← New search

2021 Ford Escape Phev

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Escape Phev years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Vehicle Speed Control complaints

1 reports
Clear category filter
Mileage unknown · Jun 5, 2024
Forward Collision AvoidanceVehicle Speed Control

Our 2021 Ford Escape has "Intelligent" adaptive cruise control. It has the capacity to adjust our car speed based on the highway speed limit signs it encounters. It reads all speed correctly but it also reads "black and white, square, numeric, County Road signs as Speed Signs. This is dangerous as many County Road signs have num…

Read full complaint

Our 2021 Ford Escape has "Intelligent" adaptive cruise control. It has the capacity to adjust our car speed based on the highway speed limit signs it encounters. It reads all speed correctly but it also reads "black and white, square, numeric, County Road signs as Speed Signs. This is dangerous as many County Road signs have numerics that drastically exceed the posted speed limit and cause the car to rapidly excellerate around a curve or in neighborhood settings. So for example, in a 35 mph speed zone, the car sees the County Road 85 sign and rapidly attempts to excelerate by 50 mph to 85 mph. This surprises you and forces you to seek the brake pedal in an attempt to avoid a casualty. We have reported this to Ford and brought our vehicle in twice now regarding the issue. On 10/5/22 Ford replaced the car's image module to help clarify highway signs for adaptive cruise. This did not remedy the problem. After nearly running over an animal because of this issue, we brought the car back to Ford on 5/8/24 to correct this issue under our nearly expired warranty. They had our vehicle for 3 weeks. We furnished them with photos of the County Road signs the car's speed was erroneously triggered by, such as Co Rd 85 or 106! After much research with Ford International, the dealer determined that this is a software bug. On a recent "on-line" Ford document, on page 289, it states "Note: The system may not detect all speed signs and may incorrectly read signs." This can occur when the county road signs are similar in shape and color to a speed limit sign. This is a limitation of the system and currently cannot be avoided or corrected." Please understand this information is not listed in our 2021 Escape Owners Manual. Furthermore, on the 2024 Escape loaner vehicle we had for 3 weeks while ours was in the shop, Ford changed out their adaptive cruise control system from "Intelligent to Predictive" which now uses GPS to compensate. Meanwhile our car remains a hazard to drive. Help!

NHTSA ODI #11592683

Official recalls

1

25V789000 · Electrical System:propulsion System:traction Battery

Nov 14, 2025

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Consequence & remedy

Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.