2009 Ford Escape Hybrid

TURNED THE CAR ON AND THE WRENCH LIGHT WAS ON. DRIVING IT FELT A LITTLE BIT STRANGE BECAUSE IT DIDN'T FEEL LIKE IT HAD GOOD POWER. TURNED THE CAR OFF AND BACK ON AND IT WAS RUNNING FINE AGAIN. DROVE ABOUT 5 MILES AND ONCE I GOT TO A PARKING GARAGE, THE CHECK ENGINE LIGHT CAME ON AND THE CAR WENT INTO "LIMP" MODE. PULLED INTO A PARKING SPACE AND HAD IT TOWED TO THE DEALER. THEY SAID THAT THE THROTTLE BODY WAS STICKING. THIS IS THE THIRD FAILURE OF THIS PART IN 33 MONTHS. PART WAS FIRST REPLACED IN SEPTEMBER 2015. HAD A FAILURE OF THE PART THEY REPLACED IN JANUARY 2017 AND NOW A THIRD FAILURE OF THE SAME PART IN JUN 2018. THE THROTTLE BODY HAS BEEN REPLACED EACH TIME THAT IT HAS FAILED. THIS SEEMS LIKE A DEFECTIVE PART THAT ONLY LASTS FOR ABOUT 15-18 MONTHS. THERE WAS LESS THAN 20,000 MILES PUT ON THE CAR BEFORE THIS PART FAILED IN JUNE 2018.

MY 2009 ESCAPE HYBRID HAD THE SAME THROTTLE BODY FAILURE AS SHOWN IN PE13003 AND DP12006. I WAS DRIVING ON BUSY STREET ON WAY TO AIRPORT WHEN WRENCH LIGHT AND ENGINE LIGHT CAME ON AND CAR LOST POWER TO ACCELERATE WHICH WAS SCARY TO SAY THE LEAST! I MANAGED TO DRIVE (OR RATHER LIMP) TO SIDE STREET TO PREVENT BEING HIT AND TRIED TURNING ENGINE ON AND OFF. WRENCH LIGHT WENT OFF BUT ENGINE LIGHT REMAINED ON AND DROVE CAR TO FORD DEALER IN LIMP MODE. I WAS ADVISED BY THEM THAT MY CAR WENT INTO LIMP MODE TO PREVENT ANY FURTHER DAMAGE TO ENGINE. I LET THEM KNOW I HAVE EXTENDED WARRANTY(PREMIUM ESP) THAT WAS GOOD UP TO 109,913 MILES /AUG. 2017 AND CURRENTLY HAD 108,287MILES. THE THROTTLE IS COVERED UNDER THIS WARRANTY HOWEVER I WAS TOLD THE THROTTLE DID NOT NEED REPLACING. I WAS TOLD THE THROTTLE WAS SPITTING GAS AS THROTTLE DOOR NOT OPENING PROPERLY AND "THE THROTTLE HAD A COLD WHICH NEEDED TAKING CARE OF" AND JUST NEEDED A THROTTLE/ FUEL INJECTION CLEANING SERVICE. I WAS CHARGED $346.18 FOR FUEL INJECTION CLEANING AND FLUSH, HYBRID BATTERY FILTER AND LABOR. I'M CONCERNED THIS WILL HAPPEN AGAIN AS THROTTLE WAS NOT REPLACED AND MY PROBLEM WAS IDENTICAL TO THE OTHERS INVESTIGATED IN PE13003. I DON'T UNDERSTAND WHY THROTTLE WASN'T REPLACED. ARE ESCAPE HYBRIDS NOT INCLUDED IN PREVIOUS INVESTIGATIONS? WHY NOT??? UNDER MY WARRANTY, IF THROTTLE WAS REPLACED IT WOULD HAVE COST ME LESS THAN CLEANING IT. IS THIS JUST A MONEY MAKING PLOY AT THE EXPENSE OF SAFETY? PLEASE ADVISE IF ESCAPE HYBRIDS WILL BE INVESTIGATED FOR THROTTLE PROBLEMS. THANK YOU

TODAY MY WRENCH INDICATOR CAME ON AND THEN ROUGHLY 8-10 MINUTES LATER MY VEHICLE SUDDENLY LOST SPEED WHILE TRAVELLING AT ROUGHLY 55-60 MPH IN THE FAST LANE, IT DROPPED DOWN TO ~40 MHP NO MATTER HOW MUCH I PRESSED THE GAS. I HAD TO CAUTIOUSLY GET OVER INTO THE SLOW LANE AND LUCKILY MY EXIT WAS CLOSE. AFTER THE EXIT THERE WAS A RED LIGHT WHERE I STOPPED AND RESTARTED, THEN IT SEEMED FINE. THIS IS NOT AN ISOLATED INCIDENT WITH THE ACCELERATOR MALFUNCTIONING, IN THE PAST YEAR OR MORE I HAVE HAD 5-6 INSTANCES WHERE I START MY CAR FIRST THING IN THE MORNING AND WHILE IN PARK OR REVERSE THE ENGINE REVS REALLY HIGH LIKE IT'S STUCK, AT 2K-2.5K RPMS. IT EITHER STOPS DOING THAT ON ITS OWN OR I RESTART THE CAR AND IT STOPS AND SEEMS FINE. IN THE PAST YEAR I HAVE HAD 4-5 INSTANCES WHERE I WAS DRIVING AT LOW SPEED SOON AFTER STARTING MY CAR IN THE MORNING AND IT WOULD NOT ACCELERATE PROPERLY FOR SEVERAL SECONDS, THEN FINALLY IT WOULD. I HAD ONE INSTANCE PERHAPS 3 MONTHS AGO WHERE I WAS DRIVING ON CITY STREETS AT 25-30 MPH WHEN IT WENT INTO "LIMP" MODE AND WOULD ONLY TRAVEL AT PERHAPS 15 MPH NO MATTER HOW MUCH I ACCELERATED, I PULLED OVER AND RESTARTED THE CAR AND IT SEEMED FINE AFTER THAT. THIS SEEMS TO BE AN OBVIOUS PRODUCT DEFECT SIMILAR OR THE SAME AS THE CUSTOMER SATISFACTION PROGRAM 13N03 THAT I HAVE BEEN READING ABOUT. I CALLED FORD AND THEY TOLD ME THAT MY CAR WAS NOT PART OF THE CSP, AS HYBRID MODELS WERE NOT INCLUDED, WHICH MAKES ABSOLUTELY NO SENSE SINCE I AM HAVING PRECISELY THE SAME PROBLEMS THAT WERE THE SUBJECT OF THE CSP AND PRESUMABLY THE EXACT SAME THROTTLE BODY PARTS WERE USED ON MY CAR AS NON-HYBRID MODELS.

STOPPED AT RED LIGHT WHEN CAR BEGIN TO RUN EXTREMELY ROUGH, SERVICE ENGINE LIGHT CAME ON AND WHEN LIGHT TURNED GREEN IT WOULD ONLY ACCELERATE UP TO 20 MILES PER HOUR. VEHICLE WAS TOWED TO THE DEALERSHIP THIS MORNING (08/14/2014) AND IT IS THE THROTTLE BODY ISSUE LISTED IN DP12006 FOR FORD ESCAPE VEHICLES. THE REASON FOR THIS CASE IS FORD MOTOR COMPANY / RANDALL REED FORD WANTS TO EXCLUDE A 2009 FORD ESCAPE HYBRID FROM THE CUSTOMER SATISFACTION PROGRAM 13N03 AND HAVE ME PAY FOR THE REPAIR. YOUR HELP IN GETTING THIS RESOLVED IS GREATLY APPRECIATED. *TR

DRIVING 65MPH ON INTERSTATE, YELLOW WRENCH LIGHT APPEARED ON DASH, VEHICLE LOST POWER DURING RUSH HOUR. FORCED TO CROSS THREE LANES OF 65MPH TRAFFIC GOING 5-10MPH (LIMITED BY VEHICLE'S COMPUTER NO MATTER HOW FAR I PUSHED THE GAS PEDAL.) AFTER SHUTTING CAR IGNITION OFF AND RESTARTING, WRENCH LIGHT STILL ON. SHUTOFF IGNITION AGAIN, REMOVED KEY, OPENED DOOR (INTO TRAFFIC) TO COMPLETELY SHUTOFF ELECTRONICS, RADIO, DRIVING LIGHTS, ETC. RESTARTED VEHICLE AND WRENCH LIGHT WAS NOW OFF. PROCEEDED TO DRIVE WITH THE VEHICLE SURGING FASTER/SLOWER AS I DROVE. A DIAGNOSTIC CODE DTC P2112 WAS RETRIEVED INDICATING "THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED" WHICH IS COVERED UNDER EXTENDED WARRANTY BY FORD CUSTOMER SATISFACTION PROGRAM 13N03 IN RESPONSE TO NHTSA?S OFFICE OF DEFECTS INVESTIGATION (ODI) ACTION NUMBER : DP12006. WHEN I CONTACTED FORD ABOUT THIS THEY RESPONDED THAT MY PARTICULAR VIN WAS NOT COVERED. THE FORD CUSTOMER SATISFACTION PROGRAM 13N03 EXTENDS THE WARRANTY FOR THE THROTTLE BODY TO 10YEARS 150,000 MILES. MY ESCAPE HYBRID IS 5 YEARS OLD WITH 86,XXX MILES BUT THEY SAY IT IS NOT COVERED. WHY? I HAVE THE DEFECTIVE PART NUMBER THROTTLE BODY 9LE-BC INSTALLED IN MY VEHICLE SINCE NEW, WHICH HAS BEEN SUPERSEDED BY PART NUMBER FORD OEM # DS7Z-9E926-D AND, WHICH FORD IS INSTALLING UNDER THIS PROGRAM TO REPLACE MY DEFECTIVE PART. WHY AM I BEING DENIED WARRANTY REPLACEMENT WHEN I MEET ALL OF THE CRITERIA THEY HAVE LISTED? DURING A CALL TO FORD 1-800-392-3673 ON 6_23_2014 I WAS TOLD THAT THEY DO NOT KNOW WHY MY PARTICULAR VIN VEHICLE IS NOT COVERED EVEN THOUGH I MEET THE CRITERIA FOR THE REPLACEMENT, HOWEVER THEY CAN POSITIVELY CONFIRM THAT IT IS NOT COVERED. I WAS FURTHER TOLD THAT I CAN BRING THE VEHICLE TO A DEALERSHIP FOR DIAGNOSIS, BUT THERE WILL BE A DIAGNOSTIC FEE I WILL BE REQUIRED TO PAY EVEN IF I DO NOT AUTHORIZE ANY OF THE REPAIRS THAT MAY BE NEEDED. *TR

A RECURRING ISSUE WITH THE ELECTRICAL/BRAKE SYSTEM OF THIS VEHICLE WAS A RANDOM-OCCURRING "SHORT" OR ELECTRICAL SYSTEM GLITCH THAT WOULD PARTIALLY DISABLE THE ELECTRIC POWER BRAKING SYSTEM AND CAUSING A SUBSTANTIAL LOSS OF ENGINE POWER, WHICH CAUSED THE BRAKING CAPABILITY OF THE VEHICLE TO BE REDUCED TO A BARELY FUNCTIONING OPERATIONAL LEVEL AS WELL AS THE LOSS OF POWER STEERING. THIS OCCURRED AT LEAST 20-TIMES DURING OUR FIRST 22-MONTHS OF OWNERSHIP. THIS SUDDEN AND SEVERE LACK OF BRAKING REQUIRED THE VEHICLE TO HAVE THE TRANSMISSION DOWNSHIFTED TO A LOWER FORWARD GEAR AND A HARD MECHANICAL EFFORT APPLIED TO THE BRAKE PEDAL AND STEERING WHEEL TO BRING THE VEHICLE TO A STOP. WITH THE VEHICLE STOPPED, THE IGNITION COULD BE TURNED-OFF AND THE KEY REMOVED. WHEN THE KEY WAS RE-INSERTED AND TURNED TO "START", THE VEHICLE WOULD ALWAYS START AS IF THE ENTIRE ELECTRICAL SYSTEM HAD "RESET". THIS REQUIRED A TOTAL OF FIVE (5) DIFFERENT MULTIPLE-DAY REPAIRS AT THE LOCAL FORD DEALER IN ATTENTION TO THE NORMAL MAINTENANCE INTERVALS SERVICE. EACH OF THE 5-"POWER PROBLEM" REPAIRS WERE FOUND TO BE FROM DIFFERENT CAUSES, INCLUDING BUT NOT LIMITED TO: FAULTY STARTING-BATTERY LOCATION AND WIRING HARNESS DAMAGE, FAULTY WIRING ASSEMBLY (DIFFERENT LOCATION), ABS BRAKE SENSOR MODULE. THE FORD DEALER WE PURCHASED THE VEHICLE FROM, AND FORD CORPORATE ULTIMATELY DID NOT STAND BEHIND OUR PURCHASED "FORD PREMIUM SERVICE PLAN" OR OUR PURCHASED "FORD EXTENDED SERVICE MILEAGE CONTRACT" COSTING US OVER $2,000 OF OUT-OF-POCKET AND "NON-COVERED" PLAN EXPENSES. BECAUSE OF THE RANDOM AND SEVERELY UNSAFE POWER AND BRAKING CONDITIONS OF THIS VEHICLE, IN ADDITION TO THE EXCESSIVE REPAIRS AND FINALLY THE NON-RESOLUTION ATTITUDE AND NON-PERFORMANCE OF THE FORD MOTOR COMPANY, WE SOLD THIS VEHICLE AS A DEALER TRADE-IN FOR THE PURCHASE OF A NEW SUV FROM A DIFFERENT MANUFACTURER AND DEALER. *TR

9-27-2013, MY CAR WAS IDLING WEIRD AT A RED LIGHT. I LOOKED AT THE RPM GAUGE AND IT WAS BOUNCING ERRATICALLY. AT SOME POINT MY WRENCH DASH LIGHT CAME ON. I WAS DRIVING THRU A NEIGHBORHOOD AT THE TIME SO MY CAR SEEMED TO BE OK GOING BETWEEN 30-40 MPH, BUT AT EVERY RED LIGHT MY CAR SEEMED LIKE SOMETHING WAS WRONG. IT WASN'T GOING INTO ELECTRIC MODE LIKE IT NORMALLY WOULD. I DROVE ON THE INTERSTATE FOR A MILE AND MY CAR WOULD NOT ACCELERATE OVER 40-45 MPH SO I PUT ON MY HAZARDS AND DID MY BEST DRIVING IN TRAFFIC. THE ESCAPE WAS ACTING LIKE IT WAS DYING AT ONE POINT AND STARTED DECELERATING SO THEN I KEPT PRESSING THE GAS PEDAL TO THE FLOOR AND IT STILL WOULDN'T GO OVER 45 MPH . I STOPPED AT A RED LIGHT ABOUT A MILE FROM MY HOUSE AND TURNED THE ENTIRE CAR OFF AND SAT FOR A MINUTE OR SO. WHEN I STARTED IT BACK UP THE WRENCH LIGHT WAS OFF. I TOOK THE CAR TO MY NEAREST FORD DEALERSHIP THE NEXT MORNING AND WAS TOLD THAT NO DIAGNOSTIC CODES WERE COMING UP BUT THE TECH DID SOME SPECIAL TESTS AND DETERMINED THAT MY MASS AIR FLOW SENSOR NEEDS TO BE REPLACED. SO THAT'S WHAT THEY DID. I ASKED IF THEY COULD ALSO REPLACE THE THROTTLE BODY AND HE TOLD ME THAT THEY WOULD HAVE TO SEND THE PART TO FORD AND IF THERE WASN'T ANYTHING WRONG WITH IT THEY WOULD BE OUT THAT MONEY SO THEY COULD NOT REPLACE THE THROTTLE BODY. MY CAR IS AT ~78,000 MILES SO THIS SEEMS LIKE A PROBLEM I SHOULD NOT BE HAVING. MY WRENCH LIGHT CAME ON ONCE BACK ON 7-22-13, ON A ROAD TRIP BUT WE PULLED OVER ON THE SIDE OF THE ROAD, TURNED THE CAR OFF AND BACK ON AND IT NEVER CAME ON AGAIN UNTIL 9-27-13. MY CAR HAD BEEN IDLING WEIRD RIGHT BEFORE MY LAST OIL CHANGE ON AUG 30, 2013. I MENTIONED IT TO MY FORD TECH THEN AND NO DIAGNOSTIC CODES CAME UP SO THEY DID A FUEL INDUCTION CLEANING SERVICE COSTING ME $145.95. I'M NOT SURE THAT THIS EVEN NECESSARY. *TR

2009 FORD ESCAPE HYBRID, 50,000 MILES. MY THROTTLE BODY IS DEFECTIVE AND CAUSES THE CAR TO HAVE SERIOUSLY REDUCED LOW SPEED ACCELERATION. I HAVE BEEN ADVISED BY FORD SERVICE, WAYNE FORD, WAYNE, NJ, THAT I NEED I NEED A NEW THROTTLE BODY. UNFORTUNATELY, THE THROTTLE BODY IS ON BACKORDER. THAT IN AND OF ITSELF SHOULD INDICATE THAT THE PROBLEM IS WIDESPREAD. MY CAR IS DANGEROUS TO DRIVE, AND THE PART THAT IS DEFECTIVE SHOULD LAST MORE THAN 50,000 MILES. FORD SHOULD ISSUE A RECALL FOR THIS DANGEROUS CONDITION AND ALSO REFUND CUSTOMERS FOR ANY REPAIRS DONE TO THIS DEFECTIVE PART. I AM ALSO EXPERIENCING A PROBLEM WHERE THE HYBRID BATTERY WILL NO LONGER ENGAGE. WHEN THE ENGINE IS FULLY WARM WITH AC AND OR DEFROSTER OFF, THE ENGINES IDLES CONTINUOUSLY. IT IS SUPPOSE TO SHUT OFF, AND ENGAGE THE BATTERY. IT DOES NOT. THE CAR IS NOW NO LONGER "A HYBRID" SINCE THE BATTERY IS NEVER ENGAGED, AND IT RUNS POORLY DUE TO THE THROTTLE BODY DEFECT. AT 50,000 MILES, THIS IS UNACCEPTABLE FOR A VEHICLE PURCHASED NEW. *TR