2009 Ford Escape Hybrid

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN BEING DRIVEN FOR AN EXTENDED AMOUNT OF TIME. THE FAILURE OCCURRED SEVERAL TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. JACK MADDEN FORD (825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781) 762-4200) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 18072344F8W3R8. THE FAILURE MILEAGE WAS 129,000.

OUR 2009 FORD HYBRID ESCAPE CAUGHT FIRE IN OUR DRIVEWAY. THE FIRE DEPARTMENT CAME AND IT TOOK TWO FIREMEN TO PUT IT OUT. THE ENTIRE FRONT WAS DESTROYED. EVEN THE DASH BOARD WAS MELTED AS A RESULT OF THE FIRE. IT APPEARED TO BE AN ELECTRICAL TRIGGER, BUT THERE IS NO CERTAINIY AS TO WHAT CAUSE THIS FIRE, WHICH HAD FLAMES NEARLY 10 FEET HIGH. MY SON WAS SITTING IN THE CAR TALIKING ON THE PHONE. HE CAME RUNNING IN SAYNG THERE WAS SMOKE IN THE CAR AND WHEN I LOOKED OUT THE WINDOW IT HAD ALREADY STARTED TO CATCH FIRE. SMOKE AND CATCH FIRE. I AM THANKFUL HE WAS NOT INJURED AND THAT MY HOUSE -A CEDAR SIDED HOME- DID NOT CATCH ON FIRE.

THROTTLE BODY REPLACEMENT AFTER REPETITIVE WRENCH LIGHT, LIMP MODE, AND ENGINE LIGHT. DEALER STATED OURS WAS NOT TO HAVE RECALL, BUT ACTIVE WARRANTY EXTENSION SHOWS OTHER 2.5L VEHICLES UNDER 150,000 MILES AND WITHIN THE 10 YEARS OF THE MODEL. LOOKING UP THE PART THEY ARE THE SAME PART NUMBERS BEING REPLACED NON HYBRIDS. THIS IS EXCLUDING VEHICLES THAT NOT ONLY ORIGINALLY COST MORE, BUT HAVE DEFECTIVE PARTS INT EH SAME YEAR RANGES AS OTHER 4 CYLINDERS. THEY ALSO HAVE 6 CYLINDERS SHOWING THAT THIS IS A MORE WIDESPREAD ISSUE WITH OTHER PARTS ON OTHER THROTTLE BODIES OUTSIDE THAT ENGINE SIZE. THIS SHOWS POOR MANUFACTURE OF SIMILAR AND FOR MINE THE SAME AS THE NON-HYBRID. WILL CONTACT NATIONAL SERVICE NEXT. HYBRIDS SHOULD BE INCLUDED. I HAVE HAD 5 AND FEEL MY CURRENT MODEL MAY BE NEXT AND IS SHOWING SOME SYMPTOMS. THIS 2009 HAS ALWAYS SHOWN SOME SURGING SURGING FOR THE 4 YEARS. IT IS IN THE SOUTH WHERE MOISTURE IS A PROBLEM WHEN HUMIDITY AND OCEAN SALT CAN AMPLIFY WHEN VISITING ON OCCASION. THE ISSUES APPEARED ON THE HIGHWAY AT FIRST IN A FEELING OF SURGING WHEN ON CRUISE CONTROL AND COULD BE SEEN IN THE RPM, ALMOST LIKE THE TRANSMISSION WAS SLIPPING. AS IT PROGRESSED WE REPLACED 3 EMISSION PARTS, AND FINALLY IN THE LAST MONTH THE CAR WAS CRIPPLED TO A POINT THAT THE CHECK ENGINE LIGHT CAME ON AND THE WRENCH LIGHT MAY OR MAY NOT LIGHT, BUT CAR WOULD NOT GO PAST 45MPH, AND EVEN FELT SLUGGISH LIKE IT WAS NOT ACCELERATING MAKING IT DANGEROUS TO DRIVE TO WORK. WE COULD NOT CALL OFF WORK TO TAKE IT TO THE SERVICE GARAGE, AND ALMOST HAD IT TOWED TO THE SHOP. THIS WAS SIMILAR TO THE 2005 WE HAD EXCEPT IT WAS DUE TO THE COOLANT CIRCULATION PUMP. THE ONLY DIFFERENCE WAS THE ENGINE DID NOT SHUT DOWN AFTER LIMPING AS THE OTHER DID. THEY NORMALLY ARE GOOD, BUT I FELT NOT REPRESENTED THIS TIME, AND THEY WERE JUST HAPPY TO HAVE ME PAY. I DO HAVE RECEIPT. 485.00

MY 2009 ESCAPE HYBRID HAD THE SAME THROTTLE BODY FAILURE AS SHOWN IN PE13003 AND DP12006. I WAS DRIVING ON BUSY STREET ON WAY TO AIRPORT WHEN WRENCH LIGHT AND ENGINE LIGHT CAME ON AND CAR LOST POWER TO ACCELERATE WHICH WAS SCARY TO SAY THE LEAST! I MANAGED TO DRIVE (OR RATHER LIMP) TO SIDE STREET TO PREVENT BEING HIT AND TRIED TURNING ENGINE ON AND OFF. WRENCH LIGHT WENT OFF BUT ENGINE LIGHT REMAINED ON AND DROVE CAR TO FORD DEALER IN LIMP MODE. I WAS ADVISED BY THEM THAT MY CAR WENT INTO LIMP MODE TO PREVENT ANY FURTHER DAMAGE TO ENGINE. I LET THEM KNOW I HAVE EXTENDED WARRANTY(PREMIUM ESP) THAT WAS GOOD UP TO 109,913 MILES /AUG. 2017 AND CURRENTLY HAD 108,287MILES. THE THROTTLE IS COVERED UNDER THIS WARRANTY HOWEVER I WAS TOLD THE THROTTLE DID NOT NEED REPLACING. I WAS TOLD THE THROTTLE WAS SPITTING GAS AS THROTTLE DOOR NOT OPENING PROPERLY AND "THE THROTTLE HAD A COLD WHICH NEEDED TAKING CARE OF" AND JUST NEEDED A THROTTLE/ FUEL INJECTION CLEANING SERVICE. I WAS CHARGED $346.18 FOR FUEL INJECTION CLEANING AND FLUSH, HYBRID BATTERY FILTER AND LABOR. I'M CONCERNED THIS WILL HAPPEN AGAIN AS THROTTLE WAS NOT REPLACED AND MY PROBLEM WAS IDENTICAL TO THE OTHERS INVESTIGATED IN PE13003. I DON'T UNDERSTAND WHY THROTTLE WASN'T REPLACED. ARE ESCAPE HYBRIDS NOT INCLUDED IN PREVIOUS INVESTIGATIONS? WHY NOT??? UNDER MY WARRANTY, IF THROTTLE WAS REPLACED IT WOULD HAVE COST ME LESS THAN CLEANING IT. IS THIS JUST A MONEY MAKING PLOY AT THE EXPENSE OF SAFETY? PLEASE ADVISE IF ESCAPE HYBRIDS WILL BE INVESTIGATED FOR THROTTLE PROBLEMS. THANK YOU

MY 09 ESCAPE HYBRID SUFFERED THE SAME THROTTLE BODY FAILURE INVESTIGATED IN PE13003 AND DP12006 WHERE THE VEHICLE GOES INTO 'LIMP MODE' FOLLOWING THE TB FAILURE. IN ESSENCE, MY DAUGHTER WAS MERGING NOT THE HIGHWAY AND SUDDENLY LOST POWER TO THE VEHICLE. SHE WAS ABLE TO EXIT TO THE SHOULDER AND THE VEHICLE WOULD DRIVE IN SLOW SPEED BUT NOT NORMAL. I HAD THE VEHICLE REPAIRED AT THE DEALER AND HAVE THE RECEIPT. HOWEVER, FORD EXCLUDED THE HYBRID FROM ITS CONSUMER SATISFACTION PROGRAM 13N03. AS MY RECEIPT SHOWS, THE TB PART NUMBER IS THE SAME AS THOSE ON THE COVERED VEHICLES AS IS THE DIAGNOSIS AND FIX (REPLACE THE THROTTLE BODY). I'VE CONTACTED FORD FOR COVERAGE OF THE REPAIR IAW THE CSP 13N03 BUT THEIR STANCE HAS BEEN THAT MY VEHICLE WAS NOT INCLUDED IN THE PROGRAM. I'M CONTACTING YOU TO SEE IF THERE WAS A TECHNICAL/LOGICAL REASON WHY THE ESCAPE HYBRID (WITH THE SAME 2.5L ENGINE AND TB PART) WAS NOT INCLUDED IN FORD'S RESPONSE AND WHETHER THERE IS ANYTHING ADDITIONAL I CAN DO FROM THE CONSUMER END. I REALIZE THIS REQUEST IS SOME TIME AFTER THE REPAIR BUT I WAS NEVER NOTIFIED OF THE CSP PROGRAM SINCE MY VIN NUMBER WAS NOT INCLUDED AND ONLY RECENTLY LEARNED OF THE FORD CSP. THANK YOU. CHARLES

"THROTTLE BODY RECALL" ISSUE, BUT FOR SOME REASON I'M NOT COVERED CAR STALLED, THEN RESTARTED, THEN WENT INTO LIMP MODE 2 MILES LATER. THEN ON AUG 4, 2016 THROTTLE BODY COMPLETELY FAILED AND I LIMPED BACK TO DEALERSHIP (FUGATE FORD) WHERE IT IS AWAITING REPAIRS BUT I AM TOLD MY VIN ISN'T ON THROTTLE BODY RECALL CODE 2112 FORD NOTICE 13N03

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.