NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
22 reportsClear category filter219,000 miles · Jun 26, 2023
Fuel System, Gasoline
The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The vehicle was initially taken to an independent mechanic and the contact was informed that the fuel sensor was defective; and needed to be repl…
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The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The vehicle was initially taken to an independent mechanic and the contact was informed that the fuel sensor was defective; and needed to be replaced. The vehicle was repaired; however, the failure returned soon after repair. The dealer was notified of the failure and informed and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 219,000.
NHTSA ODI #11528877
70,000 miles · Dec 9, 2014
Fuel System, GasolineVehicle Speed Control
WHILE TRYING TO ACCELERATE ONTO THE HIGHWAY THE VEHICLES GAS PEDAL FREEZES. I WAS UNABLE TO GET THE VEHICLE TO ACCELERATE. I CONTINUALLY TAPPED ON THE PEDAL AND EVENTUALLY HAD TO GO UNDER THE VEHICLE HOOD TO TUG ON THROTTLE CABLE. THIS FREED THE STUCK PEDAL. I CALLED THE FORD MOTOR CO. AND REPORTED THIS INCIDENT IN 2012. THEY SA…
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WHILE TRYING TO ACCELERATE ONTO THE HIGHWAY THE VEHICLES GAS PEDAL FREEZES. I WAS UNABLE TO GET THE VEHICLE TO ACCELERATE. I CONTINUALLY TAPPED ON THE PEDAL AND EVENTUALLY HAD TO GO UNDER THE VEHICLE HOOD TO TUG ON THROTTLE CABLE. THIS FREED THE STUCK PEDAL. I CALLED THE FORD MOTOR CO. AND REPORTED THIS INCIDENT IN 2012. THEY SAID THAT IT WAS NOT AN ISSUE AND TO CONTINUE DRIVING THE VEHICLE. OVER THE PAST YEAR OR SO I HAVE HAD INTERMITTENT ISSUES ONLY WHEN THE VEHICLE IS FIRST STARTED. IT HAS RECENTLY BECOME A BIGGER ISSUE AS OF 12/8/14 AS MY WIFE WAS DRIVING THE VEHICLE WHILE MERGING INTO HIGHWAY TRAFFIC AND THE VEHICLE AGAIN WOULD NOT ACCELERATE. I MET HER TUGGED ON THE THROTTLE CABLE AND THE PEDAL BECAME FREE AGAIN. I DROVE TO THE NEAREST GAS STATION TO CHECK AGAIN UNDER THE HOOD AND AS I LEFT THE SAME ISSUE OCCURRED, A STUCK PEDAL. WHILE DRIVING I HAD TO HOLD ONE FOOT ON THE BRAKE AND ONE ON THE GAS TO KEEP THE PEDAL FROM LOCKING IN THE CLOSED POSITION. THIS IS NOT A SAFE FORM OF DRIVING AND BELIEVE THERE IN A DESIGN ISSUE WITH FORD MOTOR CO. THROTTLE. THE FORD COMPANY AGAIN SAID THEIR ENGINEERS SAYS THIS IS NOT AN ISSUE AND TO TAKE THE VEHICLE TO THE DEALER AT MY EXPENSE. THIS IS A SAFETY ISSUE AS THE VEHICLE IS UNABLE TO ACCELERATE IN TRAFFIC. DOES SOMEONE HAVE TO DIE BEFORE THIS GETS FIXED. I DO NOT WANT IT TO BE ME! THANK YOU *TR
NHTSA ODI #10663043
60,328 miles · Dec 5, 2014
EngineFuel System, GasolineVehicle Speed Control
AFTER YEARS (SINCE EARLY ON IN THE OWNERSHIP OF THE VEHICLE PURCHASED NEW FROM THE DEALER) OF INTERMITTENT PROBLEMS WITH MY GAS PEDAL STICKING (MOSTLY IN COLDER WEATHER), THE MOST RECENT INCIDENT WAS BY FAR THE WORST AND, LIKE MANY OTHER 2008 FORD ESCAPE OWNERS WITH THE SAME ISSUE, I AM VERY LUCKY THAT IT OCCURRED IN AN AREA WHE…
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AFTER YEARS (SINCE EARLY ON IN THE OWNERSHIP OF THE VEHICLE PURCHASED NEW FROM THE DEALER) OF INTERMITTENT PROBLEMS WITH MY GAS PEDAL STICKING (MOSTLY IN COLDER WEATHER), THE MOST RECENT INCIDENT WAS BY FAR THE WORST AND, LIKE MANY OTHER 2008 FORD ESCAPE OWNERS WITH THE SAME ISSUE, I AM VERY LUCKY THAT IT OCCURRED IN AN AREA WHERE I WAS NOT IN IMMEDIATE DANGER FROM OTHER CARS. I WAS STOPPED AT A STOP SIGN AND WHEN I PRESSED THE GAS PEDAL TO MOVE FORWARD THE PEDAL STARTED TO RESPOND THEN FELL TO THE FLOOR WITH NO FURTHER RESPONSE. THERE WAS NO POWER TO MOVE FORWARD AND NO WARNING LIGHTS CAME ON. I LIFTED THE PEDAL TO MAKE SURE THAT IT WAS NOT STUCK ON ANYTHING AND IT JUST FELL LIMPLY BACK TO THE FLOOR. I MANIPULATED THE ARM UNDER THE PEDAL WITH MY HAND UNTIL IT LOOSENED UP AND THE PEDAL WAS ABLE TO ENGAGE AGAIN. I THEN DROVE TO MY DESTINATION WITHOUT FURTHER INCIDENT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IF MY CAR DOES NOT BECOME PART OF THE "CUSTOMER SATISFACTION PROGRAM," I AM SURE THAT IT WILL NOT BE THE LAST. THE NHTSA INVESTIGATION OF ALLEGED THROTTLE BODY FAILURES IN 2005-2012 FORD ESCAPE VEHICLES SHARING THE SAME OR SUBSTANTIALLY SIMILAR PART, DID NOT RESULT IN ENOUGH VEHICLES BEING INCLUDED IN THE RESULTING FORD "CUSTOMER SATISFACTION PROGRAM," WHICH ONLY INCLUDED CARS FROM 2009-2012, WHEN IT SHOULD HAVE INCLUDED MANY MORE CARS. THE COMPLAINT FORUMS ARE FILLED WITH MANY COMPLAINTS REGARDING THE SAME ISSUE FROM AT LEAST 2008 FORD ESCAPE OWNERS. TO NOT INCLUDE EVERYONE FROM THE INITIAL INVESTIGATION IS DOING A DISSERVICE AND IT WILL BE SAD DAY WHEN THE REST OF THE CAR OWNERS ARE INCLUDED ONLY BECAUSE SOMEBODY HAS DIED! *TR
NHTSA ODI #10662425
108,000 miles · Mar 24, 2014
Electrical SystemFuel System, GasolinePower Train
FOR THE LAST COUPLE OF DAYS, WHENEVER I PUT MY CAR IN REVERSE AND BEGIN TO BACK UP, I LOSE MY STEERING ABILITY. THE ONLY WAY I CAN GET MY STEERING WHEEL TO WORK AGAIN IS IF I TURN MY CAR OFF AND THEN TURN IT BACK ON AGAIN. WELL, TODAY, IT HAPPENED AGAIN, BUT THIS TIME I TRIED MULTIPLE TIMES TO TURN MY CAR OFF AND TURN IT BACK …
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FOR THE LAST COUPLE OF DAYS, WHENEVER I PUT MY CAR IN REVERSE AND BEGIN TO BACK UP, I LOSE MY STEERING ABILITY. THE ONLY WAY I CAN GET MY STEERING WHEEL TO WORK AGAIN IS IF I TURN MY CAR OFF AND THEN TURN IT BACK ON AGAIN. WELL, TODAY, IT HAPPENED AGAIN, BUT THIS TIME I TRIED MULTIPLE TIMES TO TURN MY CAR OFF AND TURN IT BACK ON AND MY POWER STEERING WOULD NOT KICK BACK IN. I HAVE READ THROUGH MANY COMPLAINTS ON HERE AS WELL AS OTHER SITES AND SEE THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR 2008 ESCAPE. I HAVE SEEN THAT IT CAN COST OVER $1400 TO GET IT FIXED!! I DO NOT HAVE THAT KIND OF MONEY RIGHT NOW!! THE FACT THAT THERE WAS NO WARNING LIGHT TO TELL ME THAT SOMETHING IN THE POWER STEERING WAS GOING IS RIDICULOUS!! IN THE PAST 2 YEARS I HAVE HAD TO REPLACE THE TRANSMISSION, GET A NEW BATTERY, GET BRAKES, TIRES,NEW GAS TANK, NEW SENSOR FOR THE HEATING CONTROL, AND THE LIST CONTINUES. THIS CAR IS ONLY 6 YEARS OLD AND JUST PAST 100,000 MILES!!! I SHOULD NOT HAVE HAD TO REPLACE ALL THESE THINGS ALREADY!! I AM NOT ABOUT TO PUT ANOTHER $1400+ IN THIS VEHICLE ESPECIALLY SINCE IT SEEMS TO BE AN ONGOING PROBLEM WITH MANY OTHER ESCAPES. TIME TO DO A RECALL PEOPLE OR YOU CAN GLADLY TAKE THIS CAR BACK!! *TR
NHTSA ODI #10574612
85,125 miles · Mar 19, 2014
Fuel System, Gasoline
AT OUTDOOR TEMPERATURES BELOW 20 DEGREES F THE FUEL TANK IS NEARLY IMPOSSIBLE TO FILL. AT 0 DEGREES F IT WILL TAKE OVER 30 MINUTES TO FILL. I AM CONCERNED THAT AT SOME POINT IT WILL NOT TAKE ANY FUEL AT ALL. *TR
NHTSA ODI #10573622
100,250 miles · Feb 15, 2014
Fuel System, GasolineVehicle Speed Control
THE GAS PEDDLE STICKS AND RAVES UP AND OTHER TIMES THE VEHICLE DIES WHEN STARTING FROM A STOP POSITION. THE INCIDENT HAS HAPPEN MULTIPLE TIMES AND SEEMS TO BE MORE WHEN THE VEHICLE IS COLD. SO FAR THERE HAS NOT BEEN A ACCIDENT AND MECHANICS ARE GIVING ME MULTIPLE ANSWERS BUT CANNOT FIX THE ISSUE. THERE IS NOT A RECALL ON THE VI…
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THE GAS PEDDLE STICKS AND RAVES UP AND OTHER TIMES THE VEHICLE DIES WHEN STARTING FROM A STOP POSITION. THE INCIDENT HAS HAPPEN MULTIPLE TIMES AND SEEMS TO BE MORE WHEN THE VEHICLE IS COLD. SO FAR THERE HAS NOT BEEN A ACCIDENT AND MECHANICS ARE GIVING ME MULTIPLE ANSWERS BUT CANNOT FIX THE ISSUE. THERE IS NOT A RECALL ON THE VIN NUMBER FOR MY CAR BUT THE ISSUE IS GOING TO CAUSE AN ACCIDENT FOR MY CAR AND ME. *TR
NHTSA ODI #10564440
101,000 miles · Feb 11, 2014
Fuel System, GasolineVehicle Speed Control
WHEN THE TEMPERATURE OUTSIDE GETS COLD, THE GAS PEDAL ON MY '08 ESCAPE WILL STICK IN PLACE AND WILL NOT PRESS DOWN. IF I JIGGLE IT OR JAM IT DOWN HARD I AM ABLE TO MAKE THE VEHICLE ACCELERATE. THE ISSUE IS VERY PROMINENT WHEN IT'S COLD OUT AND THE CAR HASN'T BEEN RAN FOR A WHILE. THE GAS PEDAL WILL JAM BOTH WHEN STOPPED AND WHEN…
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WHEN THE TEMPERATURE OUTSIDE GETS COLD, THE GAS PEDAL ON MY '08 ESCAPE WILL STICK IN PLACE AND WILL NOT PRESS DOWN. IF I JIGGLE IT OR JAM IT DOWN HARD I AM ABLE TO MAKE THE VEHICLE ACCELERATE. THE ISSUE IS VERY PROMINENT WHEN IT'S COLD OUT AND THE CAR HASN'T BEEN RAN FOR A WHILE. THE GAS PEDAL WILL JAM BOTH WHEN STOPPED AND WHEN ATTEMPTING TO ACCELERATE AT HIGHER SPEEDS. IT CAN BE DANGEROUS IN PARKING LOT SITUATIONS WHEN TRYING TO SLOWLY MANEUVER OUT OF A SPACE OR AROUND BLIND CORNERS, AND THE GAS PEDAL STICKS, CAUSING THE CAR TO LURCH FORWARD WITHOUT MUCH CONTROL. IT'S ALSO DANGEROUS WHEN DRIVING SINCE YOU MAY BE TRYING TO ACCELERATE FROM A STOP BUT ARE UNABLE TO DUE TO THE GAS PEDAL STICKING. THIS CAN CAUSE UNSUSPECTING DRIVERS TO SLAM ON THEIR BRAKES, AS THEY WERE ASSUMING THAT YOU WERE GOING TO MOVE FORWARD IN TRAFFIC BUT THE CAR IS UNABLE TO ADVANCE. IT HAS PROVEN TO BE VERY DANGEROUS IN SNOWY SITUATIONS AND UNPLOWED ROADS AND DRIVEWAYS. WHEN ATTEMPTING TO ACCELERATE, THE PEDAL WILL STICK AND THEN SUDDENLY LURCH FORWARD, CAUSING THE CAR TO SLIDE AROUND. TRYING TO DRIVE UP A SNOWY SLOPE FROM A STOP IS NEARLY IMPOSSIBLE, SINCE THE SUDDEN ACCELERATION CAUSES YOU TO SPIN OUT IN THE SNOW RATHER THAN ALLOWING YOU TO ADVANCE SLOWLY. I HAVE READ THAT CLEANING THE THROTTLE BODY IS AN EFFECTIVE FIX FOR THIS ISSUE BUT HAVEN'T YET TRIED IT. *TR
NHTSA ODI #10563926
67,410 miles · Jan 29, 2014
Fuel System, GasolineVehicle Speed Control
ON 1 -28- 2014 I TRIED TO MASH GAS PEDAL DOWN IT WOULDN'T DO ANYTHING I KEPT PRESSING ON IT I WENT DOWN AND ACCELERATED ALMOST HIT FENCE GOT END LANE TRIED GIVE IT GAS IT WAS REALLY SLUGGISH ALMOST GET HIT BYTRUCK THEN IT STARTED WORKING SLUGGISH. ON 1-29 14 IT DID IT AGAIN BUT THIS TIME I COULDN'T GET IT TO PRESS DOWN WITHOUT …
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ON 1 -28- 2014 I TRIED TO MASH GAS PEDAL DOWN IT WOULDN'T DO ANYTHING I KEPT PRESSING ON IT I WENT DOWN AND ACCELERATED ALMOST HIT FENCE GOT END LANE TRIED GIVE IT GAS IT WAS REALLY SLUGGISH ALMOST GET HIT BYTRUCK THEN IT STARTED WORKING SLUGGISH. ON 1-29 14 IT DID IT AGAIN BUT THIS TIME I COULDN'T GET IT TO PRESS DOWN WITHOUT PRESSING REALLY HARD ON PEDAL WHEN I STOPPED AT STOP LIGHT IT WOULD NOT PRESS DOWN. HAD SIT FOR ABOUT FIVE MINUTES ALMOST GOT HIT IN BACK END AFTER PRESSING HARD ON PEDAL IT FINALLY WENT DOWN BUT I HAD PRESS HARD ON PEDAL. THIS IS A SERIOUS SITUATION. U HAVE NO WARNING. PLEASE MAKE FORD RECALL THIS . IM TERRIFIED. ITS DANGEROUS FOR ME MY SON AND OTHER DRIVERS. *TR
NHTSA ODI #10562088
48,000 miles · Jan 2, 2014
EngineFuel System, GasolineVehicle Speed Control
WHILE STOPPED AT INTERSECTIONS WHILE DRIVING THE VEHICLE WILL STALL OUT OR WHEN ACCELERATING FROM THROUGH THE INTERSECTION IT WILL STALL OUT. *TR
NHTSA ODI #10558136
77,000 miles · Dec 16, 2013
Fuel System, GasolineVehicle Speed Control
ACCELERATOR PEDAL STICKS UPON ATTEMPTING TO ACCELERATE. THIS PROBLEM HAS BEEN ON AND OFF FOR THE LAST SIX MONTHS, BUT HAS WORSENED. LAST INCIDENT (12/14/13) PEDAL COMPLETELY STUCK TO FLOOR. CONTACTED DEALER AND WAS ADVISED OF A $70 DIAGNOSTIC FEE AND DEDUCTIBLE. PRIOR TO THIS INCIDENT FROM AUGUST 2011 TO AUGUST 2013 EXPERIENCE…
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ACCELERATOR PEDAL STICKS UPON ATTEMPTING TO ACCELERATE. THIS PROBLEM HAS BEEN ON AND OFF FOR THE LAST SIX MONTHS, BUT HAS WORSENED. LAST INCIDENT (12/14/13) PEDAL COMPLETELY STUCK TO FLOOR. CONTACTED DEALER AND WAS ADVISED OF A $70 DIAGNOSTIC FEE AND DEDUCTIBLE. PRIOR TO THIS INCIDENT FROM AUGUST 2011 TO AUGUST 2013 EXPERIENCED THREE INCIDENTS OF STEERING COLUMN LOCKING, COLUMN DID NOT RESPOND TO KEYS, KEYS WOULD NOT UNLOCK DOORS MANUALLY OR WITH CLICKER, AND IGNITION SWITCH WOULD NOT TURN WHEN KEY IS INSERTED. DEALER REPLACED STEERING COLUMN (2011), BUT PROBLEM RETURNED ON TWO SEPARATE OCCASIONS WITHIN TWO YEARS. ON LAST TWO VISITS TO DEALER REGARDING IGNITION PROBLEM - DEALER COULD NOT VERIFY PROBLEM EXISTED AND DEEMED THE BATTERY AS PROBLEM. DEALER REPLACED MY NEWLY INSTALLED BATTERY (LESS THAN A YEAR OLD) WITH THEIR BATTERY WITHOUT MY CONSENT AND REQUIRED ME TO PAY FOR UNAPPROVED BATTERY - WHICH I HAD THEM TO REMOVE, AND REINSTALL MY ORIGINAL BATTERY THAT WORKED FINE. CALLED ON FORD DEALER ON 12/16/13 REGARDING INCIDENT OF PEDAL STICKING, AND RECEIVED HEAD WRENCHING RESPONSE. WAS INFORMED THAT MY CAR WAS NOT ON THE LIST FOR RECALLS EVENTHOUGH FORD JUST PAID A HEFTY $17+ MILLION FINE FOR NOT RECALLING THESE FORDS FOR STICKING GAS PEDALS! *TR
NHTSA ODI #10556198
Official recalls
3Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Sep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Consequence & remedy
Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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