TOTAL LOSS OF POWER STEERING, WRENCH LAMP CAME ON DASH, TOOK TO LOCAL FORD DEALER, [ RECALL ON REPROGRAMMING OF THIS SYSTEM WAS DONE WITHIN THE LAST YEAR] DEALER HAD TO REPLACE ELECTRONIC POWER STEERING ASSY[ STEERING COLUMN ASSY ] NO WARRANTY . $ 886.32 OUT OF POCKET. NOTE; SEEMS TO BE A LARGE PROBLEM ON FORDS SIDE…
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TOTAL LOSS OF POWER STEERING, WRENCH LAMP CAME ON DASH, TOOK TO LOCAL FORD DEALER, [ RECALL ON REPROGRAMMING OF THIS SYSTEM WAS DONE WITHIN THE LAST YEAR] DEALER HAD TO REPLACE ELECTRONIC POWER STEERING ASSY[ STEERING COLUMN ASSY ] NO WARRANTY . $ 886.32 OUT OF POCKET. NOTE; SEEMS TO BE A LARGE PROBLEM ON FORDS SIDE, 2008-2010 ESCAPES , THEY ARE NOT HELPING WITH COSTS, SEEMS THAT EVERY ONE WHO HAD THE UPDATE [RECALL ] DONE , FORD MOTOR COMPANY NOW WILL NOT EVEN CONSIDER THIS ISSUE. NEED TO BE INVESTIGATED, ON LINE THERE ARE A LOT OF PEOPLE WHO ARE IN THE SAME SITUATION. *TR
NHTSA ODI #10702776
81,999 miles · Mar 30, 2015
Steering
WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:WE EXPERIENCED A PROBLEM WITH OUR FORD ESCAPE STEERING COLUMN. OUR DEALER IS ABSOLUTELY WONDERFUL. THIS IS NOT A COMPLAINT AGAINST THEM. EVEN THOUGH WE HAD A COPY OF THE RECALL, THE DEALER TOLD US THAT IT WAS NOT COVERED UNDER THE RECALL. I BELIEVE IT SHOULD BE. WHAT ACTION HAS YOUR …
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WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:WE EXPERIENCED A PROBLEM WITH OUR FORD ESCAPE STEERING COLUMN. OUR DEALER IS ABSOLUTELY WONDERFUL. THIS IS NOT A COMPLAINT AGAINST THEM. EVEN THOUGH WE HAD A COPY OF THE RECALL, THE DEALER TOLD US THAT IT WAS NOT COVERED UNDER THE RECALL. I BELIEVE IT SHOULD BE. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:OUR DEALER REPAIRED THE VEHICLE CORRECTLY AND PROMPTLY. THIS IS NOT A COMPLAINT AGAINST THE DEALER. I BELIEVE FORD SHOULD COVER THE REPAIR UNDER THE RECALL AND REIMBURSE US FOR IT. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:REFUND OF $1159.13 FOR STEERING COLUMN RECALL. ARE YOU THE OWNER OF THE VEHICLE :YES *TR
NHTSA ODI #10702700
131,000 miles · Mar 25, 2015
Steering
THE STEERING WHEEL HAD BEEN SHAKING AND MAKING A GRINDING NOISE FOR A FEW DAYS. THIS OCCURRED BOTH WHILE IDLING, AND LATER WHILE DRIVING. LAST NIGHT AND THIS MORNING WHEN THE CAR WAS STARTED, THE MESSAGE CENTER SAID "POWER STEERING ASSIST FAILURE". I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED MY STEERING COLU…
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THE STEERING WHEEL HAD BEEN SHAKING AND MAKING A GRINDING NOISE FOR A FEW DAYS. THIS OCCURRED BOTH WHILE IDLING, AND LATER WHILE DRIVING. LAST NIGHT AND THIS MORNING WHEN THE CAR WAS STARTED, THE MESSAGE CENTER SAID "POWER STEERING ASSIST FAILURE". I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED MY STEERING COLUMN REPLACED. I ALREADY HAD THE RECALL THAT WAS ISSUED LAST JULY (2014) COMPLETED AT ANOTHER DEALERSHIP. I WAS HOPING THAT SINCE THIS WAS CLEARLY AN ISSUE WITH THE POWER STEERING THAT WAS INCLUDED IN THE INFORMATION FROM THE RECALL THAT THIS WOULD BE ALSO BE COVERED BY THE RECALL. IT WAS NOT AND NOW COSTS $1,052.29 TO REPAIR. *TR
NHTSA ODI #10701708
154,000 miles · Mar 19, 2015
Steering
STEERING COMPLETELY FROZE...UNABLE TO STEER VEHICLE. *TR
NHTSA ODI #10695509
141,054 miles · Mar 12, 2015
Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING AND THE STEERING WHEEL BECAME EXTREMELY TIGHT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DE…
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TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING AND THE STEERING WHEEL BECAME EXTREMELY TIGHT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RECALIBRATED THE PCM AND REPLACED THE ANGLE SENSOR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,054.
NHTSA ODI #10693921
93,000 miles · Mar 2, 2015
Steering
MY 2008 FORD ESCAPE HAS BEEN ACTING UP LATELY. THE POWER STEERING KEEPS ON SHAKING ON ME ALL THE TIME EVENING ON THE HIGHWAY. I ALMOST HIT SOMEONE'S CAR YESTERDAY. I HAD A RECALL REGARDING POWER STEERING ISSUE, AFTER THE RECALL WHICH WAS ABOUT SIX MONTHS AGO. I STARTED EXPERIENCING MY POWER STEERING SHAKING, I CALL FORD AND COMP…
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MY 2008 FORD ESCAPE HAS BEEN ACTING UP LATELY. THE POWER STEERING KEEPS ON SHAKING ON ME ALL THE TIME EVENING ON THE HIGHWAY. I ALMOST HIT SOMEONE'S CAR YESTERDAY. I HAD A RECALL REGARDING POWER STEERING ISSUE, AFTER THE RECALL WHICH WAS ABOUT SIX MONTHS AGO. I STARTED EXPERIENCING MY POWER STEERING SHAKING, I CALL FORD AND COMPLAIN ABOUT IT AND EVEN TAKE THE CAR IN FOR THEM TO CHECK THE PROBLEM, SINCE THERE WAS A RECALL REGARDING POWER STEERING, THEY WHERE NOT HELPFUL, THEY SAY IT WAS A MECHANICAL ISSUE, NOW I AM SCARED TO DRIVE THE CAR BECAUSE I HAVE A 2 YEARS OLD AND I DON'T THINK IT IS SAVE FOR ME TO DRIVE THE CAR. PLEASE I NEED HELP REGARDING THIS ISSUE. LOT OF COMPLAINS ONLINE REGARDING THE SAME ISSUE. THERE WAS NO ACCIDENT. I TRY TO SUBMIT THE FORM BUT THE INCIDENT INFORMATION IDEAS REQUIRED. *TR
NHTSA ODI #10691696
123,000 miles · Feb 27, 2015
Steering
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL STARTED TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUF…
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TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL STARTED TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 123,000.
NHTSA ODI #10691171
77,424 miles · Feb 26, 2015
Steering
I WAS DRIVING HOME WHEN I SUDDENLY LOST POWER STEERING IN MY 08 FORD ESCAPE. I DID GET A RECALL NOTICE IN THE MAIL FROM FOMOCO IN AUGUST FOR THE PROBLEM. I TOOK THE VEHICLE TO THE FORD DEALERSHIP IN AUGUST 2014 TO HAVE THE RECALL ON THE POWER STEERING TAKEN CARE OF. I NOW NEED TO CHANGE THE WHOLE STEERING COLUMN DUE TO FAILURE O…
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I WAS DRIVING HOME WHEN I SUDDENLY LOST POWER STEERING IN MY 08 FORD ESCAPE. I DID GET A RECALL NOTICE IN THE MAIL FROM FOMOCO IN AUGUST FOR THE PROBLEM. I TOOK THE VEHICLE TO THE FORD DEALERSHIP IN AUGUST 2014 TO HAVE THE RECALL ON THE POWER STEERING TAKEN CARE OF. I NOW NEED TO CHANGE THE WHOLE STEERING COLUMN DUE TO FAILURE OF THE ELECTRICAL COMPONENTS THAT WERE SUPPOSED TO BE CORRECTED BY THE RECALL. FORD MOTOR COMPANY IS NOW TELLING ME A AM RESPONSIBLE FOR ALL COSTS AND THEY DID THEIR PART. I FEEL THAT IF THEY DID THEIR PART CORRECTLY, I WOULD NOT BE IN THIS PREDICAMENT. APPARENTLY THEIR RECALL WAS NOT WORTH THE TIME IT TOOK ME TO TAKE IT TO THE FORD GARAGE. I AM ALSO READING ON NUMEROUS FORUMS THAT THIS IS BECOMING A COMMON PROBLEM WITH FORD ESCAPES THAT HAVE HAD THIS RECALL DONE.
NHTSA ODI #10690836
96,000 miles · Feb 24, 2015
Steering
I WAS DRIVING HOME TURNING INTO MY SUBDIVISION AND MY POWER STEERING WENT OUT AND I HAD TO USE ALL OF MY MIGHT TO MAKE THE TURN. I PREVIOUSLY HAD THE POWER STEERING RECALL PERFORMED 4 MONTHS PRIOR. I CALLED UP THE FORD DEALERSHIP AND THEY SAID IT IS NOT COVERED BY FORD, ONLY THE SOFTWARE UPDATE THEY DID ON THE RECALL. THIS IS AW…
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I WAS DRIVING HOME TURNING INTO MY SUBDIVISION AND MY POWER STEERING WENT OUT AND I HAD TO USE ALL OF MY MIGHT TO MAKE THE TURN. I PREVIOUSLY HAD THE POWER STEERING RECALL PERFORMED 4 MONTHS PRIOR. I CALLED UP THE FORD DEALERSHIP AND THEY SAID IT IS NOT COVERED BY FORD, ONLY THE SOFTWARE UPDATE THEY DID ON THE RECALL. THIS IS AWFUL OF FORD MOTOR COMPANY ESPECIALLY AFTER WHAT HAS HAPPENED WITH GENERAL MOTORS. IF I WAS ON THE HIGHWAY, IT COULD HAVE BEEN FATAL. *JS
NHTSA ODI #10690435
145,000 miles · Feb 23, 2015
Steering
MY STEERING WHEEL HAS A SHAKE WHILE IDLING OR WHILE DRIVING AT A LOW RATE OF SPEED. THIS SHAKE BEGAN JUST DAYS AFTER TAKING IT IN FOR THE POWER STEERING RECALL ISSUE. WHICH THEY SUPPOSEDLY FIXED THE STEERING SHAKES ENOUGH THAT IT MOVES MY ARMS WHILE DRIVING. *TR
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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