IllustrationI was issued a letter back in June 2023 on this recall. Parts were supposed to be available by October 2023. It is now almost March of 2024 with no remedy
2021 Ford Escape Phev
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Escape Phev years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 5 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
Structure complaints
2 reports2021 Ford Escape PHEV Power Liftgate. First three weeks (320 miles) of ownership the power liftgate opened or closed spontaneously 5-6. On each occasion the engine/electric was off, the car was in park and the parking brake on. While still in the cabin the liftgate opened spontaneously opened. On three occasions the liftgate cl…
Read full complaint
2021 Ford Escape PHEV Power Liftgate. First three weeks (320 miles) of ownership the power liftgate opened or closed spontaneously 5-6. On each occasion the engine/electric was off, the car was in park and the parking brake on. While still in the cabin the liftgate opened spontaneously opened. On three occasions the liftgate closed spontaneously. My foot was not near the foot-activated mechanism. On the last occasion, I was unloading 50# bags from the cargo area and the gate came down, no injury. On one occasion the liftgate opened and hit the control arm of my garage door creasing the sheet metal and causing $900.00 of damage. The car has been examined by the dealer, the problem did not duplicate due to its random nature. No repair and no advice. Ford notified and case number started.
Official recalls
125V789000 · Electrical System:propulsion System:traction Battery
Nov 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence & remedy
Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.