2016 Ford Escape

TL* THE CONTACT OWNED A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE VEHICLE HYDROPLANED, LEFT THE ROADWAY AND STRUCK SEVERAL TREES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED PATELLA AND BRUISES. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. JACK MADDEN FORD LOCATED AT 825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781)207-9009, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,118.

TL* THE CONTACT OWNED A 2016 FORD ESCAPE. WHILE THE CONTACT WAS AT A CAR WASH, THE ACCELERATOR PEDAL BECAME STUCK. AS A RESULT, THE VEHICLE SUDDENLY ACCELERATED AND WENT AIRBORNE. THE VEHICLE CRASHED HEAD ON INTO SOME BUSHES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE VEHICLE HAD SHOWN SIGNS OF SUDDENLY ACCELERATING PREVIOUSLY WHEN ATTEMPTING TO SPEED UP. THE CONTACT WAS NOT INJURED, BUT WAS CURRENTLY UNDER HER DOCTOR'S CARE AND TAKING SEVERAL PAIN MEDICATIONS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TOTALED AND BOTH FRONT TIRES WERE FLAT. THE VEHICLE WAS TOWED AND WAS BEING INSPECTED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 29,954.

THIS COMPLAINT IS A FOLLOW-UP TO ONE FILED EARLIER (11181564). THE PROBLEM IS NOW SOLVED THIS WIRE ISSUE IS NOT THE ONE IN THE TSB AND NOT CURRENTLY IN A RECALL. THIS VEHICLE AT APPROXIMATELY 43,000 MILES PRODUCED THE SAME SYMPTOMS AS THE TSB 13-12-12. MOTOR SUDDENLY STALLING, BACKFIRE SOMETIMES, ROUGH RUNNING, LOSS OF POWER, ETC. THE WIRE HARNESS HAD WORN THROUGH THE WRAP AND EVENTUALLY ONE OF THE WIRES IN THE BUNDLE ATOP THE MOTOR MADE INTERMITTENT CONTACT WITH A PART OF THE MOTOR. THIS CAUSED THE PCM TO THROW NUMEROUS CODES AND DISABLE CRITICAL SAFETY SYSTEMS. RANDOM, ERRATIC AND UNPREDICTABLE. WIRE BUNDLE ALIGNED WITH THE FUEL RAIL BEGINS AT THE DRIVER SIDE OF THE MOTOR. AT THE POINT WHERE IT BEGINS UP COME TO THE MOTOR THERE IS A POST (ALUMINUM, TOP, FRONT, DRIVERS' SIDE OF MOTOR). THIS WIRE BUNDLE WAS NOT SUFFICIENTLY PROTECTED FROM CHAFFING. THE REMAINDER OF THE WIRE IS WELL SECURED AND INSULATED BUT THIS POINT IS LITERALLY AND ACCIDENT WAITING TO HAPPEN. THIS WAS VERY DIFFICULT TO FIND AS THE PROBLEM AS IT WAS SO INTERMITTENT. NOT COVERED UNDER 5/60 WARRANTY AND MY DEALER CHARGED ME $318.00. IN TOTAL I'VE SPENT OVER $600 THE GETTING THIS FIGURED OUT AND RESOLVED. THIS LAST BREAKDOWN PLACED MY FAMILY IN GREAT DANGER AS THERE WAS NO SAFE PLACE TO GET OFF THE ROAD (70 MPH INTERSTATE WITH LITTLE SHOULDER AND MERGING STATE HIGHWAY). THIS WAS THE THIRD TIME HAVING TO TOW THIS VEHICLE FOR THIS. I AM CERTAIN OTHERS WILL EXPERIENCE THIS FAILURE AND I HOPE NO ONE GETS HURT. IN MY CASE IT ALSO DISABLED THE RESTRAINT SYSTEMS AND AIRBAGS WHEN IT OCCURRED.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 8-10 MPH, THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED, BUT FAILED TO INFLATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, LEG, AND BACK. MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO LOCK, WHICH CAUSED HIM TO BE EJECTED FROM HIS SEAT. THE CONTACT STRUCK THE STEERING WHEEL AND THE DASHBOARD. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A RIGHT SHOULDER INJURY AND THE LEFT ULNAR NERVE WAS SPLIT IN TWO AND WAS SMASHED. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT DROVE TO THE HOSPITAL AFTER THE CRASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, THE RIGHT QUARTER PANEL, THE BOTTOM HALF OF THE TRUNK, THE REAR BUMPER, AND THE STRUCTURAL FRAME BEHIND THE BUMPER'S REINFORCEMENT BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.