I BOUGHT MY VEHICLE, USED, A COUPLE OF YEARS AGO. I ASKED FOR THE CARFAX AND IF THERE WERE ANY ISSUES WITH THE VEHICLE. THE SALESMAN LET ME GLANCE AT HIS SCREEN AND SCROLLED THROUGH TO HUMOR ME AND PROMISED THERE WERE NO ISSUES. A FEW DAYS AGO WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE CC KICKED OFF AND MY CAR JERKED…
Read full complaint
I BOUGHT MY VEHICLE, USED, A COUPLE OF YEARS AGO. I ASKED FOR THE CARFAX AND IF THERE WERE ANY ISSUES WITH THE VEHICLE. THE SALESMAN LET ME GLANCE AT HIS SCREEN AND SCROLLED THROUGH TO HUMOR ME AND PROMISED THERE WERE NO ISSUES. A FEW DAYS AGO WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE CC KICKED OFF AND MY CAR JERKED. SINCE THEN, I HAVE HAD TROUBLE ACCELERATING AND CONTROLLING THE SPEED OF MY CAR. A LITTEL ORANGE WRENCH CAME ON. THIS MORNING AS I WAS DRIVING TO WORK, THE CHECK ENGINE LIGHT CAME ON. I FELT LIKE I ALMOST GOT INTO 3 ACCIDENTS FOR LACK OF CONTROL OF MY CAR. I TOOK IT TO THE SHOP AND THEY TOLD ME I SHOULDN'T EVEN BE DRIVING IT BECAUSE OF THE LACK OF SPEED CONTROL. NOW I'M STUCK PAYING HUNDREDS OF DOLLARS, MAYBE THOUSANDS, FOR LACK OF PROPER DISCLOSURE AND FAULTY MANUFACTURING. FORD ISSUES A LIFETIME WARRANTY RATHER THAN A RECALL, WHICH IS A DISGRACE AS THEY'RE WAITING FOR CUSTOMERS TO DEAL WITH PROBLEMS AND GET HURT BEFORE THEY FIX ANYTHING. THIS SHOULD NOT BE POSSIBLE!
NHTSA ODI #11129597
13,000 miles · Sep 1, 2015
EnginePower TrainVehicle Speed Control
WHILE DRIVING EASTBOUND ON I70 THROUGH KANSAS, MY 2011 ESCAPE HYBRID LOST POWER TO THE DRIVE TRAIN. WITHOUT WARNING, THE ENGINE STARTED RACING AS IF IT HAD SHIFTED INTO NEUTRAL. WHILE COASTING, I PUT THE CAR INTO NEUTRAL AND THEN BACK TO DRIVE. IT CONTINUED TO BE UNRESPONSIVE TO MY STEPPING ON THE ACCELERATOR PEDAL. I COASTED…
Read full complaint
WHILE DRIVING EASTBOUND ON I70 THROUGH KANSAS, MY 2011 ESCAPE HYBRID LOST POWER TO THE DRIVE TRAIN. WITHOUT WARNING, THE ENGINE STARTED RACING AS IF IT HAD SHIFTED INTO NEUTRAL. WHILE COASTING, I PUT THE CAR INTO NEUTRAL AND THEN BACK TO DRIVE. IT CONTINUED TO BE UNRESPONSIVE TO MY STEPPING ON THE ACCELERATOR PEDAL. I COASTED TO A STOP ON THE SHOULDER OF THE HIGHWAY. I DID NOT NOTICE ANY INDICATOR WARNING AT THE TIME, ALTHOUGH IN SUBSEQUENT SIMILAR EVENTS, THE STOP SAFELY HAZARD WARNING LIGHT CAME ON. I TURNED THE IGNITION OFF AND RESTARTED. THE CAR SHOWED NO SIGN OF ANY PROBLEM. I PUT THE CAR IN GEAR AND DROVE ON WITHOUT FURTHER TROUBLE. THE DEALER FOUND NO PROBLEM WITH THE CAR AND SUGGESTED THAT THE PROBLEM WAS SOMEHOW A RANDOM OCCURRENCE THAT WAS UNLIKELY TO HAPPEN AGAIN. AS I DISCOVERED, IT HAPPENED OVER AND OVER AGAIN, BUT ONLY ON LONG TRIPS, AND THE SERVICE PEOPLE COULD NOT REPLICATE THE PROBLEM. MOST RECENTLY THE CAR FAILED AS DESCRIBED NO LESS THAN 16 TIMES ON A 1300 MILE TRIP THIS SUMMER.
NHTSA ODI #10760726
38,000 miles · May 1, 2015
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #10714060
60,000 miles · Oct 14, 2013
EngineVehicle Speed Control
I WAS DRIVING AT APPROXIMATELY 45MPH WHEN MY VEHICLE LOST SPEED, AND WOULD NOT RESPOND TO PRESSURE TO THE GAS. AS I COASTED TO THE SIDE OF THE ROAD, I HAD TO SHUT THE VEHICLE OFF AND BACK ON TO GET IT TO WORK. I HAVE HAD IT HAPPEN A DOZEN TIMES SINCE THEN. IN A PARKING GARAGE, AT LOW SPEEDS, ON THE INTERSTATE AT 70MPH. *TR
NHTSA ODI #10547838
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
DP12006 · Electronic Throttle Body Malfunction
Opened Oct 2, 2012 · Closed Feb 21, 2013
Status: closed (inferred from source dates) · Engine
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
2011 Ford Escape Hybrid Problems, Complaints & Recalls | Skip That Year
Illustration