Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1140–25K
18725–50K
21950–75K
32675–100K
577100–150K
291150K+
1,714 reports with mileage · 260 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 1,127 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 329 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 175 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
59 crash reports6 fire reports36 injury reports
What owners actually said
1,974 reports
Mileage unknown · Dec 13, 2011
Steering
I WAS ABOUT TO LEAVE WORK AND WHEN I STARTED THE CAR TO PULL OUT OF MY PARKING SPOT I WAS UNABLE TO TURN THE STEERING WHEEL. I KNOW ENOUGH ABOUT CARS TO KNOW THAT THIS WAS RELATED TO THE POWER STEERING...NOT KNOWING AT THE TIME THAT MY CAR HAD AN ELECTRIC POWER STEERING, I LOOKED UNDER THE HOOD TO CHECK THE FLUID THEN I WENT TO …
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I WAS ABOUT TO LEAVE WORK AND WHEN I STARTED THE CAR TO PULL OUT OF MY PARKING SPOT I WAS UNABLE TO TURN THE STEERING WHEEL. I KNOW ENOUGH ABOUT CARS TO KNOW THAT THIS WAS RELATED TO THE POWER STEERING...NOT KNOWING AT THE TIME THAT MY CAR HAD AN ELECTRIC POWER STEERING, I LOOKED UNDER THE HOOD TO CHECK THE FLUID THEN I WENT TO GET MY WAREHOUSE MGR TO COME TAKE A LOOK AT IT FOR ME. WHEN HE STARTED THE CAR THE STEERING WAS FINE. I WAS ABLE TO DRIVE HOME BUT WAS VERY CAUTIOUS ABOUT IT. MY HUSBAND AND I HAVE NOTICED OVER THE PAST WEEK THAT MY STEERING WHEEL WILL VIBRATE OR SHAKE WHEN STOPPED AND THEN THIS OCCURS. FROM WHAT I AM READING THIS SEEMS TO BE A COMMON OCCURRENCE. I HAVE 2 SMALL CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WITH THEM IN THE CAR IF THIS OCCURS OUT THE OF THE BLUE AGAIN! WE NOW CONSIDER THIS CAR TO BE A DANGEROUS HAZARD AND UNDRIVEABLE ...WE WILL BE GETTING RID OF IT. *TR
NHTSA ODI #10439721
108,000 miles · Dec 11, 2011
Steering
WAS MAKING A TURN AFTER STOPPING AT A LIGHT. IN THE MIDDLE OF MY TURN I FELT THE POWER STEERING FAIL. I WAS ABLE TO DRIVE HOME WITH GREAT EFFORT MADE TO STEER. I GOT HOME AND TURNED MY VEHICLE OFF. MY HUSBAND STARTED MY 2008 FORD ESCAPE AND HAD NO PROBLEMS WITH STEERING. AFTER POPPING THE HOOD, HE FOUND NOTHING WRONG. AFT…
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WAS MAKING A TURN AFTER STOPPING AT A LIGHT. IN THE MIDDLE OF MY TURN I FELT THE POWER STEERING FAIL. I WAS ABLE TO DRIVE HOME WITH GREAT EFFORT MADE TO STEER. I GOT HOME AND TURNED MY VEHICLE OFF. MY HUSBAND STARTED MY 2008 FORD ESCAPE AND HAD NO PROBLEMS WITH STEERING. AFTER POPPING THE HOOD, HE FOUND NOTHING WRONG. AFTER RESEARCHING THE INTERNET, THERE SEEM TO BE NUMEROUS COMPLAINTS OF THIS SAME EXACT THING HAPPENING AND RESTARTING THE CAR SEEMS TO RESET THE POWER STEERING. THE PROBLEM SEEMS TO BE THE STEERING COLUMN. I AM WONDERING WHY NOTHING IS BEING DONE BY FORD TO FIX THIS PROBLEM? I AM ALSO VERY AFRAID OF IT HAPPENING AGAIN AND CAUSING AN ACCIDENT!!!!!!!!!!!! *TR
NHTSA ODI #10439311
Mileage unknown · Dec 9, 2011
Engine And Engine Cooling
TRANSMISSION DEFECT ON 2008 FORD ESCAPES. *TR
NHTSA ODI #10439129
54,000 miles · Dec 7, 2011
Power Train
I PURCHASED A 2008 FORD ESCAPE NEW IN SEPTEMBER 2008. AFTER 50,000 MILES I NOTICED A BUZZING SOUND FROM THE ENGINE COMPARTMENT. AFTER SEARCHING THE INTERNET FOR PROBABLE CAUSES, I DISCOVERED A TSB STATING THAT IDLER PULLEY MAY FAIL PREMATURELY. I PURCHASED AND REPLACED THE PULLEY AND NOTICED A TRANSMISSION FLUID LEAK NEAR THE…
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I PURCHASED A 2008 FORD ESCAPE NEW IN SEPTEMBER 2008. AFTER 50,000 MILES I NOTICED A BUZZING SOUND FROM THE ENGINE COMPARTMENT. AFTER SEARCHING THE INTERNET FOR PROBABLE CAUSES, I DISCOVERED A TSB STATING THAT IDLER PULLEY MAY FAIL PREMATURELY. I PURCHASED AND REPLACED THE PULLEY AND NOTICED A TRANSMISSION FLUID LEAK NEAR THE RADIATOR. AFTER SEARCHING THE INTERNET SOME MORE, I DISCOVERED ANOTHER TSB STATING THAT THE TRANSMISSION COOLERS CRACK DUE TO A FLAWED DESIGN. I CONTACTED FORD THROUGH THE WEBSITE AND THEY STATED THEIR ARE NO RECALLS FOR MY VEHICLE AND DIRECTED ME TO THE DEALERSHIP THAT SOLD MY VEHICLE. THE REPAIR ESTIMATES ARE BETWEEN 800-1000 DOLLARS. I HAVE EXCEEDED MY WARRANTY AND MULTIPLE PERSONS HAVE STATED THAT FORD DOES NOT HONOR IT ANYWAY FOR THIS COMPONENT. I HAVE OWNED 3 FORDS WITH THE SIMILAR ISSUES. FORD POSTS TSBS NOT RECALLS EVEN THOUGH THE DEFECTS ARE CAUSED BY POOR DESIGNS. IF THE COST BENEFIT ANALYSIS DOESN'T ADD UP IN THEIR FAVOR, EXPECT TO PAY OUT OF POCKET. I NO LONGER ALLOW MY WIFE TO DRIVE THIS VEHICLE AND FULLY EXPECT TO TRADE IT IN SHORTLY. *TR
NHTSA ODI #10438850
Mileage unknown · Dec 3, 2011
Steering
I OWN A 2008 FORD ESCAPE. I WAS DRIVING DOWN MY STREET,STARTED TO TURN INTO MY DRIVEWAY AND HAD A HARD TIME TURNING THE STEERING WHEEL. THE POWER STEERING TOTALLY SHUT DOWN. I TURNED OFF THE CAR AND RESTARTED IT AND EVERYTHING WAS OK. IT HAS HAPPENED 3 TIMES IN THE LAST WEEK. CHECKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM.…
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I OWN A 2008 FORD ESCAPE. I WAS DRIVING DOWN MY STREET,STARTED TO TURN INTO MY DRIVEWAY AND HAD A HARD TIME TURNING THE STEERING WHEEL. THE POWER STEERING TOTALLY SHUT DOWN. I TURNED OFF THE CAR AND RESTARTED IT AND EVERYTHING WAS OK. IT HAS HAPPENED 3 TIMES IN THE LAST WEEK. CHECKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM. INTERESTED TO SEE HOW FORD HANDLES THIS. *TR
NHTSA ODI #10438451
Mileage unknown · Dec 2, 2011
Steering
WAS DRIVING DOWN THE HIGHWAY AND THE POWER STEERING FAILED. LOOKED ON INTERNET SEEMS TO BE COMMON. *TR
NHTSA ODI #10438126
129,000 miles · Dec 2, 2011
Steering
I WAS DRIVING DOWN THE HIGHWAY WHEN MY POWER STEERING FAILED - IT DIDN'T LOCK UP BUT BECAME EXTREMELY HARD TO MANEUVER. I HAVE TAKEN IT TO THE FORD DEALERSHIP & THE MAN I SPOKE WITH SAID HE'S NEVER HEARD OF THIS BEING A PROBLEM. *TR
NHTSA ODI #10438125
Mileage unknown · Nov 30, 2011
Power Train
I WAS IN MY CAR AND WHEN I STEPPED ON THE GAS TO ACCELERATE AND PULL OUT ON TO THE ROAD, MY ENGINE RACED AND I ONLY ROLLED FORWARD, DOWN THE SMALL SLOPE, INTO TRAFFIC. AFTER ABOUT 3 SECONDS MY TRANSMISSION CAUGHT AND THE CAR JUMPED FORWARD AND I MOMENTARILY LOST CONTROL, BARELY MISSING ANOTHER CAR IN THE OTHER LANE. TURNS…
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I WAS IN MY CAR AND WHEN I STEPPED ON THE GAS TO ACCELERATE AND PULL OUT ON TO THE ROAD, MY ENGINE RACED AND I ONLY ROLLED FORWARD, DOWN THE SMALL SLOPE, INTO TRAFFIC. AFTER ABOUT 3 SECONDS MY TRANSMISSION CAUGHT AND THE CAR JUMPED FORWARD AND I MOMENTARILY LOST CONTROL, BARELY MISSING ANOTHER CAR IN THE OTHER LANE. TURNS OUT ALMOST ALL OF THE TRANSMISSION FLUID HAD LEAKED OUT FROM THE TRANSMISSION COOLER, CAUSING A MALFUNCTIONING TRANSMISSION. AFTER BRINGING THE VEHICLE IN TO GET INSPECTED, AND TALKING TO MULTIPLE DEALERS, THEY ALL SAY THAT THEY CONSISTENTLY FIX THIS ISSUE ON THE 2008 FORD ESCAPE. SOME EVEN SAY THEY HAVE TROUBLE STOCKING THE PART BECAUSE THEY DO SO MANY. THE VEHICLE HAS A FAULTY TRANSMISSION COOLER/AC CONDENSER THAT CONSISTENTLY BREAKS AND CAUSES THE VEHICLE TO LOSE TRANSMISSION FLUID, RESULTING IN UNSAFE VEHICLES. *KB
NHTSA ODI #10437802
36,100 miles · Nov 28, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE ACCELERATOR PEDAL FRACTURED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A SPRING IN THE ACCELERATOR PEDAL BROKE AND AS A RESULT, NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE …
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TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE ACCELERATOR PEDAL FRACTURED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A SPRING IN THE ACCELERATOR PEDAL BROKE AND AS A RESULT, NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 36,100.
NHTSA ODI #10437603
38,732 miles · Nov 19, 2011
Steering
THE POWER STEERING IN THIS VEHICLE FAILED TWICE. BOTH TIMES WERE AT LOW SPEED, AND I WAS ABLE TO RECOVER. A SEARCH ON THE INTERNET REVEALS THIS TO BE A SOMEWHAT COMMON PROBLEM WITH ESCAPES, BUT HAS YET TO BE ACKNOWLEDGED BY FORD. I WILL TAKE IT TO THE DEALER BUT AM AFRAID THAT I'LL HAVE THE SAME EXPERIENCE AS OTHERS, IN THAT THE…
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THE POWER STEERING IN THIS VEHICLE FAILED TWICE. BOTH TIMES WERE AT LOW SPEED, AND I WAS ABLE TO RECOVER. A SEARCH ON THE INTERNET REVEALS THIS TO BE A SOMEWHAT COMMON PROBLEM WITH ESCAPES, BUT HAS YET TO BE ACKNOWLEDGED BY FORD. I WILL TAKE IT TO THE DEALER BUT AM AFRAID THAT I'LL HAVE THE SAME EXPERIENCE AS OTHERS, IN THAT THE PROBLEM WILL NOT BE PRESENT WHEN THE DEALER LOOKS AT IT. AT THIS POINT I NO LONGER CONSIDER THE VEHICLE SAFE. *TR
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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