NOTICED A VIBRATION IN STEERING ON THE WAY HOME YESTERDAY ON THE HIGHWAY. MADE A LEFT TURN ONTO STREET AND STEERING WHEEL GOT EXTREMELY TIGHT AND HARD TO STAIGHTEN. THIS MORNING STARTED THE 2008 ESCAPE AND HAD NO POWER STEERING. I AM A FAIRLY LARGE MALE AND IT IS TOUGH FOR ME TO STEER IT WITHOUT POWER STEERING AND REALLY DO NOT …
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NOTICED A VIBRATION IN STEERING ON THE WAY HOME YESTERDAY ON THE HIGHWAY. MADE A LEFT TURN ONTO STREET AND STEERING WHEEL GOT EXTREMELY TIGHT AND HARD TO STAIGHTEN. THIS MORNING STARTED THE 2008 ESCAPE AND HAD NO POWER STEERING. I AM A FAIRLY LARGE MALE AND IT IS TOUGH FOR ME TO STEER IT WITHOUT POWER STEERING AND REALLY DO NOT KNOW HOW A FEMALE COULD. IT WAS LUCKY I WAS DRIVING IT WHEN THE STEERING WENT OUT OR ELSE I GUARANTEE THERE WOULD HAVE BEEN AN ACCIDENT, IF NOT WITH ANOTHER CAR, INTO A HOUSE OR BUSINESS BUILDING. I HAVE READ NUMEROUS ACCOUNTS ONLINE OF INSTANCES JUST LIKE MINE AND SOMEBODY WILL EVENTUALLY BE KILLED. LETS HOPE A RECALL HAPPENS BEFORE THIS HAPPENS! *TR
NHTSA ODI #10560785
167,175 miles · Jan 20, 2014
Steering
MY WIFE WAS BACKING OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN THE STREET, WHEN SHE GOT TO THE STOP SIGN THE POWER STEERING CUT OUT AND STOPPED WORKING ALL TOGETHER. I WENT OUT THERE AND TURNED OFF THE CAR AND RESTARTED IT AND IT WAS WORKING AGAIN. I'M VERY GLAD IT DID NOT HAPPEN ON THE FREEWAY. SHE WOULD HAVE CRASHED. THIS NE…
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MY WIFE WAS BACKING OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN THE STREET, WHEN SHE GOT TO THE STOP SIGN THE POWER STEERING CUT OUT AND STOPPED WORKING ALL TOGETHER. I WENT OUT THERE AND TURNED OFF THE CAR AND RESTARTED IT AND IT WAS WORKING AGAIN. I'M VERY GLAD IT DID NOT HAPPEN ON THE FREEWAY. SHE WOULD HAVE CRASHED. THIS NEEDS TO BE RECALLED WITH HOW MANY INCIDENTS THAT HAVE BEED REPORTED. *TR
NHTSA ODI #10560617
78,989 miles · Jan 19, 2014
Steering
I BOUGHT MY 2008 FORD ESCAPE ON JANUARY 15 2013 AT 67,000 MILES IT HAS 78,000 MILES AND IS DOING WHAT SO MANY OTHER COMPLAINTS SAID ARE DOING. WHEN I GO TO TURN LEFT ESPECIALLY MAKES A LOUD BANG CLICK NOISE IN THE STEERING WHEEL/COLUMN. I DO HAVE A WARRANTY BUT OTHERS DON'T. THERE IS OVER 500 COMPLAINTS ON THIS ISSUE ON SAF…
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I BOUGHT MY 2008 FORD ESCAPE ON JANUARY 15 2013 AT 67,000 MILES IT HAS 78,000 MILES AND IS DOING WHAT SO MANY OTHER COMPLAINTS SAID ARE DOING. WHEN I GO TO TURN LEFT ESPECIALLY MAKES A LOUD BANG CLICK NOISE IN THE STEERING WHEEL/COLUMN. I DO HAVE A WARRANTY BUT OTHERS DON'T. THERE IS OVER 500 COMPLAINTS ON THIS ISSUE ON SAFE CAR.GOV. PLEASE DONT LET A DEATH BE A DECIDING FACTOR FOR A RECALL TO BE ISSUED AND TO SAVE A COUPLE BUCKS. EVIDENTLY THERE IS A PROBLEM. LIKE I SAID HAD MY CAR FOR ONE YEAR. *TR
NHTSA ODI #10560579
89,345 miles · Jan 17, 2014
Steering
THE VEHICLE'S STEERING BEGAN TO SHUTTER. THEN THE POWER STEERING SUDDENLY GAVE OUT. I WAS BARELY ABLE TO MAKE TURNS TO THE RIGHT TO EXIT THE HIGHWAY. THE CONDITION GOES AWAY AFTER STOPPING AND RESTARTING BUT LESS THAN A MINUTE AFTER RESTARTING, THE CONDITION RETURNS. I HAVE YET TO BE ABLE TO TAKE THE VEHICLE IN FOR REPAIR OF THI…
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THE VEHICLE'S STEERING BEGAN TO SHUTTER. THEN THE POWER STEERING SUDDENLY GAVE OUT. I WAS BARELY ABLE TO MAKE TURNS TO THE RIGHT TO EXIT THE HIGHWAY. THE CONDITION GOES AWAY AFTER STOPPING AND RESTARTING BUT LESS THAN A MINUTE AFTER RESTARTING, THE CONDITION RETURNS. I HAVE YET TO BE ABLE TO TAKE THE VEHICLE IN FOR REPAIR OF THIS ISSUE. THIS IS DANGEROUS. *TR
NHTSA ODI #10560382
82,680 miles · Jan 17, 2014
Electrical SystemSteering
AFTER MAKING A LEFT TURN AND BRAKING AT A STOP SIGN, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING. *TR
NHTSA ODI #10560323
153,220 miles · Jan 14, 2014
Steering
JUST AS MANY OF THE OTHER COMPLAINTS LOGGED ON THIS SITE ABOUT THE 2008 FORD ESCAPE MY ISSUES STARTED WITH A RATTLING OF THE STEERING WHEEL WHEN I WAS IDLING OR BREAKING. THEN A FEW DAYS LATER I TURNED MY CAR ON AND MY POWER STEERING WASN'T WORKING. I TURNED THE CAR OFF AND RESTARTED IT WHICH RESULTED IN THE STEERING WORKING AGA…
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JUST AS MANY OF THE OTHER COMPLAINTS LOGGED ON THIS SITE ABOUT THE 2008 FORD ESCAPE MY ISSUES STARTED WITH A RATTLING OF THE STEERING WHEEL WHEN I WAS IDLING OR BREAKING. THEN A FEW DAYS LATER I TURNED MY CAR ON AND MY POWER STEERING WASN'T WORKING. I TURNED THE CAR OFF AND RESTARTED IT WHICH RESULTED IN THE STEERING WORKING AGAIN. THIS HAPPENED A FEW TIMES FOR ABOUT A WEEK. I WAS STARTING TO THINK MAYBE THIS IS A SERIOUS PROBLEM AN I SHOULD GET IT CHECKED OUT. THE NEXT TIME I DROVE IT MY POWER STEERING COMPLETELY FAILED WHILE I WAS DRIVING ON ICE. I AM VERY GLAD I WAS BEING CAUTIOUS AND GOING SLOW. IF I HAD BEEN GOING FASTER I COULD HAVE HAD A HORRIBLE ACCIDENT. NOW I'VE READ ENDLESS COMPLAINTS ON LINE ABOUT THIS SAME PROBLEM AND AM HEARING IT COULD COST 1-2,000 TO FIX! PLEASE RECALL THIS BEFORE IT BECOMES FATAL! *TR
NHTSA ODI #10559961
65,000 miles · Jan 12, 2014
Electrical SystemSteering
ON DEC 27 2013 WE WERE DRIVING ESCAPE . WHEN TRYING GO AROUND CURVE FORD LOST ALL POWER STEERING WHICH CAUSED US TO ALMOST HIT WALL. MY HUSBAND DROVE TO SIDE ROAD. SHUT IT OFF . WAITED FEW MINUTES STARTED IT POWER STEERING WAS BACK. TOOK IT TO GARAGE WAS TOLD POWER STEERING SENSOR WAS GOING OUT . WAS TOLD IT BE 1123.00 COST. IT…
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ON DEC 27 2013 WE WERE DRIVING ESCAPE . WHEN TRYING GO AROUND CURVE FORD LOST ALL POWER STEERING WHICH CAUSED US TO ALMOST HIT WALL. MY HUSBAND DROVE TO SIDE ROAD. SHUT IT OFF . WAITED FEW MINUTES STARTED IT POWER STEERING WAS BACK. TOOK IT TO GARAGE WAS TOLD POWER STEERING SENSOR WAS GOING OUT . WAS TOLD IT BE 1123.00 COST. IT HAPPENED AGAIN ON JANUARY 3RD 2014. WAS TOLD THAT THIS IS A SAFETY ISSUE AND THAT FORD KNOWS ITS NOT WORKING RIGHT. NEED A RECALL BEFORE SOMEONE GETS HURT OR KILLED. OUR ESCAPE IS NOT ONLY ONE DOING IT. THE ONES WITH ELECTRIC POWER STEERING ARE FAILING. I'M SCARED DRIVE IT MUCH. *TR
NHTSA ODI #10559498
1,500,000 miles · Jan 9, 2014
Steering
MY DAUGHTER WAS DRIVING THIS CAR AND THE STEERING WENT OUT, IE: STEERING WHEEL HARD TO TURN.SHE WAS ABLE TO PULL OVER AND SHUT THE CAR OFF. WHEN SHE RE-STARTED, THE STEERING WAS FINE. THIS HAPPENED TO ME SEVERAL TIMES BEFORE IN THE EXACT SAME MANNER. LUCKILY, NEITHER OF US WAS GOING TERRIBLY FAST BUT THIS COULD HAPPEN ANYTIME AN…
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MY DAUGHTER WAS DRIVING THIS CAR AND THE STEERING WENT OUT, IE: STEERING WHEEL HARD TO TURN.SHE WAS ABLE TO PULL OVER AND SHUT THE CAR OFF. WHEN SHE RE-STARTED, THE STEERING WAS FINE. THIS HAPPENED TO ME SEVERAL TIMES BEFORE IN THE EXACT SAME MANNER. LUCKILY, NEITHER OF US WAS GOING TERRIBLY FAST BUT THIS COULD HAPPEN ANYTIME AND AT ANY SPEED. THIS VEHICLE NEEDS RECALLED, AS I SEE MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE. I CANNOT ALLOW MY DAUGHTER TO DRIVE THIS CAR IN THIS CONDITION.TAKING IT TO MECHANIC FOR CHECK TODAY, BUT THEY TOLD ME ON THE PHONE THAT THIS IS VERY COMMON. I BOUGHT THIS CAR NEW IN 2008, AND HAVE BEEN VERY DILIGENT IN MY MAINTENANCE. THIS REPAIR COULD EXCEED $2000! THIS SOUNDS LIKE AN ISSUE THAT SHOULD BE CORRECTED BY THE MANUFACTURER AS A DEFECT! *TR
NHTSA ODI #10559161
82,000 miles · Jan 9, 2014
Steering
POWER STEERING WENT OUT, THEN RESET ITSELF. HAS GONE OUT AGAIN, AND HAS NOT RESET. WENT OUT WHEN HIGHWAY DRIVING. SERIOUS SAFETY ISSUE. I HAVE READ NUMEROUS REPORTS ON THIS YEAR MAKE AND MODEL HAVING THE SAME ISSUES. FORD NEEDS TO RECALL BEFORE SOMEONE GETS KILLED. *TR
NHTSA ODI #10559148
137,000 miles · Jan 9, 2014
Steering
MY WIFE ENCOUNTERED A STEERING FAILURE ON OUR VEHICLE YESTERDAY. UPON REVIEW BY MY MECHANIC HE REPORTED A FAILURE OF CODE B2278 AND THE REPORTED FIX IS THE REPLACEMENT BY FORD OF THE ENTIRE STEERING COLUMN. HE ALSO SUGGESTED I LOOK ONLINE BECAUSE THIS APPEARS TO BE A VERY COMMON PROBLEM AMONG THE MID-2000'S FORD ESCAPE HYBRIDS…
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MY WIFE ENCOUNTERED A STEERING FAILURE ON OUR VEHICLE YESTERDAY. UPON REVIEW BY MY MECHANIC HE REPORTED A FAILURE OF CODE B2278 AND THE REPORTED FIX IS THE REPLACEMENT BY FORD OF THE ENTIRE STEERING COLUMN. HE ALSO SUGGESTED I LOOK ONLINE BECAUSE THIS APPEARS TO BE A VERY COMMON PROBLEM AMONG THE MID-2000'S FORD ESCAPE HYBRIDS. THERE ARE DOZENS OF WEBPAGES, EACH WITH DOZENS OF ENTRIES SUCH AS THIS PAGE ( HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2008/FORD/ESCAPE+HYBRID/STEERING ) DETAILING STEERING COLUMN FAILURES WITH NEAR TRAGIC RESULTS. A CLEAR PATTERN OF STEERING FAILURE IS RIGHT IN FRONT OF THE NHTSA'S EYES AS EVIDENCED IN THIS EMAIL. I AM IMPLORING YOU TO ACT. IT IS BAD ENOUGH THAT THE COLUMN COSTS $2,000 TO REPLACE. DOES MY SON HAVE TO DIE BEFORE THE AGENCY TAKES ACTION? PLEASE TAKE THE NECESSARY STEPS AVAILABLE TO THE AGENCY TO ENSURE THE REASONABLE SAFETY OF FORD ESCAPE DRIVERS. I WILL BE HAPPY TO DIRECT YOU TO THE OTHER FORUMS OR ASSIST IN ANY MANNER THE AGENCY REQUESTS. TAKE CARE. *TR
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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