknown Pontiac. The bumper was damaged, and there was no insurance coverage. The contact received the recall notification letter for NHTSA Campaign Number 25V695000 (Back Over Prevention) after the crash. A police report was filed. There were no reported injuries, air bag deployment or fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 90,345.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera intermittently displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's ability to see the roadway. The contact was unaware of any warning light was illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 54,000.

The contact owns a 2016 Ford Escape. The contact stated that while shifted in reverse(R), the rearview camera system failure message was displayed on the instrument panel. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and the vehicle was parked. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera failed to display the image behind the vehicle. The failure became more persistent over time and caused additional electrical failures. The contact was unable to connect devices to the vehicle, and the radio failed to operate as needed. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 17,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle vibrated abnormally. The message "Motor Work Required" was displayed on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that three weeks after the vehicle was purchased, the transmission failed to operate as intended. The contact replaced the transmission. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, there was an abnormal sound coming from the camera. No warning lights were illuminated. The contact stated that on a separate occasion, after the vehicle was purchased, the liftgate failed to function as intended. The liftgate occasionally opened and closed independently. The vehicle was taken to the dealer, but the vehicle was not repaired. The contact stated that on a separate occasion, the message "Transmission Fault - Service Now" was displayed on the instrument panel. The contact had the transmission fluid changed. However, the message was displayed again. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.