TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE; HOWEVER, THE CONTACT CONTINUED TO DRIVE THE VEHICLE AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT M…
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TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE; HOWEVER, THE CONTACT CONTINUED TO DRIVE THE VEHICLE AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR
NHTSA ODI #10567677
84,000 miles · Mar 6, 2014
Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, STEERING BECAME EXTREMELY DIFFICULT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 84,000. *TR
NHTSA ODI #10567612
122,000 miles · Mar 5, 2014
Steering
WHILE DRIVING THE VEHICLE IN A PARKING LOT THE POWERSTEERING CUT OUT. I WAS ABLE TO STOP THE VEHICLE AND AFTER SHUTTING THE CAR OFF AND TURNING IT BACK ON POWER STEERING WAS RESTORED. WHEN THE VEHICLE IS STOPPED THE STEERING WHEEL HAS STARTED TO RATCHET BACK AND FORTH. AFTER LOOKING AT A FEW FORUM I FOUND THAT THE STEERING WHE…
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WHILE DRIVING THE VEHICLE IN A PARKING LOT THE POWERSTEERING CUT OUT. I WAS ABLE TO STOP THE VEHICLE AND AFTER SHUTTING THE CAR OFF AND TURNING IT BACK ON POWER STEERING WAS RESTORED. WHEN THE VEHICLE IS STOPPED THE STEERING WHEEL HAS STARTED TO RATCHET BACK AND FORTH. AFTER LOOKING AT A FEW FORUM I FOUND THAT THE STEERING WHEEL POSITION SENSOR FAILS AND CAUSES THESE PROBLEMS REGULARLY. *TR
NHTSA ODI #10567468
84,000 miles · Mar 5, 2014
Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE. THE VEHICLE WAS SHUT OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS N…
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TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE. THE VEHICLE WAS SHUT OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,000.
NHTSA ODI #10567463
Mileage unknown · Mar 4, 2014
Steering
WHILE IN MOTION, THE STEERING WHEEL WAS A LIKE A DEAD WEIGHT DROPPED ON IT AND WAS VERY HARD TO STEER AND DRIVE THE VEHICLE. MAKING IT VERY UNSAFE TO OPERATE. I RESEARCHED MY ISSUE AND FOUND OTHER COMPLAINS REGARDING THE SAME MODEL AND YEAR. *TR
NHTSA ODI #10566987
144,500 miles · Mar 4, 2014
Steering
I TURNED MY CAR ON AND STARTED DRIVING STRAIGHT FORWARD. SHORTLY AFTER I REALIZED I HAD NO POWER STEERING. THE ONLY WAY I COULD TURN WAS TO MUSCLE THE WHEEL. BACKED UP AND PARKED THE CAR FOR THE NIGHT. NEXT MORNING STARTED IT AND HAD NO ISSUES. THE WEEK BEFORE I HAD NOTICED SOME KNOCKING AND TICKING IN THE WHEEL. SO FIGURED I'D …
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I TURNED MY CAR ON AND STARTED DRIVING STRAIGHT FORWARD. SHORTLY AFTER I REALIZED I HAD NO POWER STEERING. THE ONLY WAY I COULD TURN WAS TO MUSCLE THE WHEEL. BACKED UP AND PARKED THE CAR FOR THE NIGHT. NEXT MORNING STARTED IT AND HAD NO ISSUES. THE WEEK BEFORE I HAD NOTICED SOME KNOCKING AND TICKING IN THE WHEEL. SO FIGURED I'D GET IT CHECKED OUT AFTER LOOSING IT COMPLETELY. STOPPED TO GET GAS AND AS I WAS PULLING OUT ONTO THE BUSY HIGHWAY LOST IT AGAIN HAD TO MUSCLE THE WHEEL TO AVOID BEING T-BONED. IMMEDIATELY TOOK IT TO THE DEALERSHIP. THEY KNEW THE PROBLEM IMMEDIATELY AND GAVE ME HIGH ESTIMATES WHICH WAS A RED FLAG FOR ME THAT IT MIGHT BE A COMMON ISSUE IF THE RECEPTIONIST CAN DIAGNOSE IT. DID SOME RESEARCH TO CHECK OTHER OPTIONS LIKE FLUID OR BELTS. SAW 1000'S OF SIMILAR COMPLAINTS ONLINE AND 100'S HERE. SOMETHING NEEDS TO BE DONE TO MAKE FORD RECALL THIS BEFORE SOMEONE DIES.EVEN IF SOMEONE DIES IT PROBABLY WON'T GET FIXED BECAUSE THEY AREN'T AROUND TO TELL THAT THEY LOST STEERING. PLUS THE PROBLEM FIXES ITSELF AFTER BEING TURNED OFF SO IT MAY NOT SHOW IN INVESTIGATIONS OF A FATALITY. ALSO THE ISSUE SEEMS TO HAPPEN AFTER THE CAR REACHES 100,000 MILES. SO COMPLAINTS AND INCIDENTS WILL ONLY GO UP AS MORE CARS HIT THAT 100K MILE MARK. NOW IT THE TIME TO ATTACK THE PROBLEM. *TR
NHTSA ODI #10566964
100,000 miles · Mar 3, 2014
Steering
MY WIFE WAS DRIVING MY 9 YEAR OLD DAUGHTER TO HER KARATE CLASS WHEN THERE WAS SUDDENLY A LOT OF VIBRATION IN THE WHEEL.THE STEERING WHEEL SUDDENLY LOCKED UP CAUSING MY WIFE TO LOSE POWER STEERING ON A SMALL TURN. MY WIFE WAS ABLE TO GET OUR CAR OFF THE ROAD AS THERE WAS A DIRT PULLOFF TO THE SIDE. WE TOOK IT TO A GARAGE AND THEY…
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MY WIFE WAS DRIVING MY 9 YEAR OLD DAUGHTER TO HER KARATE CLASS WHEN THERE WAS SUDDENLY A LOT OF VIBRATION IN THE WHEEL.THE STEERING WHEEL SUDDENLY LOCKED UP CAUSING MY WIFE TO LOSE POWER STEERING ON A SMALL TURN. MY WIFE WAS ABLE TO GET OUR CAR OFF THE ROAD AS THERE WAS A DIRT PULLOFF TO THE SIDE. WE TOOK IT TO A GARAGE AND THEY SAID THIS IS A COMMON PROBLEM. AFTER DOING RESEARCH I FOUND OTHER CAR MANUFACTURERS WILL HONOR A RECALL FOR THIS SAME PROBLEM. FORD IS NOT HONORING ANY RECALLS AND IS MAKING MONEY OFF OF THIS DANGEROUS DEFECT. IT IS SAD TO SEE A CAR MANUFACTURER WHO IS WILLING TO PUT FAMILIES LIVES AT RISK TO MAKE EXTRA CASH. AFTER TALKING AROUND MY MOTHER ALSO HAD THE SAME PROBLEM WITH HER ESCAPE OF THE SAME YEAR. I HAD ALWAYS BEEN A FAN OF FORD PRODUCTS, HOWEVER I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. *TR
NHTSA ODI #10566883
76,000 miles · Mar 1, 2014
Steering
I WAS GOING TO DRIVE HOME FROM WORK, UPON GOING TO BACK OUT OF MY PARKING SPACE I REALIZED I HAD NO POWER STEERING. I HAD NO CHOICE BUT TO DRIVE THE VEHICLE HOME, 25MINUTES ON THE FREEWAY. AFTER GETTING HOME AND GOING TO TAKE THE VEHICLE TO THE MECHANIC THE STEERING WAS FINE. MECHANIC SAID IT WAS ELECTRONIC AND HAD TO BE REPAI…
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I WAS GOING TO DRIVE HOME FROM WORK, UPON GOING TO BACK OUT OF MY PARKING SPACE I REALIZED I HAD NO POWER STEERING. I HAD NO CHOICE BUT TO DRIVE THE VEHICLE HOME, 25MINUTES ON THE FREEWAY. AFTER GETTING HOME AND GOING TO TAKE THE VEHICLE TO THE MECHANIC THE STEERING WAS FINE. MECHANIC SAID IT WAS ELECTRONIC AND HAD TO BE REPAIRED AT THE DEALER. WHILE RESEARCHING THE PART THIS EVENING I FOUND HUNDREDS TO THOUSANDS OF THE SAME COMPLAINT. JUST EMAILED FORD FROM THEIR WEBSITE, WILL ALSO TRY CALLING ON MONDAY. THIS PART FAILURE IS GOING TO CAUSE SERIOUS INJURY, ACCIDENT OR DEATH AND NEEDS TO BE INVESTIGATED AND RECALLED. *TR
NHTSA ODI #10566637
82,000 miles · Mar 1, 2014
Steering
POWER STEERING STOPPED WORKING PULLED OVER STOPPED ENGINE RESTARTED STEERING WORKING AGAIN GOOGLE PROBLEM WHEN I RETURNED HOME FOUND MANY ANGRY PEOPLE WITH SAME PROBLEM. SEEMS TO BE A PROBLEM THAT IS NOT AN EASY FIX AND COMMON TO THE STEERING OF THE 2008 FORD ESCAPES. *TR
NHTSA ODI #10566615
155,000 miles · Mar 1, 2014
Steering
NO POWER STEERING UPON VEHICLE START UP. POWER STEERING RETURNS AFTER TURNING OFF AND RESTARTING VEHICLE 1-4 TIMES. *TR
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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